nSight 2025 brought together the brightest minds in financial services for three transformative days of innovation, connection, and networking in Charlotte, NC. From the main stage to intimate breakout sessions to the Community Lounge, nCino leaders and customers shone a spotlight on the dynamic evolution of the industry and how nCino is powering a new era in financial services. Here are the five most powerful themes that emerged from this year's event:
Key nCino Platform enhancements released to help banks, credit unions, and IMBs gain a competitive advantage through intelligence-driven automation.Company launches nCino Research Institute to deliver economic insights and actionable strategies for banking growth.
The building society sector continues to demonstrate remarkable resilience and momentum, accounting for 72% of mortgage market growth between April and September 2024.
The financial services landscape is rapidly evolving, challenging institutions to keep pace with emerging risks, shifting client expectations, and growing data volumes.
As community banks and credit unions navigate a constantly evolving financial landscape, a few challenges become clear. From delivering modern member experiences to understanding the role of legacy systems in a digital world, it’s crucial that community banks and credit unions find solutions that best serve their borrowers.
The 2025 banking landscape is already evolving faster than ever, thanks to rapid technological advancements, shifting customer expectations, and uncertain economic conditions. To stay competitive, forward-thinking financial institutions must not only keep up, but also anticipate what's next.
Like many businesses across the U.S., community and regional banks face challenges stemming from economic fluctuations, regulatory reforms, and shifting consumer preferences. To navigate these headwinds, they’re leveraging their unique strengths, such as personalized customer interactions and local market insights, and implementing innovative technologies like the nCino Consumer Banking Solution.
As we look towards 2025, many analysts and industry experts are sharing observations on the current state of artificial intelligence (AI) and their predictions for the future. As AI use cases continue to evolve across industries, it’s critical for financial institutions (FIs) to evaluate their own AI journeys. Are they ahead of, in step with, or falling behind their competitors?
nCino is proud to share our FY24 Environmental, Social, and Governance (ESG) report. This report shares our progress toward building a sustainable business and our dedication to responsible practices in line with our mission.
In a world where the financial industry continues to evolve rapidly, financial institutions need to do the same. One way to maintain your edge is by embracing a balance of automation and augmentation. This approach enhances operational efficiency, optimizes risk management, and revolutionizes the experience for both banker and client.
In today’s financial landscape, digital transformation has become an essential priority for financial institutions (FIs), and credit risk management is no exception. Despite economic challenges, many banks are making significant investments in advanced technologies to fast-track their digital transformation. While cost pressures are considerable, the potential of technology to enhance automation and efficiency continues to drive these investments forward.
A hackathon is a collaborative coding event where individuals or teams join forces to create innovative solutions and solve real-world problems facing bankers. Participants brainstorm and build prototypes of their solutions within a short amount of time, typically ranging from one day to one week. At the end of the event, teams present their projects to the wider company.
Artificial intelligence (AI) and machine learning (ML) are transforming how financial institutions approach many traditional banking processes. When it comes to AI in the financial services industry, the concept of explainability—i.e., the ability to clearly communicate the process behind AI’s decision-making and understand the model’s inner workings—is of the utmost importance.
Allied Irish Banks (AIB), a leading Irish bank with 3.3 million customers and the largest branch network in the country, is using the nCino platform to transform its credit processes and improve lending across Asset Finance and Leasing, SME, Corporate and ESG.
Being a leader in the financial services industry requires a seamless approach to innovation and efficiency. One of the crucial elements to success is the integration of automation and augmentation into credit portfolio management, as these tools have the ability to transform operations, manage risk, and improve both banker and client experiences.
Artificial intelligence is revolutionizing many traditional financial services, including credit decisioning. The evolution from traditional statistical models to AI-driven approaches marks a transformative shift in the financial industry. With AI integration, financial institutions will experience a fundamental change in how they assess and manage risk, ushering in a new era of efficiency and innovation.
In the evolving landscape of commercial banking, merging traditional services with modern technology is essential.
The rise of artificial intelligence (AI) is transforming how financial institutions (FIs) approach traditional banking processes, but not all FIs are prepared to take advantage of this game-changing technology. Leveraging AI is not a one-off task, but a continuous cycle of assessing, enhancing, and improving data quality for an effective strategy. For this reason, the journey AI optimization can seem daunting.
In the rapidly evolving lending landscape, caused in part by the bank failures of 2023, credit portfolios are facing significant stress and heightened challenges, including rising default rates, fluctuating interest rates, and economic uncertainty. Coupled with strict regulatory demands for risk differentiation and portfolio diversification, these pressures are exposing the limitations of current credit portfolio monitoring processes, which are often static, reactive and subjective. As a result, financial institution (FI) leaders are rethinking their credit portfolio management practices.
Artificial intelligence (AI) and machine learning (ML) are transforming how financial institutions approach credit decisions and traditional banking processes. By incorporating AI into the credit decisioning process, financial institutions can help create a more inclusive, intuitive, and impactful financial services landscape.
In early June, nCino employees gathered for One nCino Day, a global event that embodies our vibrant culture and celebrates the unique individuals who help shape it.
Top 25 European bank implements nCino to support its transformation strategy
As the financial services industry continues to evolve, efficiency has become a top priority. In order to maximize efficiency, stay competitive, and unlock new value streams, financial institutions (FIs) are leveraging the power of artificial intelligence (AI) throughout their business processes.
With the rapid evolution of technology and increasing regulatory demands, financial institutions (FIs) face the dual task of enhancing operational efficiency while mitigating risks.
