Functional Business Analyst from Invest International shares insights on leveraging technology for development finance across emerging markets
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Credit unions are quietly rewriting the automation playbook in financial services. The latest research reveals a strategic insight that challenges conventional wisdom: 67% of credit unions prefer fintech partnerships for automation implementation—the highest adoption rate among all institution types.This isn't about being tech-forward for technology's sake. It's about credit unions recognizing something fundamental: the right automation partnerships can amplify their member-first mission rather than compromise it.
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nCino's CEO discusses industry optimism, AI transformation, and the path to automated banking workflowsIn this episode of Banking on Intelligence, nCino's Brandon Lokits sits down with Sean Desmond, CEO of nCino, to explore the current banking landscape and how financial institutions are embracing a new era of technology-driven transformation.
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You know AI is essential for staying competitive. But here's what we're seeing: too many institutions jump into automation without the visibility they need to make it count. In today's challenging environment—economic headwinds, evolving regulations, rising customer expectations—you need more than speed. You need precision.
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Chief Industry Innovation Officer shares insights on navigating the data-AI bridge and building stronger customer relationships through technology
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SVP, General Counsel from the Consumer Bankers Association discusses navigating regulatory uncertainty and building durable compliance frameworks
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Chief Risk Officer from Great Southern Bank shares insights on technology, customer relationships, and strategic partnerships
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nSight 2025 brought together the brightest minds in financial services for three transformative days of innovation, connection, and networking in Charlotte, NC. From the main stage to intimate breakout sessions to the Community Lounge, nCino leaders and customers shone a spotlight on the dynamic evolution of the industry and how nCino is powering a new era in financial services. Here are the five most powerful themes that emerged from this year's event:
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Key nCino Platform enhancements released to help banks, credit unions, and IMBs gain a competitive advantage through intelligence-driven automation.Company launches nCino Research Institute to deliver economic insights and actionable strategies for banking growth.
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The financial services landscape is rapidly evolving, challenging institutions to keep pace with emerging risks, shifting client expectations, and growing data volumes.
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As community banks and credit unions navigate a constantly evolving financial landscape, a few challenges become clear. From delivering modern customer and member experiences to understanding the role of legacy systems in a digital world, it’s crucial that community banks and credit unions find solutions that best serve their borrowers.
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The 2025 banking landscape is already evolving faster than ever, thanks to rapid technological advancements, shifting customer expectations, and uncertain economic conditions. To stay competitive, forward-thinking financial institutions must not only keep up, but also anticipate what's next.
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Like many businesses across the U.S., community and regional banks face challenges stemming from economic fluctuations, regulatory reforms, and shifting consumer preferences. To navigate these headwinds, they’re leveraging their unique strengths, such as personalized customer interactions and local market insights, and implementing innovative technologies like the nCino Consumer Banking Solution.
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nCino is proud to share our FY24 Environmental, Social, and Governance (ESG) report. This report shares our progress toward building a sustainable business and our dedication to responsible practices in line with our mission.
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A hackathon is a collaborative coding event where individuals or teams join forces to create innovative solutions and solve real-world problems facing bankers. Participants brainstorm and build prototypes of their solutions within a short amount of time, typically ranging from one day to one week. At the end of the event, teams present their projects to the wider company.
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Allied Irish Banks (AIB), a leading Irish bank with 3.3 million customers and the largest branch network in the country, is using the nCino platform to transform its credit processes and improve lending across Asset Finance and Leasing, SME, Corporate and ESG.
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Artificial intelligence is revolutionizing many traditional financial services, including credit decisioning. The evolution from traditional statistical models to AI-driven approaches marks a transformative shift in the financial industry. With AI integration, financial institutions will experience a fundamental change in how they assess and manage risk, ushering in a new era of efficiency and innovation.
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In early June, nCino employees gathered for One nCino Day, a global event that embodies our vibrant culture and celebrates the unique individuals who help shape it.
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nSight 2024, nCino’s annual conference, was held May 14 – 16 in Charlotte, NC.
