Loan Origination System

nCino to provide WaterStone with a single, end-to-end solution for all lending activities
Wilmington, NC -- August 3, 2023 -- nCino, Inc (NASDAQ: NCNO), a pioneer in cloud banking for the global financial services industry, today announced that WaterStone Bank will be upgrading its technology stack and migrating its commercial, consumer, and residential lending activities to the nCino Cloud Banking Platform.

WaterStone Bank, established in 1921 and headquartered in Wauwatosa, Wisconsin, offers a full suite of personal and business banking products and services. The Bank maintains a customer first approach by providing highly personalized services through enhanced digital channels and new product offerings. To enrich the lending experience for its clients even further, WaterStone recognized the benefits a single platform could deliver to help eliminate inefficient operations, improve compliance management, and integrate rich data and insights into key workflows.

Recently, nCino brought together several of our European Corporate and Investment Banking (CIB) clients to discuss industry trends. During the session, we highlighted how our solution supports CIB lenders in delivering personalised experiences from acquisition through to balance sheet and fostering stronger client relationships.

Navigating Economic Volatility with Legacy TechnologyThe current economic environment, driven by interest rate and other inflationary pressures, is impacting profitability and risk management in CIB lending unlike anything we’ve seen in the last decade. Alongside economic pressures, compliance with evolving regulations remains a top concern and shows no signs of slowing down. Policy changes increasingly need to be enacted in real time – something legacy technology is not equipped to do.

These systems, characterised by disparate data and manual processes, are hindering banks' ability to adapt quickly to a changing market, capture and report on data, and gain actionable insights from their portfolio.

VeraBank, a community bank headquartered in Henderson, TX, partnered with nCino to modernize lending processes and streamline employee and customer experiences.
The Bank has taken a full-platform approach as it continues to focus efforts on partnering with technology vendors like nCino to bring quality of service to customers and employees, while having a mindset aimed at growth and stability for the future.


Since 1930, VeraBank has grown to over 500 employees and 40 locations. VeraBank’s mission aims to grow the Bank and to serve as deeply as they can the communities in which they do business. “We want to continue to be known for quality of service and innovation,” says Brad Tidwell, President and CEO at VeraBank. To support this mission and vision, the Bank partnered with nCino to in Spring of 2021 to overhaul lending processes and streamline the employee and customer experience.

nCino is excited to spotlight the depth and breadth of its local product team and partner ecosystem in Australia and New Zealand. nCino continues to advance the modernisation of financial institutions in Australia and New Zealand. With the help of a dedicated local team, nCino is using its industry knowledge and deep expertise gained from operations and customers around the globe to continually enhance the nCino Cloud Banking Platform and deliver the latest cloud technology to transform the financial services industry in APAC with innovation, reputation, and speed.

Of the four challenger banking licenses granted by Australian regulators in 2019, only one is still standing – and the Financial Times says it’s growing faster than any other financial institution in Asia-Pacific. At nSight 2023, Judo Bank COO, Lisa Frazier, shared what differentiates Judo Bank and how nCino has been a foundational part of its journey.SME business bank, Judo Bank is on a strong growth trajectory reflected in its lending book that jumped nearly 25% to A$7.5 bn in the six months to the end of December 2022. This growth was recognized in April 2023, when the Financial Times identified Judo as the fourth fastest growing company in Asia Pacific out of the top 500 high-growth businesses in the region.

According to Chief Operating Officer, Lisa Frazier, Judo Bank began in 2016 when a deeply experienced group of bankers who were passionate about the SME economy came together to help establish the challenger bank.

“In 2016, we were a PowerPoint standalone idea. It was very hard to raise money,” she recalls.

Yet two and a half years after getting a banking license in April 2019, Judo listed on the Australian Stock Exchange and continues to grow and scale its business.

How did they do it?

Partnership seeks to harness the power of artificial intelligence (AI) to produce faster and more equitable lending decisions with better risk assessment for financial institutions of all sizes.