As we continue to witness the exponential rise of Artificial Intelligence (AI) in the financial services industry, it's crucial to understand the inner workings of the models driving these intelligent systems.
nSight 2024, nCino’s annual conference, was held May 14 – 16 in Charlotte, NC.
Opening a commercial bank account is a significant decision for any business. All businesses are unique entities with operational requirements, product needs, and shareholder arrangements, and the choice of a bank as a business partner is often a relationship-driven decision.
Artificial Intelligence (AI), particularly Generative AI (Gen AI), has transformed industries in significant ways, and financial services is no exception.Today, financial institutions (FIs) grapple with a myriad of challenges. These include time-consuming loan processing, disparate data sources, resource-intensive loan origination processes, and the overwhelming task of interpreting large sets of data.At the same time, AI is unlocking new value streams for FIs, especially in the areas of efficiency and productivity, deal pricing and profitability optimization, credit risk management, compliance, and customer experience.
In honor of Global Volunteer Month, employees in nCino’s Wilmington and Lehi offices took part in a series of impactful events, each contributing to the company’s mission of making a positive difference in the community. Employees rallied to volunteer in the community, thanks in part to one of our favorite perks—16 paid hours of volunteer time each year,to help support our favorite causes.
As technology continues to rapidly change the way financial institutions conduct business, AI has the potential to transform CIB lending.
U.K. property lender to leverage nCino’s cloud-based platform across core services
In the dynamic world of financial services, Artificial Intelligence (AI) stands at the forefront of a revolution, unlocking unprecedented value for financial institutions. This technology, characterized by its ability to learn and adapt, is not merely an addition to the toolkit of the financial sector; it's a game-changer. By harnessing AI, financial institutions (FIs) are enhancing decision-making processes, optimizing operational efficiencies, and delivering highly personalized customer experiences.
While banks are partnering with innovative and forward-thinking tech vendors to improve their business and services, not all of these partnerships are successful. Even with impressive products and glowing reviews, some tech vendors aren’t suitable matches for the banks they partner with.
In the dynamic world of finance, managing risks effectively is not just a necessity—it's a hallmark of successful financial institutions.
Finding the right solution for small business banking can be a difficult process. Whether you’re an institution who serves small businesses or a small business owner yourself, you deserve the best possible experience. When it comes to delivering an outstanding experience, personalization is key. By tailoring services to meet the unique needs of each small business owner, financial institutions can foster strong and lasting relationships.
For commercial banking, there’s key differences between online and digital account opening.
Learn how joining the nCino Data Community can benefit your financial institution.
In an era where speed and efficiency are key, the banking sector has continually sought innovative solutions to streamline operations and enhance customer service. One revolutionary milestone in this journey is the integration of Artificial Intelligence (AI) and machine learning (ML) in credit decisioning. This shift has redefined the landscape of banking, transforming how institutions are able to assess creditworthiness and manage risk.
Santander International's COO discusses how the company is utilizing nCino's digital innovation to support and transform communities, with a focus on reinventing customer interactions and streamlining processes for mortgage products.
Over the last decade, vendors have solved the problem of consumer account opening. Many solutions allow your company to open a consumer account in minutes. The Identity and Verification (ID&V) tools for individuals that power these consumer account opening tools are mature enough that they're now being commoditized. On the other hand, opening accounts for businesses and other complex entities like trusts, not-for-profits, MSBs, or foreign individuals, still requires manual processes and lengthy account opening times.
Leaders in cloud innovation reinforce alliance to provide best-in-class solutions to the financial services industry by extending successful partnership to 2031.Updated commercial terms are expected to improve nCino’s subscription gross margins.
UK’s newest challenger bank dedicated to supporting SMEs to be powered by nCino’s single platform.
In October, nCino held our annual EMEA Summit in London. At nCino, we love getting feedback to guide future development of the nCino Cloud Banking Platform. Our Summits are an opportunity for customers, prospects, and partners to come together to collaborate with the nCino community and share their thoughts, experiences, and questions. With six countries represented, the EMEA Summit featured industry experts, nCino leaders, and customers. Here are some key themes that emerged.
Consolidation of multiple systems to nCino’s cloud banking platform will provide advanced agility so UK specialist mortgage lender can continue to stay ahead of changing customer and market expectations.
It is possible to implement technology in your bank while maintaining the human touch. Commercial bankers know their business is different to retail.
The introduction of Apple’s transformative product in 2007 was a moment that changed the future. Like the now iconic iPhone, the launch of generative AI tools like ChatGPT and Google Bard have captured the public’s imagination, launching an explosion of applications and experiments across nearly every industry, from business and commerce, to art and government.For many of these use cases, the “how” behind the AI model isn’t particularly relevant. If you ask ChatGPT to compose a wedding invitation in the form of a Shakespearean sonnet, you don’t necessarily need to understand how AI can instantly conjure the right rhyme scheme.A wedding invitation is one thing; a financial institution’s credit lending decision is quite another. When it comes to such high stakes decisions, understanding the inner workings of the model is vitally important—even required. For those use cases, explainable AI is the solution.
Credit unions play a vital role in their communities by offering their members important financial services like loans and savings accounts. A key component of credit union operations is the lending technology members and employees use.