Read MoreOpening a commercial bank account is a significant decision for any business. All businesses are unique entities with operational requirements, product needs, and shareholder arrangements, and the choice of a bank as a business partner is often a relationship-driven decision.
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In honor of Global Volunteer Month, employees in nCino’s Wilmington and Lehi offices took part in a series of impactful events, each contributing to the company’s mission of making a positive difference in the community. Employees rallied to volunteer in the community, thanks in part to one of our favorite perks—16 paid hours of volunteer time each year,to help support our favorite causes.
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As technology continues to rapidly change the way financial institutions conduct business, AI has the potential to transform CIB lending.
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In the dynamic world of financial services, Artificial Intelligence (AI) stands at the forefront of a revolution, unlocking unprecedented value for financial institutions. This technology, characterized by its ability to learn and adapt, is not merely an addition to the toolkit of the financial sector; it's a game-changer. By harnessing AI, financial institutions (FIs) are enhancing decision-making processes, optimizing operational efficiencies, and delivering highly personalized customer experiences.
Read MoreFinding the right solution for small business banking can be a difficult process. Whether you’re an institution who serves small businesses or a small business owner yourself, you deserve the best possible experience. When it comes to delivering an outstanding experience, personalization is key. By tailoring services to meet the unique needs of each small business owner, financial institutions can foster strong and lasting relationships.
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For commercial banking, there’s key differences between online and digital account opening.
Read MoreLearn how joining the nCino Data Community can benefit your financial institution.
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Santander International's COO discusses how the company is utilizing nCino's digital innovation to support and transform communities, with a focus on reinventing customer interactions and streamlining processes for mortgage products.
Read MoreOver the last decade, vendors have solved the problem of consumer account opening. Many solutions allow your company to open a consumer account in minutes. The Identity and Verification (ID&V) tools for individuals that power these consumer account opening tools are mature enough that they're now being commoditized. On the other hand, opening accounts for businesses and other complex entities like trusts, not-for-profits, MSBs, or foreign individuals, still requires manual processes and lengthy account opening times.
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In October, nCino held our annual EMEA Summit in London. At nCino, we love getting feedback to guide future development of the nCino Cloud Banking Platform. Our Summits are an opportunity for customers, prospects, and partners to come together to collaborate with the nCino community and share their thoughts, experiences, and questions. With six countries represented, the EMEA Summit featured industry experts, nCino leaders, and customers. Here are some key themes that emerged.
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Credit unions play a vital role in their communities by offering their members important financial services like loans and savings accounts. A key component of credit union operations is the lending technology members and employees use.
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At nCino, two of our core values are “Be a Winner” and “Have Fun,” and our annual Hackathon is one way we live these values while fostering friendly competition and pushing the boundaries of innovation.A Hackathon is a social coding event where individuals or teams come together to collaborate on solving problems and creating innovative solutions to real problems facing bankers. Over the span of a short time frame, typically between a day and a week, participants use their skills and creativity to brainstorm ideas and build prototypes. At the end of the event, teams present their projects to the broader company, with focuses on themes such as coding, design, social impact, and artificial intelligence (AI).During nCino’s Hackathons, employees are able to showcase their abilities and build platforms, products, and tools for networking, learning, and driving innovation. These events also encourage teamwork, experimentation, and rapid problem solving to foster a competitive yet collaborate environment.
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How nCino’s Partner Ecosystem is Powering the Future of Financial ServicesAs financial institutions (FIs) continue to adapt and evolve in an ever-changing world, the demand for pioneering, secure and streamlined technological solutions to help manage banking processes has grown. This is where nCino comes in. Our innovative cloud banking platform not only streamlines customer and employee interactions, it also drives increased efficiency transparency, profitability and regulatory compliance thanks in part to strategic collaborations with our System Integration (SI) Partners and our Technology (Tech) Partners.
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Credit unions represent a unique sector within the world of finance. They offer an exceptional service to their member base, backed by competitive loan offerings. In order to deal effectively with this unique operational model, credit unions' lending technology needs to align correctly.
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Recently, nCino brought together several of our European Corporate and Investment Banking (CIB) clients to discuss industry trends. During the session, we highlighted how our solution supports CIB lenders in delivering personalised experiences from acquisition through to balance sheet and fostering stronger client relationships.Navigating Economic Volatility with Legacy TechnologyThe current economic environment, driven by interest rate and other inflationary pressures, is impacting profitability and risk management in CIB lending unlike anything we’ve seen in the last decade. Alongside economic pressures, compliance with evolving regulations remains a top concern and shows no signs of slowing down. Policy changes increasingly need to be enacted in real time – something legacy technology is not equipped to do. These systems, characterised by disparate data and manual processes, are hindering banks' ability to adapt quickly to a changing market, capture and report on data, and gain actionable insights from their portfolio.
Read MorePartnership seeks to harness the power of artificial intelligence (AI) to produce faster and more equitable lending decisions with better risk assessment for financial institutions of all sizes.
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By leveraging nCino’s state-of-the-art technology to transform its services, Santander UK has been named the winner of the Celent Model Bank Award for Commercial Lending. The Bank’s initial implementation of the nCino Bank Operating System is just the start of its roadmap with nCino, and it plans to continue to grow the partnership in the future. We are thrilled to announce that Santander UK has been named the winner of the Celent Model Bank Award for Commercial Lending. This award comes after the bank underwent a digital transformation by utilizing the nCino Bank Operating System and other enabling tools. In partnership with nCino and other technology companies, the bank was able to replace 13 disparate systems and over 60 end-user computing systems with a cloud-based ecosystem. “The Model Bank Awards recognize how banks are using technology to change the face of banking," says Patricia Hine, CTP and Head of Corporate Banking at Celent. She says:
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nCino’s annual user conference, nSight 2023, kicked off in Charlotte, NC today. The conference brings together over 1,700 professionals from the global financial services industry to discuss the latest trends, best practices and innovations in the industry.
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nCino is committed to making its software accessible to all users, including those with disabilities. This is essential because it ensures that everyone has equal access to financial services. nCino has achieved WCAG 2.1 AA Certification for accessibility with its Customer Portaland is committed to continuing to ensure nCino is accessible to users of all abilities.
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Rising interest rates can have a significant impact on financial institutions. In today’s rapidly changing rate environment, it is increasingly important for FIs to understand and take action to prevent significant risk to their institutions. Costs are rising everywhere. Whether you’re buying eggs for breakfast or gas for your weekly trip to visit family, everyone is feeling the shift in economy in some way or another.This environment can place stress on families, individuals and businesses, but it can also have a large impact financial institutions (FIs). Times like these are often characterized by a rise in interest rates, which are fundamental to the business of banking. Rapid changes in rates can affect an FI’s sources of revenue and lower the total value of its assets and liabilities. Without having risk management strategies in place, these changes can have significant impacts on an FI’s financial safety and soundness.While we can’t lower the cost of your breakfast, we can give you some tips on how to understand the interest rate increases and best prepare your institution to weather them.
Read MoreSouth African commercial property specialty lender selects nCino’s cloud banking platform to grow business and improve access to finance for property entrepreneurs in affordable housing.
Read MoreIn recent years, German banks have been facing several challenges, including changing customer demands, regulatory changes, and changing socio-economic trends. As a result, the German banking sector is undergoing a period of rapid transformation, and banks are having to adapt in order to remain competitive and profitable in the future.The banks that are best equipped to emerge and succeed in an uncertain future are those who are embracing an innovation mind set and embedding flexibility and a positive attitude toward change into their organizational fabric. One bank leading the way is Hamburg Commercial Bank (HCOB).With representation across Germany’s metropolitan regions and in select markets in Europe, HCOB is a Hamburg-based commercial bank and specialty financier, serving commercial clients and financing projects in the real estate and shipping sector, as well as in the renewable energy and infrastructure industry.
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nCino’s Employee Resource Groups (ERGs) are organic, employee-led groups with a focus on building community and belonging among employees and providing resources to the broader nCino community. These groups also focus on recruiting diverse talent, encouraging professional and leadership development, mentoring and community outreach. Each ERG includes executive sponsorship and a connection to the Diversity and Inclusion Council. In this series, we’re excited to offer a deeper dive into the members and goals of each ERG. This month, in celebration of Black History Month, we’re highlighting The Diaspora.
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Partnership with AI decisioning platform to provide deeper insight and more confident lending through a single platform.WILMINGTON, N.C., February 7, 2023 — nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking and digital transformation solutions for the global financial services industry, today announced a value-added reseller agreement with Rich Data Co (RDC), an industry leading artificial intelligence (AI) decisioning platform, to enhance the lending process for its customers. The combined value delivered by this partnership will equip financial institutions with deeper insights into their clients’ business and improve, streamline and further automate workflow and monitoring, creating significant value and efficiencies in small business and commercial lending.nCino will integrate RDC’s decisioning capabilities into the nCino Bank Operating System® to enhance nCino’s Commercial Banking and Small Business Banking solutions with ground-breaking AI and machine learning techniques. This will simplify the traditional credit technology landscape and empower transparent and explainable decision-making driving revenue and efficiency for nCino’s customers. The partnership with RDC will expand the use cases for nCino IQ (nIQ®), which leverages intelligence and machine learning to transform data into information and actionable insights, empowering financial institutions to focus on key-value add activities and make better business decisions.“The combination of AI, data and digital customer experience enables banks to more efficiently, accurately and holistically assess the health of a customer’s business, enabling lenders to have better visibility and control of their existing and new credit for the entire business lending portfolio,” said Gordon Campbell, Chief Product Officer at RDC.
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For nSight 2023, we took your feedback and created a new experience that empowers you to build a conference agenda perfectly tailored to your needs, interests, and opportunities.
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A few weeks ago, nCino hosted the US Enterprise Executive Forum in Dallas, Texas, an intimate gathering of executives from some of our nCino’s key enterprise customers. The event featured compelling speakers, including Senior Analyst John McDonald from Autonomous Research, Tina Cartwright from U.S. Bank, and other key nCino leaders, who discussed strategies to help financial institutions drive shareholder value, how leveraging a Center of Excellence can improve adoption and ROI, the value of strong partnerships and the future of the nCino cloud banking platform. According to feedback from attendees, it was incredibly beneficial to hear where nCino is and where we’re going, especially in the current market.The day started with the opportunity to hear directly from Pierre Naudé, Chairman and CEO of nCino, who shared nCino’s overarching vision and how we continue to march forward and execute on behalf of our customers. Below are some key takeaways from the event, so you can benefit from them, too.
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When it comes to commercial banking, Relationship Managers (RMs) are the face of your financial institution. These employees are trusted advisors to your customers, and their role is essential when it comes to optimizing the customer relationship, both for the customer and the institution. While it takes time to nurture these types of valuable customer relationships, technology can deliver an experience that amplifies the relationship through speed and convenience.
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Forrester’s Vision: Measure Digital Success and Drive Profitable Growth report introduces Forrester’s digital measurement framework and shows financial institutions how to properly define the right metrics to track and improve the success of their digital efforts.
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At nCino, our customers are our top priority. We improve each day by listening to their feedback and continuously innovating on their behalf. In mid-October, we invited more than sixty banking leaders and executives to The NoMad London to network with one other and with nCino leaders, learn about our recent product advances, and provide valuable input on our future roadmap.For those who couldn’t attend in person, we’ve collected some of the exciting highlights and key takeaways from this incredible event.
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As economic conditions grow more volatile, financial institutions (FIs) are all wondering the same thing: how can we build resilience and maintain or grow a competitive position in these uncertain times?In many cases, this debate centers around where to reduce spending or which projects can be put on hold as efforts and priorities are reshaped. However, seeking savings by cutting or pausing digital transformation projects can do more harm than good.
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Partnership will support real estate lender with fast decision making and flexible credit offerings via a cloud-based platform.
Read MoreAt nCino, two of our six core values are “Do the Right Thing” and “Respect Each Other.” We don’t just apply these values to workplace culture—these same standards guide our software, too. Digital accessibility is a key component to our strategy to ensure that all persons are able to use and benefit from the nCino Bank Operating System.
