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Arbuthnot Latham to Implement nCino Across Private & Commercial Banking Estate

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Commercial Banking


key points
  • Arbuthnot Latham has chosen nCino's cloud-native platform to modernize its private and commercial banking operations, seeking a single, scalable solution to support the entire lending journey for clients.

  • Building upon the successful implementation at Arbuthnot Specialist Finance Limited, the bank has selected nCino's platform to streamline the digital lending process for multiple lines of business, improving efficiency and customer experience.

  • Arbuthnot Latham aims to provide swifter and more frictionless access to financial services, leveraging nCino's platform to increase transparency, optimize processes, reduce credit cycle times, and enhance client experiences across its lending estate.

Building upon success at Arbuthnot Specialist Finance Limited (ASFL), broader bank to adopt cloud-native platform

LONDON – 9 MARCH 2022 – nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking and digital transformation solutions for the global financial services industry, today announced that Arbuthnot Latham & Co. Ltd (Arbuthnot Latham) has selected the nCino platform to modernise the technology experience across its private and commercial banking estate. nCino will provide Arbuthnot Latham with a market-leading cloud proposition that complements the bank’s revered client-centric focus to offer even swifter and more frictionless access to financial services.

In 2021, Arbuthnot Latham sought a single, scalable platform that could support the entire lending journey for private and commercial clients – from origination through to in-life management. Building upon the successful implementation and use of nCino at Arbuthnot Specialist Finance Limited (ASFL), the property finance subsidiary of Arbuthnot Latham, the bank selected nCino’s cloud-native, end-to-end platform to streamline the digital lending journey for multiple lines of business.

Kevin Barrett, Managing Director, Banking at Arbuthnot Latham said: “We believe strongly in traditional relationship and service-led banking that is powered by modern technology. We continue to invest in the right people and technology so we can provide the best service for our clients today and scale efficiently into the future. The nCino platform is an innovative and flexible solution that will help us support our clients achieve their goals with even greater speed and agility.”

Built by bankers for bankers, nCino understands the cornerstone of niche client experience, which sits at the heart of Arbuthnot’s philosophy. The platform does not digitise inefficient processes but instead optimises customer relationships through the utilisation of multiple channels and open APIs to enhance data collection, credit decisioning and time to disbursement.

“We’re extremely proud that the successes experienced at ASFL were recognised and led Arbuthnot Latham to use nCino’s technology more broadly across the organisation,” added Jennifer Geary, Managing Director, EMEA at nCino. “Once live, we expect Arbuthnot Latham to experience multiple benefits such as increased transparency across its entire lending estate, a 360-degree customer and portfolio view, more streamlined and efficient processes, and reduce credit cycle times with reduced risk – all leading to improved client experiences. We’re excited to be on this journey together.”

About nCino

nCino (NASDAQ: NCNO) is the worldwide leader in cloud banking. The nCino Cloud Banking Platform empowers financial institutions with scalable technology to help them achieve revenue growth, greater efficiency, cost savings and regulatory compliance. In a digital-first world, nCino enhances the employee and client experience to enable financial institutions to more effectively onboard clients, make loans and manage the entire loan life cycle, and open deposit and other accounts across lines of business and channels. Transforming how financial institutions operate through innovation, reputation and speed, nCino is partnered with more than 1,500 financial institutions of all types and sizes on a global basis. For more information, visit:

About Arbuthnot Latham

Arbuthnot Latham & Co., Limited, established in 1833, is the London‐based private and commercial bank, also specialising in and wealth management. With regional offices in Manchester, Bristol and Exeter, Arbuthnot Latham & Co., Limited is owned by Arbuthnot Banking Group PLC.

Arbuthnot Latham aims to provide a comprehensive approach to private banking, commercial banking and wealth management with its four core services; Private Banking; Commercial Banking; Wealth Planning and Investment Management.

Private Banking: A complete suite of Private Banking services created around clients’ lifestyles and circumstances include: deposit facilities, credit, debit cards, money transmission worldwide, money market deposits in major currencies and a wide range of treasury and foreign exchange services. All handled by a dedicated Private Banker responsible for the relationship of the client with the bank.

Commercial Banking: Full Commercial Banking offering to independent owner-managed businesses. The sector teams – Media, Real Estate and Specialist – all have considerable experience in their sectors and deliver a tailored and personal experience to clients from the London, Manchester and Exeter offices. The Commercial Banking team provides a range of bespoke lending facilities, deposit and FX management, a suite of Visa Card products and money transmission services all supported by online banking and commercial banking experts.

Investment Management: Highly diversified multi-asset portfolios managed predominantly under the Investment Management team’s discretion and designed around clients’ requirements. Free from restriction of affiliated products, Investment Managers strive to deliver risk optimal post-tax returns on clients’ wealth via a wide choice of management styles.

Wealth Planning: Based on a clear understanding of a client’s situation and immediate requirements as well as their long-terms goals. A Wealth Planner is assigned to work with clients to develop and execute a bespoke wealth plan, including retirement, estate and succession planning as well as insurance and tax planning issues.

For Business. For Family. For Life.