At nCino, two of our core values are “Be a Winner” and “Have Fun,” and our annual Hackathon is one way we live these values while fostering friendly competition and pushing the boundaries of innovation.A Hackathon is a social coding event where individuals or teams come together to collaborate on solving problems and creating innovative solutions to real problems facing bankers. Over the span of a short time frame, typically between a day and a week, participants use their skills and creativity to brainstorm ideas and build prototypes. At the end of the event, teams present their projects to the broader company, with focuses on themes such as coding, design, social impact, and artificial intelligence (AI).During nCino’s Hackathons, employees are able to showcase their abilities and build platforms, products, and tools for networking, learning, and driving innovation. These events also encourage teamwork, experimentation, and rapid problem solving to foster a competitive yet collaborate environment.
How nCino’s Partner Ecosystem is Powering the Future of Financial ServicesAs financial institutions (FIs) continue to adapt and evolve in an ever-changing world, the demand for pioneering, secure and streamlined technological solutions to help manage banking processes has grown. This is where nCino comes in. Our innovative cloud banking platform not only streamlines customer and employee interactions, it also drives increased efficiency transparency, profitability and regulatory compliance thanks in part to strategic collaborations with our System Integration (SI) Partners and our Technology (Tech) Partners.
Credit unions represent a unique sector within the world of finance. They offer an exceptional service to their member base, backed by competitive loan offerings. In order to deal effectively with this unique operational model, credit unions' lending technology needs to align correctly.
Recently, nCino brought together several of our European Corporate and Investment Banking (CIB) clients to discuss industry trends. During the session, we highlighted how our solution supports CIB lenders in delivering personalised experiences from acquisition through to balance sheet and fostering stronger client relationships.Navigating Economic Volatility with Legacy TechnologyThe current economic environment, driven by interest rate and other inflationary pressures, is impacting profitability and risk management in CIB lending unlike anything we’ve seen in the last decade. Alongside economic pressures, compliance with evolving regulations remains a top concern and shows no signs of slowing down. Policy changes increasingly need to be enacted in real time – something legacy technology is not equipped to do. These systems, characterised by disparate data and manual processes, are hindering banks' ability to adapt quickly to a changing market, capture and report on data, and gain actionable insights from their portfolio.
Applying for a mortgage can be a daunting experience. From collecting and organizing paperwork to completing lengthy application forms, the process can be time-consuming, stressful, and prone to errors. With the help of the right digital mortgage experience and a point-of-sale (POS) solution, however, the mortgage application process can be streamlined and simplified for the customer or member, real estate professional, loan officer, title and settlement partner.Keep reading to learn five reasons innovative financial institutions are choosing a digital mortgage solution with a built-in point-of-sale solution to modernize the home lending experience:Power lending experiences with a user-friendly interface.One of the biggest advantages of a digital mortgage experience combined with a point-of-sale solution is the user-friendly interface. With one login, each stage of the mortgage transaction is streamlined across all stages of the journey. The right solution simplifies application processes and provides customers with a simple, easy-to-navigate workflow that guides them through the application process step-by-step. It also empowers real estate agents and lenders to provide pre-approval letters at their office, or more conveniently through a mobile device. This ensures customers provide all the necessary information and reach key milestones, and it makes the application process less intimidating and more accessible. The right solution must also make the experience just as simple and seamless for customers that prefer to work directly with their loan officer. With a native mobile experience, customers can apply for a mortgage, receive approval, and close on their home, all from the convenience of a mobile device.
Regulation is a constant in the banking industry, with new requirements regularly being introduced. The challenge lies in interpreting and actioning these regulations, and with the UK Consumer Duty regulation approaching, it's clear that financial institutions in the UK need to be proactive.What is Consumer Duty?The FCA’s proposed Consumer Duty regulation requires firms to prioritise their customers’ interests by focusing on delivering “good outcomes”.According to the regulation, “good outcomes” are based on three core principles: acting in good faith, supporting financial objectives and avoiding foreseeable harm. In other words, lenders must act in their customers’ best interests by providing tailored products and services, communicating transparently and avoiding any potential harm.- Starting on July 31, 2023, every lender will be required to define and monitor what constitutes good outcomes for their customers.- From September 2023, the FCA will be reaching out to a select number of firms to investigate what has changed (or not) in the gap analysis.- Beginning in January 2024, lenders will be asked for dashboard samples with supporting data demonstrating avoidance of harm.The regulation will continue to evolve throughout these phases. Based on the findings, the FCA could recommend further changes to improve compliance with the Duty through 2025.
In this white paper, experts from nCino and PwC explore five common mistakes that firms make when attempting a digital transformation project, and offer best practices drawn from their experience in deploying hundreds of new platforms on behalf of clients across multiple geographic regions.With regulatory headwinds picking up, interest rates still rising and borrower expectations changing, the macroeconomic outlook for UK homebuyers and mortgage lenders alike is daunting.This is why many UK mortgage lenders are intent on disrupting the market by serving their clients throughout the entire homeownership journey, from applying for a loan to refinancing their home. To achieve this goal of capturing more of the home buying journey and growing direct lending market share, mortgage lenders will need to provide borrowers with seamless and efficient mortgage experiences. During a time when it is more important than ever to identify and act on operational efficiencies and areas for cost savings, lenders can no longer afford to ignore their legacy technologies and antiquated processes.
Partnership seeks to harness the power of artificial intelligence (AI) to produce faster and more equitable lending decisions with better risk assessment for financial institutions of all sizes.
