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Hamburg Commercial Bank Goes Live on nCino


Hamburg Commercial Bank


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Digital TransformationCloud Banking Platform


key points
  • Hamburg Commercial Bank (HCOB) is a specialty financier that serves commercial clients and finances projects in the real estate and shipping sector, as well as in the renewable energy and infrastructure industry.

  • HCOB has successfully implemented the nCino Bank Operating System to replace disparate legacy systems and enhance and automate loan origination processes.

  • The nCino platform has allowed HCOB to speed up its loan process and provide a better customer experience through a single foundational platform.

Germany’s “Best Performing Bank” completes successful implementation of the nCino platform to drive further efficiency.

WILMINGTON, N.C., LONDON and HAMBURG, 01 DECEMBER 2022 nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking and digital transformation solutions for the global financial services industry, today announced that Hamburg Commercial Bank (HCOB) is now live on the nCino Bank Operating System®. nCino is supporting the Bank’s workflow from the processing of transactions in the pipeline, through structuring and credit decisioning to help expedite processes and enable increased efficiencies.

With representation across Germany’s metropolitan regions and in select markets in Europe, HCOB is a specialty financier, serving commercial clients and financing projects in the real estate and shipping sector, as well as in the renewable energy and infrastructure industry. The Bank recently won the “Euromoney Award for Excellence 2022” in the global category “World’s Best Bank Transformation” and boasts some of the best financial metrics in banking in Germany.

“We have transformed Hamburg Commercial Bank into a focused and profitable commercial bank within a few years and we intend to build on this foundation and expand our business in a measured manner. The nCino implementation is a great example of the execution of this strategy,” said Jan Lührs-Behnke, Head of Credit Office at Hamburg Commercial Bank.

“We look forward to continuing to work with nCino as we are already achieving very positive results in terms of speeding up our processes, working more efficiently and creating a better customer experience.”

"We’re extremely proud to be partnered with HCOB and to have successfully deployed the nCino platform in Germany,” said Charlie McIver, Managing Director – EMEA at nCino. “HCOB has been on one of the most ambitious business and cloud tech transformations I have ever witnessed. nCino replaced consolidated data and replaced disparate legacy systems to create a single platform for credit origination and review.”

Through nCino, HCOB now has a flexible platform for the seamless initiation of financing to decision through to the booking of the loan. With the foundational implementation complete, we really look forward to further innovating HCOB’s capabilities.

The nCino Bank Operating System transforms the way financial institutions (FIs) operate and interact across multiple business lines. nCino allows FIs to provide a personalized digital experience over the course of end-to-end financial journeys from onboarding, account opening, loan origination, data-driven insights and analytics spanning all lines of business and channels. nCino streamlines employee, client, and third-party interactions, resulting in increasing data optimization, profitability, efficiency, transparency, and regulatory compliance.

About nCino

nCino (NASDAQ: NCNO) is the worldwide leader in cloud banking. The nCino Bank Operating System® empowers financial institutions with scalable technology to help them achieve revenuegrowth, greater efficiency, cost savings and regulatory compliance. In a digital-first world, nCino’s single cloud-based platform enhances the employee and client experience to enable financial institutions to more effectively onboard clients, make loans and manage the entire loan life cycle, and open deposit and other accounts across lines of business and channels. Transforming how financial institutions operate through innovation, reputation and speed, nCino is partnered with more than 1,750 financial institutions of all types and sizes on a global basis. For more information, visit

About HCOB

Hamburg Commercial Bank AG (HCOB) is a private commercial bank headquartered in Hamburg, Germany. HCOB offers its clients a high level of structuring expertise in real estate financing and has a strong market position in international shipping. The bank is one of the pioneers in the pan-European project financing of renewable energies and digital infrastructure. HCOB offers individual solutions for international corporate clients as well as a focused corporate business in Germany. Reliable and timely payment products as well as other trade finance solutions also support the need of the bank’s customers. HCOB is aligning its activities with established ESG criteria. For further information, please visit: