Customer Stories |

How Recognise Bank Streamlined SME Banking Processes with nCino

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Recognise Bank, one of the UK’s newest SME banks, sought a digital end-to-end loan origination system that would allow them to maintain face-to-face contact and relationship management between small businesses and their financial services providers, while delivering best-in-class digital banking capabilities.

In this customer story, discover how Recognise successfully implemented nCino to honor traditional SME banking values, while also increasing efficiency and scalability across a single, digital, cloud-based platform.

Hear from Recognise Bank on how nCino has transformed their processes.

“[Our bank] needed a platform that would allow it to retain the traditional values of banking whilst delivering seamless, and fast customer interactions. Our challenge was to synthesise best-of-breed technology with traditional banking values and accessibility.”

– Jason Oakley, CEO of Recognise Bank

Since implementing nCino’s Commercial Banking Solution, Recognise has achieved:

  • Faster time to cash

  • Improved customer experience

  • Enhanced operational efficiency

  • Better regulatory compliance

  • Rapid speed to market

  • Better employee engagement

We were looking for the best in the market, which is why nCino came out on top during our procurement process. nCino is a leader in what they do.”
—Mo Fadaei, Head of Technology, Change & Transformation at Recognise Bank

To learn more about Recognise Bank and their journey implementing nCino’s Cloud Banking Platform, download the full case study above.