For years, financial services experts emphasized the need for financial institutions (FIs) to adopt technology to keep pace with changing customer expectations and improve organizational efficiencies. Yet many FIs are slow to show progress when it comes to digital transformation.The Covid-19 pandemic proved to be a catalyst event, forcing FIs to quickly reevaluate their ability to provide financial support and services through their existing systems. As people were forced to bank primarily online, the FIs already equipped to serve customers digitally, or those able to quickly adapt, fared better than those using antiquated, disparate systems. Many of the digital-forward FIs were able to maintain operations and even gain new customers despite the challenging environment.To truly create a holistic digital experience that meets customer expectations, FIs must consider the following when forming a strategy for approaching digital transformation: people, process, and technology.

Building upon success at Arbuthnot Specialist Finance Limited (ASFL), broader bank to adopt cloud-native platformLONDON – 9 MARCH 2022 – nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking and digital transformation solutions for the global financial services industry, today announced that Arbuthnot Latham & Co. Ltd (Arbuthnot Latham) has selected the nCino platform to modernise the technology experience across its private and commercial banking estate. nCino will provide Arbuthnot Latham with a market-leading cloud proposition that complements the bank’s revered client-centric focus to offer even swifter and more frictionless access to financial services.

“When it is a male world, you have male priorities … If you don’t have women here, how can you say this is about people?” – Mary Robinson, Former UN High Commissioner for Human Rights and President of Ireland at COP21.The article highlights the importance of gender equality in the context of climate action, decision-making, and ESG investing. It emphasizes the role of women as change-makers, the benefits of diversity in driving better outcomes, and the increasing influence of women in shaping ESG investment trends.

Community bank chooses nCino’s robust, single platform to best serve its communitySmartBank, a subsidiary of SmartFinancial, has chosen nCino's Bank Operating System to enhance its digital capabilities and improve customer experience. The move to nCino's platform will enable SmartBank to streamline its operations, simplify the lending process and support its active merger and acquisition strategy while replacing outdated legacy systems.

Community bank simplifies and streamlines account opening for business clients.

Data and analytics have been buzzwords for years in the financial services industry, but only recently have banks started using data analytics to meaningfully drive revenue and improve the customer experience. Today, banks on the leading edge are using advanced analytics to inform and prioritize among marketing campaigns, and then automate those campaigns so that dozens, if not hundreds, can be run simultaneously by financial institutions of any size.Growing revenue in a responsible way has always been a challenge for banks, but it’s not the growing part that’s hard. A bank can grow revenue by simply easing underwriting standards and boosting loan volumes. But this increases credit risk, leading to higher charge-offs in the future. Thus, this is not an ideal growth strategy for long-term success. The challenge is to grow revenue responsibly, ideally in a way that doesn’t require regular infusions of capital.

Commercial loan pricing at financial institutions is traditionally a manual, complex exercise. Often, pricing and profitability calculations are trapped deep within Excel workbooks or other disconnected back-office systems, and using and maintaining these systems can be tedious, error prone and time consuming. While point solutions for strategic pricing can remove the complexity of an Excel based system, they don’t adequately integrate into the loan origination system. These disparate systems can impact all areas of the organization, from the relationship manager up to the executive level.That’s why we’re excited to share nCino’s Commercial Pricing & Profitability solution. This solution enables customers to price commercial loans on-platform, within the nCino commercial LOS, and to optimize loan pricing based on the unique policies and financial targets of each bank to maximize profitability.

The COVID-19 pandemic became a catalyst for the digital transformation of financial institutions worldwide, making technologies such as the cloud and artificial intelligence (AI) essential components for business and success.

As the worldwide leader in cloud banking, nCino's mission is to transform the global financial services industry through innovation, reputation, and speed.From day one we knew a strong culture was key to our success, which is why we’ve worked hard to cultivate a working environment our employees love. Crucial to maintaining this strong culture is empowering employees to think bigger, encouraging new ideas to promote innovation, providing teams with the resources to be successful, and – most importantly – having fun while working hard.