By leveraging nCino’s state-of-the-art technology to transform its services, Santander UK has been named the winner of the Celent Model Bank Award for Commercial Lending. The Bank’s initial implementation of the nCino Bank Operating System is just the start of its roadmap with nCino, and it plans to continue to grow the partnership in the future. We are thrilled to announce that Santander UK has been named the winner of the Celent Model Bank Award for Commercial Lending. This award comes after the bank underwent a digital transformation by utilizing the nCino Bank Operating System and other enabling tools. In partnership with nCino and other technology companies, the bank was able to replace 13 disparate systems and over 60 end-user computing systems with a cloud-based ecosystem. “The Model Bank Awards recognize how banks are using technology to change the face of banking," says Patricia Hine, CTP and Head of Corporate Banking at Celent. She says:
nCino’s annual user conference, nSight 2023, kicked off in Charlotte, NC today. The conference brings together over 1,700 professionals from the global financial services industry to discuss the latest trends, best practices and innovations in the industry.
nCino is committed to making its software accessible to all users, including those with disabilities. This is essential because it ensures that everyone has equal access to financial services. nCino has achieved WCAG 2.1 AA Certification for accessibility with its Customer Portaland is committed to continuing to ensure nCino is accessible to users of all abilities.
Rising interest rates can have a significant impact on financial institutions. In today’s rapidly changing rate environment, it is increasingly important for FIs to understand and take action to prevent significant risk to their institutions. Costs are rising everywhere. Whether you’re buying eggs for breakfast or gas for your weekly trip to visit family, everyone is feeling the shift in economy in some way or another.This environment can place stress on families, individuals and businesses, but it can also have a large impact financial institutions (FIs). Times like these are often characterized by a rise in interest rates, which are fundamental to the business of banking. Rapid changes in rates can affect an FI’s sources of revenue and lower the total value of its assets and liabilities. Without having risk management strategies in place, these changes can have significant impacts on an FI’s financial safety and soundness.While we can’t lower the cost of your breakfast, we can give you some tips on how to understand the interest rate increases and best prepare your institution to weather them.
South African commercial property specialty lender selects nCino’s cloud banking platform to grow business and improve access to finance for property entrepreneurs in affordable housing.
The partnership between the two firms builds on global implementation experience to help expand and accelerate the use of the nCino cloud banking platform across corporate and commercial lenders in Spain.
Amazement. Excitement. Controversy. Fear.By now, you’ve probably heard of ChatGPT, the revolutionary artificial intelligence (AI) technology that has stunned the world in 2023. Perhaps you’ve even tried out the free version of this powerful tool to draft an email to your boss or write a poem about your pet.As exciting as generative AI applications like ChatGPT are, they’ve also triggered fear and uncertainty across many spheres, from education, where many school districts have banned students from using AI to write their term papers, to the financial services industry, where major banks like JPMorgan Chase, Bank of America and Wells Fargo have prohibited their employees from using AI for corporate communications, citing compliance concerns. Meanwhile, other financial institutions, such as Goldman Sachs, are experimenting with generative AI tools internally to help write and test code, which has some developers worried about their roles.While conversational AI tools like ChatGPT, Jasper and Google Bard have suddenly captured the public’s imagination, the underlying technology is not new. And it’s certainly not the only—or best—use case for generative AI in banking.
In recent years, German banks have been facing several challenges, including changing customer demands, regulatory changes, and changing socio-economic trends. As a result, the German banking sector is undergoing a period of rapid transformation, and banks are having to adapt in order to remain competitive and profitable in the future.The banks that are best equipped to emerge and succeed in an uncertain future are those who are embracing an innovation mind set and embedding flexibility and a positive attitude toward change into their organizational fabric. One bank leading the way is Hamburg Commercial Bank (HCOB).With representation across Germany’s metropolitan regions and in select markets in Europe, HCOB is a Hamburg-based commercial bank and specialty financier, serving commercial clients and financing projects in the real estate and shipping sector, as well as in the renewable energy and infrastructure industry.
nCino’s Employee Resource Groups (ERGs) are organic, employee-led groups with a focus on building community and belonging among employees and providing resources to the broader nCino community. These groups also focus on recruiting diverse talent, encouraging professional and leadership development, mentoring and community outreach. Each ERG includes executive sponsorship and a connection to the Diversity and Inclusion Council. In this series, we’re excited to offer a deeper dive into the members and goals of each ERG. This month, in celebration of Black History Month, we’re highlighting The Diaspora.
Partnership with AI decisioning platform to provide deeper insight and more confident lending through a single platform.WILMINGTON, N.C., February 7, 2023 — nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking and digital transformation solutions for the global financial services industry, today announced a value-added reseller agreement with Rich Data Co (RDC), an industry leading artificial intelligence (AI) decisioning platform, to enhance the lending process for its customers. The combined value delivered by this partnership will equip financial institutions with deeper insights into their clients’ business and improve, streamline and further automate workflow and monitoring, creating significant value and efficiencies in small business and commercial lending.nCino will integrate RDC’s decisioning capabilities into the nCino Bank Operating System® to enhance nCino’s Commercial Banking and Small Business Banking solutions with ground-breaking AI and machine learning techniques. This will simplify the traditional credit technology landscape and empower transparent and explainable decision-making driving revenue and efficiency for nCino’s customers. The partnership with RDC will expand the use cases for nCino IQ (nIQ®), which leverages intelligence and machine learning to transform data into information and actionable insights, empowering financial institutions to focus on key-value add activities and make better business decisions.“The combination of AI, data and digital customer experience enables banks to more efficiently, accurately and holistically assess the health of a customer’s business, enabling lenders to have better visibility and control of their existing and new credit for the entire business lending portfolio,” said Gordon Campbell, Chief Product Officer at RDC.
