Customer Stories |

How Recognise Bank Streamlined SME Banking Processes with nCino


Recognise Bank


Other Topics


key points
  • Recognise Bank, one of the UK’s newest SME banks, needed a cloud banking platform that would help them deliver best-in-class digital banking capabilities.

  • With nCino, Recognise Bank has achieved faster time cash, enhanced operational efficiency, better regulatory compliance, and more.

  • Download the full case study to learn more about Recognise Bank’s experience implementing nCino’s Cloud Banking Platform.

Recognise Bank is an SME bank in the UK, with a mission to provide small businesses with the financial support they need to grow and succeed. In order to achieve its mission, Recognise Bank adopted nCino's Commercial Banking Solution, which has generated great results for the Bank and its customers.

Recognise Bank, one of the UK’s newest SME banks, sought a digital end-to-end loan origination system that would allow them to maintain face-to-face contact and relationship management between small businesses and their financial services providers, while delivering best-in-class digital banking capabilities.

In this customer story, discover how Recognise successfully implemented nCino to honor traditional SME banking values, while also increasing efficiency and scalability across a single, digital, cloud-based platform.

[video here]

“[Our bank] needed a platform that would allow it to retain the traditional values of banking whilst delivering seamless, and fast customer interactions. Our challenge was to synthesise best-of-breed technology with traditional banking values and accessibility.”

– Jason Oakley, CEO of Recognise Bank

Since implementing nCino’s Commercial Banking Solution, Recognise has achieved:

  • Faster time to cash

  • Improved customer experience

  • Enhanced operational efficiency

  • Better regulatory compliance

  • Rapid speed to market

  • Better employee engagement

We were looking for the best in the market, which is why nCino came out on top during our procurement process. nCino is a leader in what they do.”

—Mo Fadaei, Head of Technology, Change & Transformation at Recognise Bank

To learn more about Recognise Bank and their journey implementing nCino’s Cloud Banking Platform, download the full case study.