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Small businesses are often dissatisfied with the level of personalized banking services offered by financial institutions. To address this, institutions must invest in technology and automation to create seamless and tailored experiences that prioritize customer needs, ultimately transforming relationships from transactional to advisory.
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nCino has attended nearly 40 conferences and events across the globe this year, giving us an incredible opportunity to share our industry expertise, engage with our partners and connect with our customers. These events also give us a chance to demonstrate the many benefits of the nCino Cloud Banking Platform and show how our cloud-based platform offers financial institutions the speed, flexibility, and customization to scale their business and meet their customers’ needs and expectations.
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The COVID-19 pandemic highlighted previously unaddressed issues in the mortgage landscape and put pressure on lenders to quickly update their systems to meet the challenge.More recently, in response to interest rate uncertainty we’ve seen record amounts of mortgage products being removed from the market in the UK, more than during the pandemic. Digital transformation is no longer a ‘nice to have’, but a necessity to better respond to changes in demand and adapt to an evolving market. With many lenders now looking to, or having already started to, digitally transform their lending operations, it’s time to discuss the ways in which they can de-risk the re-platforming process.“The current climate proves once again why lenders need to ensure they have built in agility across core technology stacks to facilitate rapid responses to market changes,” said Will Stevns, Partner, Customer Led Transformation in Banking, PwC.
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Small businesses are a significant part of the economy, driving job creation, but many financial institutions lack tailored support for them. Meeting the diverse needs of small businesses requires flexible and scalable technology, such as nCino's Small Business Banking Solution, which can enable personalized guidance and trusted service for both business owners and relationship managers.
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WILMINGTON, N.C., Aug. 03, 2022 (GLOBE NEWSWIRE) — nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking and digital transformation solutions for the global financial services industry, today announced several new appointments across its executive leadership team to further support the Company’s continued growth, scale and product innovation. The following changes across nCino’s executive leadership team are effective immediately:Matt Hansen has been named Chief Product Officer of nCino, overseeing the Company’s Product Development & Engineering organization globally. In 2011, Hansen founded SimpleNexus, an nCino company, and served as its Chief Executive Officer for more than 10 years. Under his leadership, Hansen executed an ambitious, long-term vision of developing mobile-first technology for the modern mortgage lender to streamline the path to homeownership and address key industry pain points while preserving lender flexibility and efficiency. In this new role, Hansen will leverage his deep expertise in SaaS development and mobile applications, and his passion for building transformative technology to accelerate the Company’s development of innovative, best-in-class, cloud-based software across all lines of business.Jaime Punishill has been named Chief Market Officer (CMO) of nCino, taking over for Jonathan Rowe, Ph.D., who is taking on a new strategic role with the Company after serving as its CMO since 2012.
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Today’s consumers no longer compare banks solely with other banks. Instead, they’re weighing the convenience, speed, and personalization of their financial institution against the service they receive from companies such as Netflix, Uber, and Amazon. And in many cases, traditional banks limited by cumbersome manual processes simply can’t keep up.This is perhaps most apparent in the deposit account opening process, where asking a customer to enter sensitive financial information and then wait up to three days to verify micro-deposits can feel slow, frustrating and full of friction.
Read MoreThis year, nCino plans to attend over 50 conferences and events. These events give us an incredible opportunity to share our industry expertise, engage with our partners and connect with our customers. They also give us a chance to demonstrate the many benefits of the nCino Cloud Banking Platform and show how our cloud-based platform offers financial institutions the speed, flexibility and customization to scale their business and meet their customers’ needs and expectations.In this quarterly series, we’ll be highlighting nCino’s upcoming attendance at some of the most influential networking and learning events in the financial services industry. Let us know if you’ll be attending any of the following events—our team looks forward to seeing you “On the Road!”
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Credit union chooses fintech to streamline account opening for complex commercial businesses
Read MoreWILMINGTON, N.C. – June 27, 2022 – nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking and digital transformation solutions for the global financial services industry, today announced that Chris Ainsworth has joined the Company as its first Chief People Officer, serving as a member of the nCino Executive Leadership Team.“At nCino, one of our highest priorities and most valuable assets has and will continue to be our people,” said Pierre Naudé, Chairman and Chief Executive Officer of nCino. “Chris brings to nCino more than two decades of experience and a proven track record of leading high-performing human resources and talent teams in complex global financial organizations. I am confident his knowledge and perspective will enable us to continue attracting, hiring, developing and retaining the best people in the industry and around the globe.”
