CommerceWest Bank Automates Business Account Opening with DocFox
Community bank simplifies and streamlines account opening for business clients.
IRVINE, Calif., Mar. 3, 2022 – CommerceWest Bank, the community bank committed to redefining banking for small and mid-sized businesses in California, today announced it has chosen DocFox to automate account opening for its clients.
CommerceWest Bank has a highly personalized relationship with each of its clients and combines this with a forward-thinking approach to technology, especially when it comes to banking businesses. The bank chose to introduce automation to remove manual efforts in business account opening, empowering its banking specialists to spend more time working with their clients to achieve their financial goals.
DocFox was selected for its ability to create unique workflows for every type of client the bank encounters, regardless of complexity. CommerceWest Bank embraced the ability to leverage document analysis and a robust integration capability to further simplify and streamline processes for its banking and operations teams.
“CommerceWest Bank is hyper-focused on redefining business banking for our clients, especially when it comes to the flexibility of meeting their unique needs. For our bank to continue to grow and provide this transformative experience, it’s necessary for our systems to deliver a streamlined, unified experience, right from the point of account opening,” says Ivo Tjan, Chairman and CEO at CommerceWest Bank. “We chose DocFox because of its ability to automate the previously manual process of reviewing documents quickly and compliantly, and for the exceptional experience we could continue to deliver on for our business clients.”
“Growing your bank isn’t possible without being able to scale both front and back-office processes in tandem,” explains DocFox CEO Ryan Canin. “With the automated workflows and powerful integrations DocFox delivers, CommerceWest Bank can continue to provide best-in-class experiences for any business client, no matter how complex the account.”
DocFox is the leading provider of automated business account opening software, used by over 250 financial institutions worldwide including banks, credit unions, and fintechs. DocFox uses intelligent automation to create a streamlined onboarding experience, simplifying and automating previously manual tasks for both applicants and financial institutions.
For more information about DocFox and to request a live demo, click here.
CommerceWest Bank is determined to redefine banking for small and mid-sized businesses in California. Within an intelligently organized framework, we will provide flexibility, creating a complete, safe, and sound banking experience for each client, servicing owners and catering to their specific business and individual banking needs. We will work to accommodate our clients, rather than force our clients to accommodate us, providing high-quality, low-stress, and personally tailored banking and financial services. By employing a strategically selected team of experienced professionals, we will carefully shepherd the assets with which we are entrusted. In the process of doing so, we will maximize the financial potential of these accounts, ensure the stability of our institution, and deliver profitable returns, enhancing shareholder value.
nCino acquired DocFox in March 2024. Learn more about our capabilities in the commercial onboarding and account opening space here.
Committed to continuously improving technology and customer experience, Customers Bank is partnering with DocFox for a faster, easier, and more secure business account opening process.
VeraBank, a community bank headquartered in Henderson, TX, partnered with nCino to modernize lending processes and streamline employee and customer experiences.
The Bank has taken a full-platform approach as it continues to focus efforts on partnering with technology vendors like nCino to bring quality of service to customers and employees, while having a mindset aimed at growth and stability for the future.
Since 1930, VeraBank has grown to over 500 employees and 40 locations. VeraBank’s mission aims to grow the Bank and to serve as deeply as they can the communities in which they do business. “We want to continue to be known for quality of service and innovation,” says Brad Tidwell, President and CEO at VeraBank. To support this mission and vision, the Bank partnered with nCino to in Spring of 2021 to overhaul lending processes and streamline the employee and customer experience.
By leveraging nCino’s state-of-the-art technology to transform its services, Santander UK has been named the winner of the Celent Model Bank Award for Commercial Lending. The Bank’s initial implementation of the nCino Bank Operating System is just the start of its roadmap with nCino, and it plans to continue to grow the partnership in the future.
We are thrilled to announce that Santander UK has been named the winner of the Celent Model Bank Award for Commercial Lending. This award comes after the bank underwent a digital transformation by utilizing the nCino Bank Operating System and other enabling tools. In partnership with nCino and other technology companies, the bank was able to replace 13 disparate systems and over 60 end-user computing systems with a cloud-based ecosystem.
“The Model Bank Awards recognize how banks are using technology to change the face of banking," says Patricia Hine, CTP and Head of Corporate Banking at Celent. She says:
In recent years, German banks have been facing several challenges, including changing customer demands, regulatory changes, and changing socio-economic trends. As a result, the German banking sector is undergoing a period of rapid transformation, and banks are having to adapt in order to remain competitive and profitable in the future.
The banks that are best equipped to emerge and succeed in an uncertain future are those who are embracing an innovation mind set and embedding flexibility and a positive attitude toward change into their organizational fabric. One bank leading the way is Hamburg Commercial Bank (HCOB).
With representation across Germany’s metropolitan regions and in select markets in Europe, HCOB is a Hamburg-based commercial bank and specialty financier, serving commercial clients and financing projects in the real estate and shipping sector, as well as in the renewable energy and infrastructure industry.
Recently, HCOB became the first lender in Germany to implement nCino’s cloud-based platform. Since going live with the technology, HCOB has able to:
Credit union chooses fintech to streamline account opening for complex commercial businesses
