Functional Business Analyst from Invest International shares insights on leveraging technology for development finance across emerging markets
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Credit unions are quietly rewriting the automation playbook in financial services. The latest research reveals a strategic insight that challenges conventional wisdom: 67% of credit unions prefer fintech partnerships for automation implementation—the highest adoption rate among all institution types.This isn't about being tech-forward for technology's sake. It's about credit unions recognizing something fundamental: the right automation partnerships can amplify their member-first mission rather than compromise it.
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nCino's CEO discusses industry optimism, AI transformation, and the path to automated banking workflowsIn this episode of Banking on Intelligence, nCino's Brandon Lokits sits down with Sean Desmond, CEO of nCino, to explore the current banking landscape and how financial institutions are embracing a new era of technology-driven transformation.
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You know AI is essential for staying competitive. But here's what we're seeing: too many institutions jump into automation without the visibility they need to make it count. In today's challenging environment—economic headwinds, evolving regulations, rising customer expectations—you need more than speed. You need precision.
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More than half of banking customers are ready to switch banks due to poor digital experiences. That's not just a warning sign—it's a call for change.
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Chief Industry Innovation Officer shares insights on navigating the data-AI bridge and building stronger customer relationships through technology
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SVP, General Counsel from the Consumer Bankers Association discusses navigating regulatory uncertainty and building durable compliance frameworks
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Bendigo Bank, one of Australia's most trusted financial institutions, has successfully completed one of the fastest digital banking transformations in the Asia-Pacific region of this magnitude, consolidating two separate business divisions and over 30 different forms and systems into a single, unified platform in just 13 months.
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Summerland Bank, a customer-owned bank serving regional Australia, successfully transformed its lending operations through a strategic partnership with nCino.
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Chief Risk Officer from Great Southern Bank shares insights on technology, customer relationships, and strategic partnerships
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Japanese bank group implements the nCino Platform as digital foundation to accelerate new mortgage business
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nSight 2025 brought together the brightest minds in financial services for three transformative days of innovation, connection, and networking in Charlotte, NC. From the main stage to intimate breakout sessions to the Community Lounge, nCino leaders and customers shone a spotlight on the dynamic evolution of the industry and how nCino is powering a new era in financial services. Here are the five most powerful themes that emerged from this year's event:
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Key nCino Platform enhancements released to help banks, credit unions, and IMBs gain a competitive advantage through intelligence-driven automation.Company launches nCino Research Institute to deliver economic insights and actionable strategies for banking growth.
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The financial services landscape is rapidly evolving, challenging institutions to keep pace with emerging risks, shifting client expectations, and growing data volumes.
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Japanese regional bank digitizing its mortgage lending process with nCino to increase employee efficiency and shorten loan cycle times
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As community banks and credit unions navigate a constantly evolving financial landscape, a few challenges become clear. From delivering modern customer and member experiences to understanding the role of legacy systems in a digital world, it’s crucial that community banks and credit unions find solutions that best serve their borrowers.
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The 2025 banking landscape is already evolving faster than ever, thanks to rapid technological advancements, shifting customer expectations, and uncertain economic conditions. To stay competitive, forward-thinking financial institutions must not only keep up, but also anticipate what's next.
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Like many businesses across the U.S., community and regional banks face challenges stemming from economic fluctuations, regulatory reforms, and shifting consumer preferences. To navigate these headwinds, they’re leveraging their unique strengths, such as personalized customer interactions and local market insights, and implementing innovative technologies like the nCino Consumer Banking Solution.
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This November, nCino hosted its annual APAC Summit in Sydney, Australia, an event dedicated to showcasing the latest technology and insights in banking. The Summit featured leading industry experts and nCino executives with valuable insights into how financial institutions are harnessing intelligence to enhance personalized and efficient banking experiences. Here are the four key themes shared at this year’s Innovation Summit:
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nCino is proud to share our FY24 Environmental, Social, and Governance (ESG) report. This report shares our progress toward building a sustainable business and our dedication to responsible practices in line with our mission.
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A hackathon is a collaborative coding event where individuals or teams join forces to create innovative solutions and solve real-world problems facing bankers. Participants brainstorm and build prototypes of their solutions within a short amount of time, typically ranging from one day to one week. At the end of the event, teams present their projects to the wider company.