With the anticipation of a global downturn, a number of banking and technology trends are emerging worldwide. As a result, financial institutions will have to innovate faster than ever to avoid falling behind competitors and ensure they’re positioned to take full advantage of new opportunities today and throughout 2023.
As financial institutions (FIs) face the current macroeconomic landscape and an impending global recession, they are beginning to feel the impact on their budgets. As a result, many banks are redirecting their spend towards projects with faster time to value that improve operational efficiency and help control costs.For lenders, this also means navigating increased risk and higher chances of loan defaults, not to mention new competition threatening their market share, all while continuing to create personalized experiences, winning customers, mitigating risk and managing compliance. That’s no easy feat.
For nSight 2023, we took your feedback and created a new experience that empowers you to build a conference agenda perfectly tailored to your needs, interests, and opportunities.
A few weeks ago, nCino hosted the US Enterprise Executive Forum in Dallas, Texas, an intimate gathering of executives from some of our nCino’s key enterprise customers. The event featured compelling speakers, including Senior Analyst John McDonald from Autonomous Research, Tina Cartwright from U.S. Bank, and other key nCino leaders, who discussed strategies to help financial institutions drive shareholder value, how leveraging a Center of Excellence can improve adoption and ROI, the value of strong partnerships and the future of the nCino cloud banking platform. According to feedback from attendees, it was incredibly beneficial to hear where nCino is and where we’re going, especially in the current market.The day started with the opportunity to hear directly from Pierre Naudé, Chairman and CEO of nCino, who shared nCino’s overarching vision and how we continue to march forward and execute on behalf of our customers. Below are some key takeaways from the event, so you can benefit from them, too.
When it comes to commercial banking, Relationship Managers (RMs) are the face of your financial institution. These employees are trusted advisors to your customers, and their role is essential when it comes to optimizing the customer relationship, both for the customer and the institution. While it takes time to nurture these types of valuable customer relationships, technology can deliver an experience that amplifies the relationship through speed and convenience.
Forrester’s Vision: Measure Digital Success and Drive Profitable Growth report introduces Forrester’s digital measurement framework and shows financial institutions how to properly define the right metrics to track and improve the success of their digital efforts.
Germany’s “Best Performing Bank” completes successful implementation of the nCino platform to drive further efficiency.
Co-founder and former CEO of Global Data Consortium, Bill Spruill, joins nCino’s Board.
In today’s rapidly transforming technology environment, financial institutions (FIs) must think beyond businesses or individuals as a customer and truly see them as a Universal Customer. A Universal Customer is someone who has been empowered with such an excellent banking experience that they want to stay with that one FI for all their financial needs. While Universal Customers deeply trust their FIs, they also have other expectations for service, including, speed, simplicity, and accessibility. To attract, retain and grow these valuable Universal Customers, financial institutions must use digital mobility, artificial intelligence, automation and data analytics to learn more about what customers want at different stages of their financial lifecycle.
At nCino, our customers are our top priority. We improve each day by listening to their feedback and continuously innovating on their behalf. In mid-October, we invited more than sixty banking leaders and executives to The NoMad London to network with one other and with nCino leaders, learn about our recent product advances, and provide valuable input on our future roadmap.For those who couldn’t attend in person, we’ve collected some of the exciting highlights and key takeaways from this incredible event.
As economic conditions grow more volatile, financial institutions (FIs) are all wondering the same thing: how can we build resilience and maintain or grow a competitive position in these uncertain times?In many cases, this debate centers around where to reduce spending or which projects can be put on hold as efforts and priorities are reshaped. However, seeking savings by cutting or pausing digital transformation projects can do more harm than good.
Allied Irish Banks, or AIB, is a financial services group based in Ireland whose core services are Retail, Business and Corporate Banking. As one of the largest financial institutions in Ireland, the Bank serves its 2.8 million customers at over 200 branches throughout the country.
Partnership will support real estate lender with fast decision making and flexible credit offerings via a cloud-based platform.
The market is constantly changing as customer needs evolve and technology advances. As financial institutions adapt to keep up with those changes, the need for a seamless, digital experience grows, too.For most institutions, transforming your infrastructure takes time and hard work. That’s why it’s so important to know where your institution currently is and where you hope to be as your digital transformation strategy evolves. This kind of early preparation can help you navigate the challenges of a transformation and improve your chances of long-term success.
At nCino, two of our six core values are “Do the Right Thing” and “Respect Each Other.” We don’t just apply these values to workplace culture—these same standards guide our software, too. Digital accessibility is a key component to our strategy to ensure that all persons are able to use and benefit from the nCino Bank Operating System.
Small businesses are often dissatisfied with the level of personalized banking services offered by financial institutions. To address this, institutions must invest in technology and automation to create seamless and tailored experiences that prioritize customer needs, ultimately transforming relationships from transactional to advisory.
As your financial institution considers the tools, technologies and partnerships that will help you scale in the years to come, there are a number of factors to consider when evaluating a potential vendor.AgilityAs our digital and economic landscape continues to shift, financial institutions must be prepared to evolve alongside a society that expects instant results and the frictionless ease of automation. Post-pandemic, consumers are less likely than ever to go to a physical branch, so a robust online presence has become a vital component to banking.With the market constantly in flux, choosing an agile vendor who can grow and adapt with you through an ever-evolving market is more important than ever. Many of the FIs who have implemented nCino have experienced this benefit firsthand, and chose nCino in part because its nimble, scalable single platform solution helps them manage their clients’ needs and enables their employee to provide more effective customer service, no matter where they’re working.
nCino has attended nearly 40 conferences and events across the globe this year, giving us an incredible opportunity to share our industry expertise, engage with our partners and connect with our customers. These events also give us a chance to demonstrate the many benefits of the nCino Cloud Banking Platform and show how our cloud-based platform offers financial institutions the speed, flexibility, and customization to scale their business and meet their customers’ needs and expectations.
