How a Single Platform Improves the Success of Your Digital Efforts
Forrester’s Vision: Measure Digital Success and Drive Profitable Growth report introduces Forrester’s digital measurement framework and shows financial institutions how to properly define the right metrics to track and improve the success of their digital efforts.
In this report, you’ll gain insight into what types of metrics your organization needs to measure in order to establish and successfully implement an effective digital framework. You’ll also learn which teams to collaborate with within your organization to ensure success and how to consider metrics in their appropriate context.
Read the complimentary report now to discover how Forrester’s digital measurement framework can help you:
Track performance, progress, and profitability
Measure four types of metrics
Track revenue, cost, operations, and customer metrics
Ensure the best team collaborations
Factor in interdependencies and identify and resolve conflict with nondigital metrics
nCino's CEO discusses industry optimism, AI transformation, and the path to automated banking workflowsIn this episode of Banking on Intelligence, nCino's Brandon Lokits sits down with Sean Desmond, CEO of nCino, to explore the current banking landscape and how financial institutions are embracing a new era of technology-driven transformation.
Community and regional banks have built something remarkable: the ability to be a true financial partner across the entire lifecycle of your market's success stories. You're there when the entrepreneur opens their first small business account. You finance the equipment when they're ready to scale. You provide the working capital that gets them through growth spurts. You manage the wealth when success comes, and you're structuring the complex credit facilities when they become the major employer in town. This full-spectrum capability—delivered with personal attention at every stage—is your superpower.
You know AI is essential for staying competitive. But here's what we're seeing: too many institutions jump into automation without the visibility they need to make it count. In today's challenging environment—economic headwinds, evolving regulations, rising customer expectations—you need more than speed. You need precision.
More than half of banking customers are ready to switch banks due to poor digital experiences. That's not just a warning sign—it's a call for change.
Business lending remains a critical growth driver for banks, yet many struggle to scale effectively. What's holding them back?
