How Recognise Bank Streamlined SME Banking Processes with nCino
Recognise Bank, one of the UK’s newest SME banks, sought a digital end-to-end loan origination system that would allow them to maintain face-to-face contact and relationship management between small businesses and their financial services providers, while delivering best-in-class digital banking capabilities.
In this customer story, discover how Recognise successfully implemented nCino to honor traditional SME banking values, while also increasing efficiency and scalability across a single, digital, cloud-based platform.
“[Our bank] needed a platform that would allow it to retain the traditional values of banking whilst delivering seamless, and fast customer interactions. Our challenge was to synthesise best-of-breed technology with traditional banking values and accessibility.”
– Jason Oakley, CEO of Recognise Bank
Since implementing nCino’s Commercial Banking Solution, Recognise has achieved:
Faster time to cash
Improved customer experience
Enhanced operational efficiency
Better regulatory compliance
Rapid speed to market
Better employee engagement
We were looking for the best in the market, which is why nCino came out on top during our procurement process. nCino is a leader in what they do.”
—Mo Fadaei, Head of Technology, Change & Transformation at Recognise Bank
To learn more about Recognise Bank and their journey implementing nCino’s Cloud Banking Platform, download the full case study above.
In Australia’s ever-evolving financial landscape, customer-owned banks are embracing technology to redefine their business operations and enhance customer experiences. Summerland Bank and P&N Group are two banks leading this charge, partnering with nCino to drive digital transformation, streamline operations, and enhance customer service.
After 20 years in business, Tradition Capital Bank has taken the initiative to improve their technology stack, establishing a best-in-breed strategy. nCino Commercial Onboarding and Account Opening was selected as their first digital solution to bring an exceptional commercial account opening experience.
Community banks and credit unions play a huge role in the communities they serve. Unlike their larger counterparts, these institutions provide loans in the neighborhoods where their customers live and work, positively impacting local businesses and communities.
Founded in 1953 on the value of “People Helping People”, South Bay Credit Union serves the South Bay community of Los Angeles County. For over 65 years, the South Bay Credit Union mission has been to assist the members of its tight-knit, intensely loyal community in their financial lives, not to make a profit.
Of the four challenger banking licenses granted by Australian regulators in 2019, only one is still standing – and the Financial Times says it’s growing faster than any other financial institution in Asia-Pacific. At nSight 2023, Judo Bank COO, Lisa Frazier, shared what differentiates Judo Bank and how nCino has been a foundational part of its journey.
