The building society sector continues to demonstrate remarkable resilience and momentum, accounting for 72% of mortgage market growth between April and September 2024.

How a Single Platform Improves the Success of Your Digital Efforts
Forrester’s Vision: Measure Digital Success and Drive Profitable Growth report introduces Forrester’s digital measurement framework and shows financial institutions how to properly define the right metrics to track and improve the success of their digital efforts.
In this report, you’ll gain insight into what types of metrics your organization needs to measure in order to establish and successfully implement an effective digital framework. You’ll also learn which teams to collaborate with within your organization to ensure success and how to consider metrics in their appropriate context.
Read the complimentary report now to discover how Forrester’s digital measurement framework can help you:
Track performance, progress, and profitability
Measure four types of metrics
Track revenue, cost, operations, and customer metrics
Ensure the best team collaborations
Factor in interdependencies and identify and resolve conflict with nondigital metrics