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Japanese bank to increase operational efficiency and enhance value for corporate customers and employees with the nCino Platform
Read MoreKiwibank is the largest New Zealand-owned bank, currently serving over one million customers. As a leader in the banking industry, Kiwibank is dedicated to being customers’ first choice for banking needs, evidenced in their 5.2% growth in main bank customers and 9.3% increase in total lending during fiscal year 2024. With over 8,000 new homes financed and 5,000 customers securing better home loan deals in FY 24, the bank is deeply committed to enhancing customer experience and outcomes.
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Artificial intelligence is revolutionizing many traditional financial services, including credit decisioning. The evolution from traditional statistical models to AI-driven approaches marks a transformative shift in the financial industry. With AI integration, financial institutions will experience a fundamental change in how they assess and manage risk, ushering in a new era of efficiency and innovation.
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In early June, nCino employees gathered for One nCino Day, a global event that embodies our vibrant culture and celebrates the unique individuals who help shape it.
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nSight 2024, nCino’s annual conference, was held May 14 – 16 in Charlotte, NC.
Read MoreOpening a commercial bank account is a significant decision for any business. All businesses are unique entities with operational requirements, product needs, and shareholder arrangements, and the choice of a bank as a business partner is often a relationship-driven decision.
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In honor of Global Volunteer Month, employees in nCino’s Wilmington and Lehi offices took part in a series of impactful events, each contributing to the company’s mission of making a positive difference in the community. Employees rallied to volunteer in the community, thanks in part to one of our favorite perks—16 paid hours of volunteer time each year,to help support our favorite causes.
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As technology continues to rapidly change the way financial institutions conduct business, AI has the potential to transform CIB lending.
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In the dynamic world of financial services, Artificial Intelligence (AI) stands at the forefront of a revolution, unlocking unprecedented value for financial institutions. This technology, characterized by its ability to learn and adapt, is not merely an addition to the toolkit of the financial sector; it's a game-changer. By harnessing AI, financial institutions (FIs) are enhancing decision-making processes, optimizing operational efficiencies, and delivering highly personalized customer experiences.
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Japanese regional bank selects nCino to create a customer-driven mortgage lending experience by streamlining processes and systems onto a single platform.
Read MoreFinding the right solution for small business banking can be a difficult process. Whether you’re an institution who serves small businesses or a small business owner yourself, you deserve the best possible experience. When it comes to delivering an outstanding experience, personalization is key. By tailoring services to meet the unique needs of each small business owner, financial institutions can foster strong and lasting relationships.
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For commercial banking, there’s key differences between online and digital account opening.
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SMBC Trust Bank is known for its strength in foreign currency transactions, its business targeting wealthy individuals, and its services related to real estate transactions in the wholesale division.With SMBC Trust Bank’s growth in its mortgage business for high-net-worth individuals, paper-based operations reached their limits, and the digitization of business operations was necessary. Another major issue was improved convenience for foreign customers, who account for about half of the Bank’s loan amounts.
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Mutual Bank to leverage cloud-based platform across consumer and business lending to automate processes and leverage a single system of interaction for end-to-end originations.
Read MoreLearn how joining the nCino Data Community can benefit your financial institution.
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Home lenders of all sizes across Australia and New Zealand are facing significant headwinds from many directions. But times of great disruption and complexity can unearth new opportunities for challengers to take the lead. The big question is: how can they achieve this?
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SYDNEY — 21 September 2023 — nCino Inc. (NASDAQ: NCNO), a pioneer in cloud banking for the global financial services industry, today announced that Bendigo and Adelaide Bank, a leading Australian bank, has selected nCino to enhance and simplify their business banking operations. This decision was part of the bank’s broader strategy to reduce complexity in its operations, deliver the best experience for their customers and employees, and accelerate growth.nCino is a cloud-based, purpose-built banking platform that will help Bendigo and Adelaide Bank achieve their digital transformation goals by automating processes, facilitating the Bank’s ability to enhance compliance, and empowering its bankers. By introducing nCino into their operations, Bendigo and Adelaide Bank will leverage intelligent automation, streamline processes, deliver a faster time to decision and enable their bankers to devote more time on building relationships with customers.
