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Thought Leadership

Banking on Intelligence: Nurana Verdiyeva on Digital Transformation in Impact Investment

Functional Business Analyst from Invest International shares insights on leveraging technology for development finance across emerging markets

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Thought Leadership

Why Credit Unions Are Positioned to Win the Automation Revolution (And How Your Member-First Mission Is Your Strategic Advantage)

Credit unions are quietly rewriting the automation playbook in financial services. The latest research reveals a strategic insight that challenges conventional wisdom: 67% of credit unions prefer fintech partnerships for automation implementation—the highest adoption rate among all institution types.This isn't about being tech-forward for technology's sake. It's about credit unions recognizing something fundamental: the right automation partnerships can amplify their member-first mission rather than compromise it.

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Banking on Intelligence: Sean Desmond on Powering a New Era in Financial Services
Thought Leadership

Banking on Intelligence: Sean Desmond on Powering a New Era in Financial Services

nCino's CEO discusses industry optimism, AI transformation, and the path to automated banking workflowsIn this episode of Banking on Intelligence, nCino's Brandon Lokits sits down with Sean Desmond, CEO of nCino, to explore the current banking landscape and how financial institutions are embracing a new era of technology-driven transformation.

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Thought Leadership

Data-Driven AI: The Smart Path to Banking Automation 

You know AI is essential for staying competitive. But here's what we're seeing: too many institutions jump into automation without the visibility they need to make it count. In today's challenging environment—economic headwinds, evolving regulations, rising customer expectations—you need more than speed. You need precision. 

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Banking on Intelligence: Anthony Morris on Embracing AI and Technology Transformation in Banking
Thought Leadership

Banking on Intelligence: Anthony Morris on Embracing AI and Technology Transformation in Banking

Chief Industry Innovation Officer shares insights on navigating the data-AI bridge and building stronger customer relationships through technology

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Thought Leadership

Banking on Intelligence: David Pommerehn on Regulatory Challenges and the Future of Consumer Banking 

SVP, General Counsel from the Consumer Bankers Association discusses navigating regulatory uncertainty and building durable compliance frameworks 

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Thought Leadership

Banking on Intelligence: Ryan Storey on Navigating the Future of Community Banking 

Chief Risk Officer from Great Southern Bank shares insights on technology, customer relationships, and strategic partnerships 

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Company News

Powering a New Era: 5 Key Themes from nSight 2025

 nSight 2025 brought together the brightest minds in financial services for three transformative days of innovation, connection, and networking in Charlotte, NC. From the main stage to intimate breakout sessions to the Community Lounge, nCino leaders and customers shone a spotlight on the dynamic evolution of the industry and how nCino is powering a new era in financial services. Here are the five most powerful themes that emerged from this year's event:

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Press Releases

nCino Unveils Transformative AI-Powered Banking Solutions at nSight 2025

Key nCino Platform enhancements released to help banks, credit unions, and IMBs gain a competitive advantage through intelligence-driven automation.Company launches nCino Research Institute to deliver economic insights and actionable strategies for banking growth.

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On-Demand Webinars & Video

Transform Credit Risk Management with nCino Continuous Credit Monitoring

The financial services landscape is rapidly evolving, challenging institutions to keep pace with emerging risks, shifting client expectations, and growing data volumes.

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Thought Leadership

5 Challenges Facing Today’s Community Banks and Credit Unions—and How to Solve Them 

As community banks and credit unions navigate a constantly evolving financial landscape, a few challenges become clear. From delivering modern customer and member experiences to understanding the role of legacy systems in a digital world, it’s crucial that community banks and credit unions find solutions that best serve their borrowers. 

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Thought Leadership

5 Banking Predictions for 2025

The 2025 banking landscape is already evolving faster than ever, thanks to rapid technological advancements, shifting customer expectations, and uncertain economic conditions. To stay competitive, forward-thinking financial institutions must not only keep up, but also anticipate what's next.

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On-Demand Webinars & Video

3 Strategies to Grow Consumer Deposits in 2025

Like many businesses across the U.S., community and regional banks face challenges stemming from economic fluctuations, regulatory reforms, and shifting consumer preferences. To navigate these headwinds, they’re leveraging their unique strengths, such as personalized customer interactions and local market insights, and implementing innovative technologies like the nCino Consumer Banking Solution.

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Company News

Sustainable Progress and Community Impact: nCino’s FY24 ESG Report

nCino is proud to share our FY24 Environmental, Social, and Governance (ESG) report. This report shares our progress toward building a sustainable business and our dedication to responsible practices in line with our mission.

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Company Culture

The 2024 nCino Hackathon: Innovating with Efficiency and Collaboration

A hackathon is a collaborative coding event where individuals or teams join forces to create innovative solutions and solve real-world problems facing bankers. Participants brainstorm and build prototypes of their solutions within a short amount of time, typically ranging from one day to one week. At the end of the event, teams present their projects to the wider company.

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Thought Leadership

Credit Decisioning and Artificial Intelligence: Past, Present, Future

Artificial intelligence is revolutionizing many traditional financial services, including credit decisioning. The evolution from traditional statistical models to AI-driven approaches marks a transformative shift in the financial industry. With AI integration, financial institutions will experience a fundamental change in how they assess and manage risk, ushering in a new era of efficiency and innovation.

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Company Culture

One nCino Day: Celebrating Company Culture

In early June, nCino employees gathered for One nCino Day, a global event that embodies our vibrant culture and celebrates the unique individuals who help shape it.

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Company News

3 Key Takeaways from nSight 2024

nSight 2024, nCino’s annual conference, was held May 14 – 16 in Charlotte, NC.

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Thought Leadership

The Before and After of Commercial Account Opening with nCino

Opening a commercial bank account is a significant decision for any business. All businesses are unique entities with operational requirements, product needs, and shareholder arrangements, and the choice of a bank as a business partner is often a relationship-driven decision.

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Company Culture

nCino Makes an Impact on Its Community

In honor of Global Volunteer Month, employees in nCino’s Wilmington and Lehi offices took part in a series of impactful events, each contributing to the company’s mission of making a positive difference in the community. Employees rallied to volunteer in the community, thanks in part to one of our favorite perks—16 paid hours of volunteer time each year,to help support our favorite causes.

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Thought Leadership

5 Ways Artificial Intelligence is Unlocking New Value Streams for Financial Institutions

In the dynamic world of financial services, Artificial Intelligence (AI) stands at the forefront of a revolution, unlocking unprecedented value for financial institutions. This technology, characterized by its ability to learn and adapt, is not merely an addition to the toolkit of the financial sector; it's a game-changer. By harnessing AI, financial institutions (FIs) are enhancing decision-making processes, optimizing operational efficiencies, and delivering highly personalized customer experiences.

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Thought Leadership

3 Ways to Strengthen Relationships with Your Small Business Customers

Finding the right solution for small business banking can be a difficult process. Whether you’re an institution who serves small businesses or a small business owner yourself, you deserve the best possible experience. When it comes to delivering an outstanding experience, personalization is key. By tailoring services to meet the unique needs of each small business owner, financial institutions can foster strong and lasting relationships.

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Thought Leadership

Online or Digital: Navigating Account Opening Options

For commercial banking, there’s key differences between online and digital account opening.

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On-Demand Webinars & Video

The Power of nCino’s Data Community

Learn how joining the nCino Data Community can benefit your financial institution.

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Thought Leadership

How to Choose the Right Mortgage Origination System for Your Credit Union

Credit unions play a vital role in their communities by offering their members important financial services like loans and savings accounts. A key component of credit union operations is the lending technology members and employees use.