In September, the nCino UK Mortgage team ran a workshop with 40 delegates at the MoneyLive Building Societies event on the topic of digitising mortgage journeys and the solutions technology offers.
The COVID-19 pandemic highlighted previously unaddressed issues in the mortgage landscape and put pressure on lenders to quickly update their systems to meet the challenge.More recently, in response to interest rate uncertainty we’ve seen record amounts of mortgage products being removed from the market in the UK, more than during the pandemic. Digital transformation is no longer a ‘nice to have’, but a necessity to better respond to changes in demand and adapt to an evolving market. With many lenders now looking to, or having already started to, digitally transform their lending operations, it’s time to discuss the ways in which they can de-risk the re-platforming process.“The current climate proves once again why lenders need to ensure they have built in agility across core technology stacks to facilitate rapid responses to market changes,” said Will Stevns, Partner, Customer Led Transformation in Banking, PwC.
Small businesses are a significant part of the economy, driving job creation, but many financial institutions lack tailored support for them. Meeting the diverse needs of small businesses requires flexible and scalable technology, such as nCino's Small Business Banking Solution, which can enable personalized guidance and trusted service for both business owners and relationship managers.
Codat and nCino have partnered to automate the underwriting process for small business loans, making it faster and easier for small businesses to get the credit they need. Recognise Bank is the first financial institution to go live with the new integration. The Bank has eliminated significant data entry requirements and is able to provide its customers with a quicker, more efficient and frictionless service.
WILMINGTON, N.C., Aug. 03, 2022 (GLOBE NEWSWIRE) — nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking and digital transformation solutions for the global financial services industry, today announced several new appointments across its executive leadership team to further support the Company’s continued growth, scale and product innovation. The following changes across nCino’s executive leadership team are effective immediately:Matt Hansen has been named Chief Product Officer of nCino, overseeing the Company’s Product Development & Engineering organization globally. In 2011, Hansen founded SimpleNexus, an nCino company, and served as its Chief Executive Officer for more than 10 years. Under his leadership, Hansen executed an ambitious, long-term vision of developing mobile-first technology for the modern mortgage lender to streamline the path to homeownership and address key industry pain points while preserving lender flexibility and efficiency. In this new role, Hansen will leverage his deep expertise in SaaS development and mobile applications, and his passion for building transformative technology to accelerate the Company’s development of innovative, best-in-class, cloud-based software across all lines of business.Jaime Punishill has been named Chief Market Officer (CMO) of nCino, taking over for Jonathan Rowe, Ph.D., who is taking on a new strategic role with the Company after serving as its CMO since 2012.
Today’s consumers no longer compare banks solely with other banks. Instead, they’re weighing the convenience, speed, and personalization of their financial institution against the service they receive from companies such as Netflix, Uber, and Amazon. And in many cases, traditional banks limited by cumbersome manual processes simply can’t keep up.This is perhaps most apparent in the deposit account opening process, where asking a customer to enter sensitive financial information and then wait up to three days to verify micro-deposits can feel slow, frustrating and full of friction.
This year, nCino plans to attend over 50 conferences and events. These events give us an incredible opportunity to share our industry expertise, engage with our partners and connect with our customers. They also give us a chance to demonstrate the many benefits of the nCino Cloud Banking Platform and show how our cloud-based platform offers financial institutions the speed, flexibility and customization to scale their business and meet their customers’ needs and expectations.In this quarterly series, we’ll be highlighting nCino’s upcoming attendance at some of the most influential networking and learning events in the financial services industry. Let us know if you’ll be attending any of the following events—our team looks forward to seeing you “On the Road!”
Credit union chooses fintech to streamline account opening for complex commercial businesses
WILMINGTON, N.C. – June 27, 2022 – nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking and digital transformation solutions for the global financial services industry, today announced that Chris Ainsworth has joined the Company as its first Chief People Officer, serving as a member of the nCino Executive Leadership Team.“At nCino, one of our highest priorities and most valuable assets has and will continue to be our people,” said Pierre Naudé, Chairman and Chief Executive Officer of nCino. “Chris brings to nCino more than two decades of experience and a proven track record of leading high-performing human resources and talent teams in complex global financial organizations. I am confident his knowledge and perspective will enable us to continue attracting, hiring, developing and retaining the best people in the industry and around the globe.”
Texas Farm Credit, Great Southern Bank and Natixis CIB named recipients of Financial Services Impact Awards at nSight 2022. Nominations judged by leading global research and advisory firm Celent.WILMINGTON, N.C., June 16, 2022 — nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking and digital transformation solutions for the global financial services industry, today announced the winners of the nCino Financial Services Impact Awards, the company’s second-annual customer awards program. This year’s nominations were judged by a team of analysts at Celent, a member of the Oliver Wyman Group and the leading research and advisory firm focused on technology for financial institutions globally.
At nSight 2022, held June 7-9 in Raleigh, North Carolina, nCino was proud to announce the winners of its second annual Financial Services Impact Awards.These awards recognize nCino customers of various asset sizes from across the globe for how their use of the nCino Cloud Banking Platform has positively impacted the financial services industry. A team of analysts at Celent, a leading research and advisory firm focused on technology for financial institutions globally, judged nearly 20 outstanding nominees.This year’s finalists included financial institutions from multiple countries, across a variety of asset sizes and multiple business lines including corporate and investment banking, commercial banking, retail banking, mortgage lending and agriculture lending. The three winners, celebrated at nSight during a special ceremony, are recognized for their game-changing achievements in client service, contributions to their communities and improvements to their employees’ experience across three categories: Innovation, Reputation and Speed.