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Credit unions play a vital role in their communities by offering their members important financial services like loans and savings accounts. A key component of credit union operations is the lending technology members and employees use.
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nCino enhances efficiency to support growth ambitions while helping ensure data security at the Tokyo-based financial institution.
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At nCino, two of our core values are “Be a Winner” and “Have Fun,” and our annual Hackathon is one way we live these values while fostering friendly competition and pushing the boundaries of innovation.A Hackathon is a social coding event where individuals or teams come together to collaborate on solving problems and creating innovative solutions to real problems facing bankers. Over the span of a short time frame, typically between a day and a week, participants use their skills and creativity to brainstorm ideas and build prototypes. At the end of the event, teams present their projects to the broader company, with focuses on themes such as coding, design, social impact, and artificial intelligence (AI).During nCino’s Hackathons, employees are able to showcase their abilities and build platforms, products, and tools for networking, learning, and driving innovation. These events also encourage teamwork, experimentation, and rapid problem solving to foster a competitive yet collaborate environment.
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How nCino’s Partner Ecosystem is Powering the Future of Financial ServicesAs financial institutions (FIs) continue to adapt and evolve in an ever-changing world, the demand for pioneering, secure and streamlined technological solutions to help manage banking processes has grown. This is where nCino comes in. Our innovative cloud banking platform not only streamlines customer and employee interactions, it also drives increased efficiency transparency, profitability and regulatory compliance thanks in part to strategic collaborations with our System Integration (SI) Partners and our Technology (Tech) Partners.
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nCino is excited to spotlight the depth and breadth of its local product team and partner ecosystem in Australia and New Zealand. nCino continues to advance the modernisation of financial institutions in Australia and New Zealand. With the help of a dedicated local team, nCino is using its industry knowledge and deep expertise gained from operations and customers around the globe to continually enhance the nCino Cloud Banking Platform and deliver the latest cloud technology to transform the financial services industry in APAC with innovation, reputation, and speed.
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Of the four challenger banking licenses granted by Australian regulators in 2019, only one is still standing – and the Financial Times says it’s growing faster than any other financial institution in Asia-Pacific. At nSight 2023, Judo Bank COO, Lisa Frazier, shared what differentiates Judo Bank and how nCino has been a foundational part of its journey.
Read MorePartnership seeks to harness the power of artificial intelligence (AI) to produce faster and more equitable lending decisions with better risk assessment for financial institutions of all sizes.
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nCino’s annual user conference, nSight 2023, kicked off in Charlotte, NC today. The conference brings together over 1,700 professionals from the global financial services industry to discuss the latest trends, best practices and innovations in the industry.
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nCino is committed to making its software accessible to all users, including those with disabilities. This is essential because it ensures that everyone has equal access to financial services. nCino has achieved WCAG 2.1 AA Certification for accessibility with its Customer Portaland is committed to continuing to ensure nCino is accessible to users of all abilities.
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Rising interest rates can have a significant impact on financial institutions. In today’s rapidly changing rate environment, it is increasingly important for FIs to understand and take action to prevent significant risk to their institutions. Costs are rising everywhere. Whether you’re buying eggs for breakfast or gas for your weekly trip to visit family, everyone is feeling the shift in economy in some way or another.This environment can place stress on families, individuals and businesses, but it can also have a large impact financial institutions (FIs). Times like these are often characterized by a rise in interest rates, which are fundamental to the business of banking. Rapid changes in rates can affect an FI’s sources of revenue and lower the total value of its assets and liabilities. Without having risk management strategies in place, these changes can have significant impacts on an FI’s financial safety and soundness.While we can’t lower the cost of your breakfast, we can give you some tips on how to understand the interest rate increases and best prepare your institution to weather them.
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nCino’s Employee Resource Groups (ERGs) are organic, employee-led groups with a focus on building community and belonging among employees and providing resources to the broader nCino community. These groups also focus on recruiting diverse talent, encouraging professional and leadership development, mentoring and community outreach. Each ERG includes executive sponsorship and a connection to the Diversity and Inclusion Council. In this series, we’re excited to offer a deeper dive into the members and goals of each ERG. This month, in celebration of Black History Month, we’re highlighting The Diaspora.