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Hackathon winners
Company Culture

nCino’s 2023 Hackathon: Pushing the Boundaries of Innovation

At nCino, two of our core values are “Be a Winner” and “Have Fun,” and our annual Hackathon is one way we live these values while fostering friendly competition and pushing the boundaries of innovation.A Hackathon is a social coding event where individuals or teams come together to collaborate on solving problems and creating innovative solutions to real problems facing bankers. Over the span of a short time frame, typically between a day and a week, participants use their skills and creativity to brainstorm ideas and build prototypes. At the end of the event, teams present their projects to the broader company, with focuses on themes such as coding, design, social impact, and artificial intelligence (AI).During nCino’s Hackathons, employees are able to showcase their abilities and build platforms, products, and tools for networking, learning, and driving innovation. These events also encourage teamwork, experimentation, and rapid problem solving to foster a competitive yet collaborate environment.

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Company News

How nCino’s Partner Ecosystem is Powering the Future of Financial Services

How nCino’s Partner Ecosystem is Powering the Future of Financial ServicesAs financial institutions (FIs) continue to adapt and evolve in an ever-changing world, the demand for pioneering, secure and streamlined technological solutions to help manage banking processes has grown. This is where nCino comes in. Our innovative cloud banking platform not only streamlines customer and employee interactions, it also drives increased efficiency transparency, profitability and regulatory compliance thanks in part to strategic collaborations with our System Integration (SI) Partners and our Technology (Tech) Partners.

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Press Releases

nCino and Zest AI Create Strategic Partnership to Bring More Efficiency to Financial Services Through AI-Automated Underwriting

Partnership seeks to harness the power of artificial intelligence (AI) to produce faster and more equitable lending decisions with better risk assessment for financial institutions of all sizes.

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Press Releases

nCino Kicks off Annual User Conference, nSight, Advancing Modernization in Financial Services

nCino’s annual user conference, nSight 2023, kicked off in Charlotte, NC today. The conference brings together over 1,700 professionals from the global financial services industry to discuss the latest trends, best practices and innovations in the industry.

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Company News

nCino Celebrates Major Milestone in Accessibility Journey

nCino is committed to making its software accessible to all users, including those with disabilities. This is essential because it ensures that everyone has equal access to financial services. nCino has achieved WCAG 2.1 AA Certification for accessibility with its Customer Portaland is committed to continuing to ensure nCino is accessible to users of all abilities.

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Managing-Risk
Thought Leadership

Managing Risk in a Dynamic Rate Environment

Rising interest rates can have a significant impact on financial institutions. In today’s rapidly changing rate environment, it is increasingly important for FIs to understand and take action to prevent significant risk to their institutions. Costs are rising everywhere. Whether you’re buying eggs for breakfast or gas for your weekly trip to visit family, everyone is feeling the shift in economy in some way or another.This environment can place stress on families, individuals and businesses, but it can also have a large impact financial institutions (FIs). Times like these are often characterized by a rise in interest rates, which are fundamental to the business of banking. Rapid changes in rates can affect an FI’s sources of revenue and lower the total value of its assets and liabilities. Without having risk management strategies in place, these changes can have significant impacts on an FI’s financial safety and soundness.While we can’t lower the cost of your breakfast, we can give you some tips on how to understand the interest rate increases and best prepare your institution to weather them.

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Press Releases

TUHF Partners with nCino to Improve Its Competitive Edge and to Scale Efficiently

South African commercial property specialty lender selects nCino’s cloud banking platform to grow business and improve access to finance for property entrepreneurs in affordable housing.

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Company Culture

Celebrating nCino's Employee Resource Groups: The Diaspora

nCino’s Employee Resource Groups (ERGs) are organic, employee-led groups with a focus on building community and belonging among employees and providing resources to the broader nCino community. These groups also focus on recruiting diverse talent, encouraging professional and leadership development, mentoring and community outreach. Each ERG includes executive sponsorship and a connection to the Diversity and Inclusion Council. In this series, we’re excited to offer a deeper dive into the members and goals of each ERG. This month, in celebration of Black History Month, we’re highlighting The Diaspora.

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Press Releases

nCino Expands nCino IQ Offerings Through Partnership with Rich Data Co.

