How a Single Platform Improves the Success of Your Digital Efforts
Forrester’s Vision: Measure Digital Success and Drive Profitable Growth report introduces Forrester’s digital measurement framework and shows financial institutions how to properly define the right metrics to track and improve the success of their digital efforts.
In this report, you’ll gain insight into what types of metrics your organization needs to measure in order to establish and successfully implement an effective digital framework. You’ll also learn which teams to collaborate with within your organization to ensure success and how to consider metrics in their appropriate context.
Read the complimentary report now to discover how Forrester’s digital measurement framework can help you:
Track performance, progress, and profitability
Measure four types of metrics
Track revenue, cost, operations, and customer metrics
Ensure the best team collaborations
Factor in interdependencies and identify and resolve conflict with nondigital metrics
Chief Industry Innovation Officer shares insights on navigating the data-AI bridge and building stronger customer relationships through technology
SVP, General Counsel from the Consumer Bankers Association discusses navigating regulatory uncertainty and building durable compliance frameworks
Chief Risk Officer from Great Southern Bank shares insights on technology, customer relationships, and strategic partnerships
The mortgage industry is evolving at a rapid pace. Borrowers demand faster, more seamless digital-first experiences, and lenders face mounting pressure to adapt. With loan abandonment rates exceeding 75% at critical process stages, the stakes have never been higher.
The banking industry stands at a critical inflection point. As we advance through 2025, artificial intelligence has evolved from experimental technology to a strategic imperative reshaping how financial institutions operate, serve customers, and manage risk.