Embedded finance is positioned to become the number one distribution channel for financial services within the next 10-20 years, which means the time to start preparing for the revolution is now.Today’s customers want seamless, digitally-enabled buying and lending experiences. Embedded finance has emerged as a convenient solution to meet these needs. With its buy-now-pay-later (BNPL) method of financing that eliminates the customer’s trip to the bank, embedded finance has quickly grown in popularity as a way for customers to finance items at the time of purchase.
South African bank’s adoption of nCino expands the company’s reach to five continents.
nCino’s Small Business Banking Solution was recently featured in Celent’s Solutionscape, a report compiled to provide guidance for banks and credit unions who are seeking a tech partner. One of the reasons nCino was featured is because our configurable and flexible Small Business Banking Solution enables financial institutions to leverage technology to overcome the challenges of serving small businesses and allows financial institutions to go to market more quickly.
Natixis CIB is partnering with nCino to streamline and automate several legacy processes. With solutions like Automated Spreading, nCino IQ (nIQ) and the Corporate Banking Solution, Natixis CIB will strengthen competitiveness and provide enhanced services to its clients.
nCino, a cloud banking and digital transformation solutions provider, has expanded its presence in the EMEA region by opening entities in Spain and France, in addition to its existing offices in Germany and London. The company has also increased its workforce by nearly 50% and is focused on localizing its platform to cater to the unique needs of financial institutions in the region and drive digital transformation in the industry.
Company grows workforce in Europe and localises the nCino Bank Operating System® for EMEA market with expanded product capabilities
Building upon success at Arbuthnot Specialist Finance Limited (ASFL), broader bank to adopt cloud-native platformLONDON – 9 MARCH 2022 – nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking and digital transformation solutions for the global financial services industry, today announced that Arbuthnot Latham & Co. Ltd (Arbuthnot Latham) has selected the nCino platform to modernise the technology experience across its private and commercial banking estate. nCino will provide Arbuthnot Latham with a market-leading cloud proposition that complements the bank’s revered client-centric focus to offer even swifter and more frictionless access to financial services.
Community bank simplifies and streamlines account opening for business clients.
Data and analytics have been buzzwords for years in the financial services industry, but only recently have banks started using data analytics to meaningfully drive revenue and improve the customer experience. Today, banks on the leading edge are using advanced analytics to inform and prioritize among marketing campaigns, and then automate those campaigns so that dozens, if not hundreds, can be run simultaneously by financial institutions of any size.Growing revenue in a responsible way has always been a challenge for banks, but it’s not the growing part that’s hard. A bank can grow revenue by simply easing underwriting standards and boosting loan volumes. But this increases credit risk, leading to higher charge-offs in the future. Thus, this is not an ideal growth strategy for long-term success. The challenge is to grow revenue responsibly, ideally in a way that doesn’t require regular infusions of capital.
The COVID-19 pandemic became a catalyst for the digital transformation of financial institutions worldwide, making technologies such as the cloud and artificial intelligence (AI) essential components for business and success.
The COVID-19 pandemic has permanently reshaped many industries, including financial services. Financial institutions around the globe have responded to these changes by becoming more proactive, adaptive and innovative, resulting in new industry trends. Wondering what to expect in 2022? We surveyed executives in the financial services industry and identified the top four commercial banking trends for 2022.
Digital banking platform streamlines and simplifies onboarding for business customers.
Specialist lender Cambridge & Counties Bank has selected nCino, a pioneer in cloud banking and digital transformation solutions for the global financial services industry, to further transform the bank’s back-office lending infrastructure.The partnership will deliver an enhanced customer-centric market proposition as the bank looks to capitalise on the strong momentum and reputation it has in the UK real estate market.
Modern, cloud-based digital technology is a must-have for financial institutions seeking to enhance the customer experience, improve operational effectiveness, streamline internal communications, and allow access to data across the enterprise.For years, the only option was to develop such technology in-house. While this approach offers some benefits, such as greater control over implementation and customizations, there are a host of hidden costs.The good news is that banks and credit unions now have a second option: the ability to buy technology and implement it quickly, cost effectively, and more efficiently than they could on their own. By taking a “buy” approach, FIs can go to market with new technology quickly, typically within 12 months.While this strategy can save time, money and resources, it isn’t as simple as hitting a “buy now” button. How your FI implements its buy strategy is critical to ensuring you make the most of your investment and achieve your goals within the timeframes and budgets allotted to the project. This seven-step road map can help:
Recognise Bank, one of the UK’s newest SME banks, sought a digital end-to-end loan origination system that would allow them to maintain face-to-face contact and relationship management between small businesses and their financial services providers, while delivering best-in-class digital banking capabilities. In this customer story, discover how Recognise successfully implemented nCino to honor traditional SME banking values, while also increasing efficiency and scalability across a single, digital, cloud-based platform.
nCino's Commercial Banking Solution was ranked Best-In-Class by Aite Group for its cloud-based, single platform solution that stretches across onboarding, deposits and loan origination. nCino has won the award for three consecutive years, learn why. Customer feedback and product innovation drive nCino as a top technology vendor in the 2021 Impact Matrix
Digital account opening is a top priority at many financial institutions, for good reasons. With loan-to-deposit ratios above or approaching 100%, banks and credit unions can’t afford to lose out on potential deposits due to ineffective or inefficient account opening processes. A “friction-free” process is essential to the digital account opening experience but achieving this goal may be harder than it looks for institutions jumping into the DAO waters.“Not long ago, most financial institutions basically had the same digital account acquisition capabilities. Not anymore. Leading institutions are pulling away. Banks and credit unions that don’t provide end-to-end digital account opening must upgrade quickly.”