Partnership with AI decisioning platform to provide deeper insight and more confident lending through a single platform.WILMINGTON, N.C., February 7, 2023 — nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking and digital transformation solutions for the global financial services industry, today announced a value-added reseller agreement with Rich Data Co (RDC), an industry leading artificial intelligence (AI) decisioning platform, to enhance the lending process for its customers. The combined value delivered by this partnership will equip financial institutions with deeper insights into their clients’ business and improve, streamline and further automate workflow and monitoring, creating significant value and efficiencies in small business and commercial lending.nCino will integrate RDC’s decisioning capabilities into the nCino Bank Operating System® to enhance nCino’s Commercial Banking and Small Business Banking solutions with ground-breaking AI and machine learning techniques. This will simplify the traditional credit technology landscape and empower transparent and explainable decision-making driving revenue and efficiency for nCino’s customers. The partnership with RDC will expand the use cases for nCino IQ (nIQ®), which leverages intelligence and machine learning to transform data into information and actionable insights, empowering financial institutions to focus on key-value add activities and make better business decisions.“The combination of AI, data and digital customer experience enables banks to more efficiently, accurately and holistically assess the health of a customer’s business, enabling lenders to have better visibility and control of their existing and new credit for the entire business lending portfolio,” said Gordon Campbell, Chief Product Officer at RDC.

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Company News

nSight 2023: Designed by You, Powered by nCino

For nSight 2023, we took your feedback and created a new experience that empowers you to build a conference agenda perfectly tailored to your needs, interests, and opportunities.

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Executive-Forum
Thought Leadership

3 Key Takeaways from nCino’s US Enterprise Executive Forum

A few weeks ago, nCino hosted the US Enterprise Executive Forum in Dallas, Texas, an intimate gathering of executives from some of our nCino’s key enterprise customers. The event featured compelling speakers, including Senior Analyst John McDonald from Autonomous Research, Tina Cartwright from U.S. Bank, and other key nCino leaders, who discussed strategies to help financial institutions drive shareholder value, how leveraging a Center of Excellence can improve adoption and ROI, the value of strong partnerships and the future of the nCino cloud banking platform. According to feedback from attendees, it was incredibly beneficial to hear where nCino is and where we’re going, especially in the current market.The day started with the opportunity to hear directly from Pierre Naudé, Chairman and CEO of nCino, who shared nCino’s overarching vision and how we continue to march forward and execute on behalf of our customers. Below are some key takeaways from the event, so you can benefit from them, too.

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Company News

nCino Deal Proposal: Building a Better Front Office Experience

When it comes to commercial banking, Relationship Managers (RMs) are the face of your financial institution. These employees are trusted advisors to your customers, and their role is essential when it comes to optimizing the customer relationship, both for the customer and the institution. While it takes time to nurture these types of valuable customer relationships, technology can deliver an experience that amplifies the relationship through speed and convenience.

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Thought Leadership

How a Single Platform Improves the Success of Your Digital Efforts

Forrester’s Vision: Measure Digital Success and Drive Profitable Growth report introduces Forrester’s digital measurement framework and shows financial institutions how to properly define the right metrics to track and improve the success of their digital efforts.

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Volatile-Market
Thought Leadership

Volatile Market? Invest in Your Financial Institution’s Digital Transformation

As economic conditions grow more volatile, financial institutions (FIs) are all wondering the same thing: how can we build resilience and maintain or grow a competitive position in these uncertain times?In many cases, this debate centers around where to reduce spending or which projects can be put on hold as efforts and priorities are reshaped. However, seeking savings by cutting or pausing digital transformation projects can do more harm than good.

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Press Releases

Absa Bank Limited Selects nCino to Optimize Its Relationship Banking Debt Management Business

JOHANNESBURG, South Africa – November 1, 2022 – nCino, Inc. (NASDAQ: NCNO), a pioneer incloud banking and digital transformation solutions for the global financial services industry, today announced that Absa Bank Limited (Absa), a leading African bank, has selected the nCino Bank Operating System®, to deliver a single platform solution to automate its debt case management and portfolio reporting processes in its Relationship Banking Business.As the bank accelerates its digitization programme, nCino will deliver this cloud-based platform and help Absa reduce complexity and eliminate high-touch processes, ultimately enhancing its employee and customer experience and improving efficiency.“The introduction of nCino will provide Absa with a single centralized workflow solution, which will streamline its internal processes,” said Kate Jane Johnsen, Regional Vice President at nCino. “I am eager to see the results of this partnership in action.”

