The Experience is the Product
Customers expect experience-driven journeys in the financial industry. Whether they're on the go, at home, in the office, traveling or even in-branch, customers want a fast, seamless, intuitive, and personalized experience. From researching to purchasing and managing a financial product, customers trust that their FI can provide insightful recommendations, well-timed interactions and valuable outreach from bank employees. They want their financial institution alongside for the entire journey.
nCino's Digital Platform equips our partners with the tools they need to provide a seamless, digitally curated experience to thrive as a digital financial institution as new regulations arise, customer expectations change and competition applies pressure. With the nCino bank operating system (BOS) at the center of operations, financial institutions can fully leverage their data—alongside nCino's data, platform services and nIQ-powered intelligence—to provide seamless end-to-end, deeply personalized journeys across multiple lines of business.