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Partnership with AI decisioning platform to provide deeper insight and more confident lending through a single platform.WILMINGTON, N.C., February 7, 2023 — nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking and digital transformation solutions for the global financial services industry, today announced a value-added reseller agreement with Rich Data Co (RDC), an industry leading artificial intelligence (AI) decisioning platform, to enhance the lending process for its customers. The combined value delivered by this partnership will equip financial institutions with deeper insights into their clients’ business and improve, streamline and further automate workflow and monitoring, creating significant value and efficiencies in small business and commercial lending.nCino will integrate RDC’s decisioning capabilities into the nCino Bank Operating System® to enhance nCino’s Commercial Banking and Small Business Banking solutions with ground-breaking AI and machine learning techniques. This will simplify the traditional credit technology landscape and empower transparent and explainable decision-making driving revenue and efficiency for nCino’s customers. The partnership with RDC will expand the use cases for nCino IQ (nIQ®), which leverages intelligence and machine learning to transform data into information and actionable insights, empowering financial institutions to focus on key-value add activities and make better business decisions.“The combination of AI, data and digital customer experience enables banks to more efficiently, accurately and holistically assess the health of a customer’s business, enabling lenders to have better visibility and control of their existing and new credit for the entire business lending portfolio,” said Gordon Campbell, Chief Product Officer at RDC.
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For nSight 2023, we took your feedback and created a new experience that empowers you to build a conference agenda perfectly tailored to your needs, interests, and opportunities.
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A few weeks ago, nCino hosted the US Enterprise Executive Forum in Dallas, Texas, an intimate gathering of executives from some of our nCino’s key enterprise customers. The event featured compelling speakers, including Senior Analyst John McDonald from Autonomous Research, Tina Cartwright from U.S. Bank, and other key nCino leaders, who discussed strategies to help financial institutions drive shareholder value, how leveraging a Center of Excellence can improve adoption and ROI, the value of strong partnerships and the future of the nCino cloud banking platform. According to feedback from attendees, it was incredibly beneficial to hear where nCino is and where we’re going, especially in the current market.The day started with the opportunity to hear directly from Pierre Naudé, Chairman and CEO of nCino, who shared nCino’s overarching vision and how we continue to march forward and execute on behalf of our customers. Below are some key takeaways from the event, so you can benefit from them, too.
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When it comes to commercial banking, Relationship Managers (RMs) are the face of your financial institution. These employees are trusted advisors to your customers, and their role is essential when it comes to optimizing the customer relationship, both for the customer and the institution. While it takes time to nurture these types of valuable customer relationships, technology can deliver an experience that amplifies the relationship through speed and convenience.
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Forrester’s Vision: Measure Digital Success and Drive Profitable Growth report introduces Forrester’s digital measurement framework and shows financial institutions how to properly define the right metrics to track and improve the success of their digital efforts.
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New Zealand’s leading business bank selects nCino cloud-based platform to exceed customers’ growing expectations.
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As economic conditions grow more volatile, financial institutions (FIs) are all wondering the same thing: how can we build resilience and maintain or grow a competitive position in these uncertain times?In many cases, this debate centers around where to reduce spending or which projects can be put on hold as efforts and priorities are reshaped. However, seeking savings by cutting or pausing digital transformation projects can do more harm than good.
Read MoreAt nCino, two of our six core values are “Do the Right Thing” and “Respect Each Other.” We don’t just apply these values to workplace culture—these same standards guide our software, too. Digital accessibility is a key component to our strategy to ensure that all persons are able to use and benefit from the nCino Bank Operating System.
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Japanese bank teams up with nCino and IBM to enhance business financing.
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Small businesses are often dissatisfied with the level of personalized banking services offered by financial institutions. To address this, institutions must invest in technology and automation to create seamless and tailored experiences that prioritize customer needs, ultimately transforming relationships from transactional to advisory.
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nCino has attended nearly 40 conferences and events across the globe this year, giving us an incredible opportunity to share our industry expertise, engage with our partners and connect with our customers. These events also give us a chance to demonstrate the many benefits of the nCino Cloud Banking Platform and show how our cloud-based platform offers financial institutions the speed, flexibility, and customization to scale their business and meet their customers’ needs and expectations.
