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Powering a New Era: 5 Key Themes from nSight 2025

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 nSight 2025 brought together the brightest minds in financial services for three transformative days of innovation, connection, and networking in Charlotte, NC. From the main stage to intimate breakout sessions to the Community Lounge, nCino leaders and customers shone a spotlight on the dynamic evolution of the industry and how nCino is powering a new era in financial services.

Here are the five most powerful themes that emerged from this year's event:

1. The Evolution from Cloud Banking to AI Banking

In an inspiriting opening keynote, CEO Sean Desmond set the stage by announcing nCino's bold pivot from being "the worldwide leader in cloud banking” to becoming the “worldwide leader in AI banking." This strategic shift acknowledges both the foundation built through cloud technology and the transformative potential of artificial intelligence.

"In a short period of time, there will be a select few big winners in the Vertical AI landscape that separate from the pack," Desmond said. "The big winners that serve the customer base in this room will be entrenched in banking, have deep and specific data, and are able to embed AI into their business model."

Desmond emphasized that while nCino is still committed to using AI to power data and reduce tedious tasks, this doesn’t negate the need for humans in the loop powering intelligent decisions.

“AI isn’t replacing your expertise,” Desmond said. “It’s amplifying it.

2. Banking Advisor and the Three-Pillar AI Strategy

A standout theme from nSight 2025 was nCino's comprehensive AI strategy built on three pillars: Agents, APIs, and Banking Advisor, nCino’s groundbreaking Generative AI tool built specifically for financial institutions. Last year, we announced two key Banking Advisor capabilities to revolutionze daily operations. Today, Banking Advisor has expanded to include eighteen powerful functions.

Chief Product Officer Chris Gufford demonstrated how these capabilities are already delivering results for institutions of all sizes. From risk assessment to document verification, Banking Advisor is transforming time-consuming processes into minutes-long intelligent interactions.

Wells Fargo's Managing Director of Commercial Lending & Banking, Maynard Ahner, provided real-world validation of Banking Advisor's impact, sharing how the technology has enhanced their operations and decision-making processes.

3. Time as the Most Valuable Asset

One recurring message that resonated throughout the conference was AI's greatest potential for financial institutions: saving time. As Gufford emphasized, "In today's fast-paced world, your clients don't just expect speed—they demand it."

In a series of videos, Gufford showcased how nCino's platform dramatically reduces processing times across all lines of business:

  • Commercial loans that once took days now close in hours

  • Consumer account opening processes reduced from 30+ minutes to under 15

  • Small business lending application-to-decision times cut by 62%

  • Mortgage document processing time decreased by 74%

This time dividend creates what Chief Industry Innovation Officer Anthony Morris calls the "Personal Digital CFO" opportunity—AI eliminates administrative burdens to return to bankers their most valuable resource: time. By handling routine tasks, AI enables bankers to focus on delivering personalized guidance and strengthening the human relationships that remain central to banking.

4. The Maturation of the Omnichannel Platform

Another major focus of nSight 2025 was demonstrating the maturity of nCino's omnichannel platform vision across all lines of business. Sunflower Bank's CIO Brian Mulcahey and other customer speakers highlighted how the unified platform enables consistent experiences whether bankers or clients interact digitally or in person.

Great Southern Bank's Chief Risk Officer Ryan Storey and Quorum Federal Credit Union's Director of Digital Transformation Brayton Wicks shared powerful testimonials about implementing nCino's solutions and achieving remarkable efficiency gains while maintaining regulatory compliance.

5. The Front-End of Transformation is Already Here

Perhaps the most energizing theme from nSight 2025 was that the AI revolution isn't just coming—it's already here. “I honestly believe there has never been a more exciting time to be in tech or banking,” said Anthony Morris.

The event demonstrated that nCino isn't simply offering theoretical AI possibilities, but delivering concrete capabilities that are transforming financial institutions today. From agentic financial spreading to application analysis and validation, these innovations provide a clear pathway to a future where AI is simply "nCino working smarter, faster, and more intuitively."

As nSight 2025 concluded, attendees left with both practical solutions they can implement immediately and a compelling vision for the transformative journey ahead. The countdown to nSight 2026 has already begun, with next year's event scheduled for May 12-14, back in Charlotte. In the meantime, we can’t wait to see the exciting innovations and advancements that will unfold over the next year!