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Investar Bank Selects nCino to Enhance Customer Experience & Automate Back Office

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Digital Transformation

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North America
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WILMINGTON, N.C., Feb. 7, 2019 /PRNewswire/ — nCino, the worldwide leader in cloud banking, announced today that Louisiana-based Investar Bank has adopted the nCino Cloud Banking Platform to streamline back office functions and help the Bank deliver a brilliant banking experience to its customers.

After a six-year growth period, during which time Investar Bank’s total asset size grew from $635 million to $1.8 billion, the Bank recognized the need for a scalable technology solution to replace manual-based workflows and disparate systems in order to better support future growth. Investar Bank selected nCino to help drive efficiencies and customer centricity across its core business consisting of small business and commercial clients.

“Since opening in 2006, Investar Bank has always placed an emphasis on the customer in order to provide a brilliant banking experience,” explained Travis Lavergne, EVP and chief credit officer at Investar Bank. “We felt nCino offered the best long-term relationship to support our planned growth and geographic expansion. Their solution provided the best all-around result for our lenders to deliver that experience. By leveraging nCino’s technology, our entire team will be better positioned to expend time and resources on relationship-building and true value-added tasks instead of duplicative data entry and manual workflows. Our stakeholders deserve an efficient company that leverages technology and employees to the fullest,” continued Lavergne.

With the institution’s main objective of providing a streamlined process and best-in-class customer service, Investar Bank saw value in the comprehensive range of features offered by the nCino Cloud Banking Platform, as well as the solution’s scalability. The Bank was attracted to the solution’s readily available, robust set of pipeline and status reports, which previously required an inordinate amount of time and resources to create. nCino’s configurability was also important to Investar, as it will allow the institution to incorporate its own policies, processes and document requirements into an entirely electronic loan process, supporting the Bank’s goal to require as few customer touchpoints as possible as it relates to data requests.

“Investar Bank understands the transformative power held by truly innovative technology and we’re glad they recognized nCino to be exactly that,” said Paul Clarkson, SVP of community and regional financial institutions at nCino. “We’re proud to offer Investar Bank the tools they need to achieve their digital transformation and growth initiatives and look forward to continuing to strengthen our relationship.”

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The Nomura Trust & Banking Co., Ltd. Successfully Goes Live on the nCino Cloud Banking Platform

nCino enhances efficiency to support growth ambitions while helping ensure data security at the Tokyo-based financial institution

Tokyo and Wilmington, NC -- 12 SEPTEMBER 2023 -- nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking for the global financial services industry, today announced that The Nomura Trust & Banking Co., Ltd. (Nomura Trust), a Japanese trust bank and wholly-owned subsidiary of Nomura Holdings, Inc., has successfully implemented and is live on the nCino Cloud Banking Platform. This development marks a significant step forward in Nomura Trust's modernization journey.

Established in 1993, Nomura Trust provides trust and banking services, and currently has over ¥50 billion in capitalization. The bank recognized the need to modernize its operations to better serve its customers in the future and achieve key business objectives including eliminating inefficient operations, ensuring data security, integrating, and centralizing data, and better utilizing deal information.

After careful consideration, Nomura Trust chose nCino for its robust CRM capabilities, end-to-end loan approval functionality, and flexible cloud-based implementation. The platform also provides capabilities of customer-centric data management with improved security, which enables high-value-added services to customers and can help the bank drive top line growth.

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