Read MoreTexas Farm Credit, Great Southern Bank and Natixis CIB named recipients of Financial Services Impact Awards at nSight 2022. Nominations judged by leading global research and advisory firm Celent.WILMINGTON, N.C., June 16, 2022 — nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking and digital transformation solutions for the global financial services industry, today announced the winners of the nCino Financial Services Impact Awards, the company’s second-annual customer awards program. This year’s nominations were judged by a team of analysts at Celent, a member of the Oliver Wyman Group and the leading research and advisory firm focused on technology for financial institutions globally.
Read MoreAt nSight 2022, held June 7-9 in Raleigh, North Carolina, nCino was proud to announce the winners of its second annual Financial Services Impact Awards.These awards recognize nCino customers of various asset sizes from across the globe for how their use of the nCino Cloud Banking Platform has positively impacted the financial services industry. A team of analysts at Celent, a leading research and advisory firm focused on technology for financial institutions globally, judged nearly 20 outstanding nominees.This year’s finalists included financial institutions from multiple countries, across a variety of asset sizes and multiple business lines including corporate and investment banking, commercial banking, retail banking, mortgage lending and agriculture lending. The three winners, celebrated at nSight during a special ceremony, are recognized for their game-changing achievements in client service, contributions to their communities and improvements to their employees’ experience across three categories: Innovation, Reputation and Speed.
Read MorenCino’s Small Business Banking Solution was recently featured in Celent’s Solutionscape, a report compiled to provide guidance for banks and credit unions who are seeking a tech partner. One of the reasons nCino was featured is because our configurable and flexible Small Business Banking Solution enables financial institutions to leverage technology to overcome the challenges of serving small businesses and allows financial institutions to go to market more quickly.
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Natixis CIB is partnering with nCino to streamline and automate several legacy processes. With solutions like Automated Spreading, nCino IQ (nIQ) and the Corporate Banking Solution, Natixis CIB will strengthen competitiveness and provide enhanced services to its clients.
Read MoreCommunity bank simplifies and streamlines account opening for business clients.
Read MoreThe COVID-19 pandemic has permanently reshaped many industries, including financial services. Financial institutions around the globe have responded to these changes by becoming more proactive, adaptive and innovative, resulting in new industry trends. Wondering what to expect in 2022? We surveyed executives in the financial services industry and identified the top four commercial banking trends for 2022.
Read MoreDigital banking platform streamlines and simplifies onboarding for business customers.
Read MoreSpecialist lender Cambridge & Counties Bank has selected nCino, a pioneer in cloud banking and digital transformation solutions for the global financial services industry, to further transform the bank’s back-office lending infrastructure.The partnership will deliver an enhanced customer-centric market proposition as the bank looks to capitalise on the strong momentum and reputation it has in the UK real estate market.
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Recognise Bank, one of the UK’s newest SME banks, sought a digital end-to-end loan origination system that would allow them to maintain face-to-face contact and relationship management between small businesses and their financial services providers, while delivering best-in-class digital banking capabilities. In this customer story, discover how Recognise successfully implemented nCino to honor traditional SME banking values, while also increasing efficiency and scalability across a single, digital, cloud-based platform.
Read MoreThere is a new acronym that has become the center of global conversation around ways to quantify corporate impact. That acronym is ESG, which stands for Environmental, Social, and Governance, and it refers to a set of standards for company operations that investors use to screen potential investments.
Read MoreAs financial institutions look to expand in the competitive and complex financial environment, we are seeing a surge in mergers and acquisitions.
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The imperative for digital account opening is high due to competitive pressures, but mistakes in implementation can hinder success. Financial institutions should avoid missteps such as underestimating integration complexity, neglecting marketing needs, failing to cross-sell across business lines, separating application processing from onboarding, and not continuously monitoring and improving the process.
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