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Australian new digital business bank redefines banking experience to enhance offerings for small and medium-sized businesses.SYDNEY, Australia, Sept. 26, 2022 — nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking and digital transformation solutions for the global financial services industry, today announced that Avenue Bank, an Australian start-up digital business bank specialising in serving small and medium-size businesses, is live on the nCino Bank Operating System. Avenue Bank deployed nCino’s Commercial Banking Solution to support customer onboarding, origination, credit risk management and customer 360 view—providing their employees with key insights and the automation necessary to deliver a faster response and seamless experience for their customers.“nCino embedded their high-quality solution into our greenfield digital strategy in just over 4 months. With their guidance, we’ve been able to design products and implement best-in-class technology to meet our needs—and the needs of our target customers,” said George Confos, CEO and Executive Director, Avenue Bank.
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Small businesses are a significant part of the economy, driving job creation, but many financial institutions lack tailored support for them. Meeting the diverse needs of small businesses requires flexible and scalable technology, such as nCino's Small Business Banking Solution, which can enable personalized guidance and trusted service for both business owners and relationship managers.
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Rabobank Australia and New Zealand has partnered with nCino to implement its Bank Operating System. This will help RANZ to automate its financial spreading analysis, improve the speed and quality of credit decisions, and free up employees' time to focus on strengthening customer relationships.
Read MoreWILMINGTON, N.C., Aug. 03, 2022 (GLOBE NEWSWIRE) — nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking and digital transformation solutions for the global financial services industry, today announced several new appointments across its executive leadership team to further support the Company’s continued growth, scale and product innovation. The following changes across nCino’s executive leadership team are effective immediately:Matt Hansen has been named Chief Product Officer of nCino, overseeing the Company’s Product Development & Engineering organization globally. In 2011, Hansen founded SimpleNexus, an nCino company, and served as its Chief Executive Officer for more than 10 years. Under his leadership, Hansen executed an ambitious, long-term vision of developing mobile-first technology for the modern mortgage lender to streamline the path to homeownership and address key industry pain points while preserving lender flexibility and efficiency. In this new role, Hansen will leverage his deep expertise in SaaS development and mobile applications, and his passion for building transformative technology to accelerate the Company’s development of innovative, best-in-class, cloud-based software across all lines of business.Jaime Punishill has been named Chief Market Officer (CMO) of nCino, taking over for Jonathan Rowe, Ph.D., who is taking on a new strategic role with the Company after serving as its CMO since 2012.
Read MoreTop three New Zealand institution by asset size is live on nCino following implementation journey during pandemic.
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Today’s consumers no longer compare banks solely with other banks. Instead, they’re weighing the convenience, speed, and personalization of their financial institution against the service they receive from companies such as Netflix, Uber, and Amazon. And in many cases, traditional banks limited by cumbersome manual processes simply can’t keep up.This is perhaps most apparent in the deposit account opening process, where asking a customer to enter sensitive financial information and then wait up to three days to verify micro-deposits can feel slow, frustrating and full of friction.
Read MoreThis year, nCino plans to attend over 50 conferences and events. These events give us an incredible opportunity to share our industry expertise, engage with our partners and connect with our customers. They also give us a chance to demonstrate the many benefits of the nCino Cloud Banking Platform and show how our cloud-based platform offers financial institutions the speed, flexibility and customization to scale their business and meet their customers’ needs and expectations.In this quarterly series, we’ll be highlighting nCino’s upcoming attendance at some of the most influential networking and learning events in the financial services industry. Let us know if you’ll be attending any of the following events—our team looks forward to seeing you “On the Road!”
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Credit union chooses fintech to streamline account opening for complex commercial businesses
Read MoreWILMINGTON, N.C. – June 27, 2022 – nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking and digital transformation solutions for the global financial services industry, today announced that Chris Ainsworth has joined the Company as its first Chief People Officer, serving as a member of the nCino Executive Leadership Team.“At nCino, one of our highest priorities and most valuable assets has and will continue to be our people,” said Pierre Naudé, Chairman and Chief Executive Officer of nCino. “Chris brings to nCino more than two decades of experience and a proven track record of leading high-performing human resources and talent teams in complex global financial organizations. I am confident his knowledge and perspective will enable us to continue attracting, hiring, developing and retaining the best people in the industry and around the globe.”