– Cornerstone Advisors
In the past, the financial services industry was slow to change. Due to the COVID-19 pandemic and consumers’ shifting preferences, however, financial institutions are rapidly adopting digital capabilities and other technologies to support quick, seamless and automated processes and better serve their customers. As the industry embraces change, emerging cognitive technologies like artificial intelligence (AI), natural language processing and machine learning are transitioning from a “nice-to-have” to established key business drivers.While banks begin to truly understand the importance of cognitive technologies, it’s imperative to understand how to fully leverage these technologies to see true business value. The time has come to transform the Agile Enterprise into the Intelligent Enterprise by fully harnessing the power of cognitive technologies to capture deeper customer insights, make informed, data-driven decisions, manage risk and increase efficiencies.
There is a new acronym that has become the center of global conversation around ways to quantify corporate impact. That acronym is ESG, which stands for Environmental, Social, and Governance, and it refers to a set of standards for company operations that investors use to screen potential investments.
As financial institutions look to expand in the competitive and complex financial environment, we are seeing a surge in mergers and acquisitions.
Hamburg Commercial Bank (HCOB) has chosen nCino's Cloud Banking Platform as part of its digital transformation and IT modernization efforts. By leveraging nCino's cloud-based Commercial Banking Solution, HCOB aims to streamline its financing processes, unify systems, manage risk more effectively, and provide enhanced digital options to its clients, with Accenture supporting the implementation of the nCino platform.
Yorkshire Building Society (YBS) is one of the largest building societies in the UK and is headquartered in Bradford, England. Since 1864, YBS has focused on fostering relationships with its loyal customers through the concept of TCF – Treating Customer Fairly. For YBS, TCF means providing customers with transparency before, during and after the point of sale and ensuring that their products and services deliver what they promise.
WILMINGTON, N.C. and LONDON, Oct. 15, 2020 (GLOBE NEWSWIRE) — nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking and digital transformation solutions for the global financial services industry, today announced that Barclays, a British universal bank with businesses across the globe, has adopted the nCino Cloud Banking Platform to streamline various onboarding processes.
Financial institutions worldwide have felt immense pressure from the impact of the COVID-19 global pandemic in terms of supporting their clients amid financial uncertainty. COVID-19 and the subsequent shutdowns of many businesses have had an economic impact across the globe. As a result of the pandemic, 7.5 million small businesses in the U.S. are now in danger of closing permanently. Unemployment rates in 2020 hovered nearly three times the average of the year prior, and as of June 30th, 2020, 4.5 million homeowners faced forbearance.As the prospect of a quick V-shaped recovery receded in many countries, Accenture analysts anticipated higher job losses, limited economic growth and an environment in which many consumers and businesses will be unable to pay their debts, significantly affecting financial institutions even further.
Arbuthnot Specialist Finance Limited (ASFL) is utilizing nCino's cloud-based Bank Operating System to streamline and modernize its real estate funding process, delivering a faster and more efficient lending experience for brokers and clients. The platform allows for digital loan applications, monitoring loan progress and simultaneous collaboration on cases, optimizing operations and enhancing customer service.
Real estate finance specialist is utilising nCino’s cloud-based Bank Operating System® to deliver unparalleled broker and client lending experience
The decision to evaluate and implement a commercial loan origination system (CLOS) is a big one for a financial institution, giving it the opportunity to leapfrog the competition and truly transform its commercial lending processes for its borrowers and employees. Careful planning and execution are key components of every successful CLOS evaluation, selection and implementation.
Cloud adoption is now a necessity for financial institutions seeking enhanced services, requiring changes in work culture, system integration and regulatory compliance. As the financial landscape evolves into distinct segments, executing effective digital strategies is crucial for long-term success, positioning institutions to prosper in the new age of banking.
Founded in 2012 and launched in London in 2017 the nCino EMEA office recognised for strong company cultureLONDON, April 30, 2020 /PRNewswire/ — nCino, the worldwide leader in cloud banking, today announced that it is amongst the UK’s Best Workplaces™ according to Great Place to Work®. The award recognises nCino’s strength of culture and its commitment to creating a supportive and enriching environment for its people.
Over the past decade, the financial services industry has faced significant workforce challenges including changing employee demographics, increased competition for top-level talent and an evolution in the nature of the work itself, as technologies such as artificial intelligence become more mainstream. These rapid changes have illuminated the need for the continual training and reskilling of workers, particularly when it comes to technology.
The imperative for digital account opening is high due to competitive pressures, but mistakes in implementation can hinder success. Financial institutions should avoid missteps such as underestimating integration complexity, neglecting marketing needs, failing to cross-sell across business lines, separating application processing from onboarding, and not continuously monitoring and improving the process.
Artificial intelligence (AI) and machine learning have received significant press in recent years, yet the promise and opportunity of these technologies is sometimes obscured by fear and uncertainty among the general public and financial services executives alike. Despite the financial industry’s rich history of embracing new technologies to improve customer service and operational efficiency, it has lagged retail, manufacturing, healthcare and other sectors in implementing effective AI solutions.