Read MoreAt nSight 2022, held June 7-9 in Raleigh, North Carolina, nCino was proud to announce the winners of its second annual Financial Services Impact Awards.These awards recognize nCino customers of various asset sizes from across the globe for how their use of the nCino Cloud Banking Platform has positively impacted the financial services industry. A team of analysts at Celent, a leading research and advisory firm focused on technology for financial institutions globally, judged nearly 20 outstanding nominees.This year’s finalists included financial institutions from multiple countries, across a variety of asset sizes and multiple business lines including corporate and investment banking, commercial banking, retail banking, mortgage lending and agriculture lending. The three winners, celebrated at nSight during a special ceremony, are recognized for their game-changing achievements in client service, contributions to their communities and improvements to their employees’ experience across three categories: Innovation, Reputation and Speed.
Read MoreTexas Farm Credit, Great Southern Bank and Natixis CIB named recipients of Financial Services Impact Awards at nSight 2022. Nominations judged by leading global research and advisory firm Celent.WILMINGTON, N.C., June 16, 2022 — nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking and digital transformation solutions for the global financial services industry, today announced the winners of the nCino Financial Services Impact Awards, the company’s second-annual customer awards program. This year’s nominations were judged by a team of analysts at Celent, a member of the Oliver Wyman Group and the leading research and advisory firm focused on technology for financial institutions globally.
Read MorenCino’s Small Business Banking Solution was recently featured in Celent’s Solutionscape, a report compiled to provide guidance for banks and credit unions who are seeking a tech partner. One of the reasons nCino was featured is because our configurable and flexible Small Business Banking Solution enables financial institutions to leverage technology to overcome the challenges of serving small businesses and allows financial institutions to go to market more quickly.
Read MoreRedZed, an Australian mortgage company, has completed its digital transformation by implementing nCino's Mortgage Solution, a robust end-to-end platform. With the help of nCino and their delivery partner PwC Australia, RedZed has automated and standardized its mortgage origination process, resulting in increased efficiency, improved loan volume, and a seamless and personalized experience for borrowers and lenders.
Australian mortgage lender completes digital transformation with robust, end-to-end platform
Community bank simplifies and streamlines account opening for business clients.
Read MoreDigital banking platform streamlines and simplifies onboarding for business customers.
Read MoreNew Australian SME Lender completes accelerated delivery of nCino’s cloud-based platform MELBOURNE, Australia and WILMINGTON, N.C., Sept. 07, 2021 (GLOBE NEWSWIRE) — nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking and digital transformation solutions for the global financial services industry, today announced that TruePillars, a specialist SME lending company headquartered in Melbourne, Australia, is live on the nCino Bank Operating System®. TruePillars selected KPMG Australia as their delivery partner, who in conjunction with the nCino team in Australia, were able to transform the TruePillars’ lending process rapidly and get their users live on the nCino platform in only 12 weeks.
“As a start-up in the Australian financial services ecosystem, we knew we needed partners who could get us up and running quickly, who were flexible and who understood our business,” said John Baini, Co-Founder and CEO of TruePillars. “nCino and KPMG exceeded our expectations at every turn, from kick-off to go-live. ”
As financial institutions look to expand in the competitive and complex financial environment, we are seeing a surge in mergers and acquisitions.
Read MoreSYDNEY, Australia, Oct. 13, 2020 (GLOBE NEWSWIRE) — nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking and digital transformation solutions for the global financial services industry, today announced that Australia’s first fully licensed challenger bank dedicated to lending to small and medium sized enterprises (SME), Judo Bank, will implement the nCino Cloud Banking Platform to streamline its lending operations and further enhance its client value proposition.
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The imperative for digital account opening is high due to competitive pressures, but mistakes in implementation can hinder success. Financial institutions should avoid missteps such as underestimating integration complexity, neglecting marketing needs, failing to cross-sell across business lines, separating application processing from onboarding, and not continuously monitoring and improving the process.
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