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Company Culture

nCino's Commitment to Accessibility

At nCino, two of our six core values are “Do the Right Thing” and “Respect Each Other.” We don’t just apply these values to workplace culture—these same standards guide our software, too. Digital accessibility is a key component to our strategy to ensure that all persons are able to use and benefit from the nCino Bank Operating System.

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Small-Business
Thought Leadership

How to Enhance the Small Business Banking Experience with Automation and Augmentation

Small businesses are often dissatisfied with the level of personalized banking services offered by financial institutions. To address this, institutions must invest in technology and automation to create seamless and tailored experiences that prioritize customer needs, ultimately transforming relationships from transactional to advisory.

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On-The-Road
Company News

nCino on the Road: Winter 2022

nCino has attended nearly 40 conferences and events across the globe this year, giving us an incredible opportunity to share our industry expertise, engage with our partners and connect with our customers. These events also give us a chance to demonstrate the many benefits of the nCino Cloud Banking Platform and show how our cloud-based platform offers financial institutions the speed, flexibility, and customization to scale their business and meet their customers’ needs and expectations.

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Thought Leadership

3 Factors that Affect How You Serve Your Small Business Banking Clients

Small businesses are a significant part of the economy, driving job creation, but many financial institutions lack tailored support for them. Meeting the diverse needs of small businesses requires flexible and scalable technology, such as nCino's Small Business Banking Solution, which can enable personalized guidance and trusted service for both business owners and relationship managers.

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Press Releases

nCino Announces Executive Leadership Appointments

WILMINGTON, N.C., Aug. 03, 2022 (GLOBE NEWSWIRE) — nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking and digital transformation solutions for the global financial services industry, today announced several new appointments across its executive leadership team to further support the Company’s continued growth, scale and product innovation. The following changes across nCino’s executive leadership team are effective immediately:Matt Hansen has been named Chief Product Officer of nCino, overseeing the Company’s Product Development & Engineering organization globally. In 2011, Hansen founded SimpleNexus, an nCino company, and served as its Chief Executive Officer for more than 10 years. Under his leadership, Hansen executed an ambitious, long-term vision of developing mobile-first technology for the modern mortgage lender to streamline the path to homeownership and address key industry pain points while preserving lender flexibility and efficiency. In this new role, Hansen will leverage his deep expertise in SaaS development and mobile applications, and his passion for building transformative technology to accelerate the Company’s development of innovative, best-in-class, cloud-based software across all lines of business.Jaime Punishill has been named Chief Market Officer (CMO) of nCino, taking over for Jonathan Rowe, Ph.D., who is taking on a new strategic role with the Company after serving as its CMO since 2012.

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Thought Leadership

Fast and Frictionless: Deposit Account Opening with nCino and Plaid

Today’s consumers no longer compare banks solely with other banks. Instead, they’re weighing the convenience, speed, and personalization of their financial institution against the service they receive from companies such as Netflix, Uber, and Amazon. And in many cases, traditional banks limited by cumbersome manual processes simply can’t keep up.This is perhaps most apparent in the deposit account opening process, where asking a customer to enter sensitive financial information and then wait up to three days to verify micro-deposits can feel slow, frustrating and full of friction.

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Company News

On the Road with nCino: Fall 2022

This year, nCino plans to attend over 50 conferences and events. These events give us an incredible opportunity to share our industry expertise, engage with our partners and connect with our customers. They also give us a chance to demonstrate the many benefits of the nCino Cloud Banking Platform and show how our cloud-based platform offers financial institutions the speed, flexibility and customization to scale their business and meet their customers’ needs and expectations.In this quarterly series, we’ll be highlighting nCino’s upcoming attendance at some of the most influential networking and learning events in the financial services industry. Let us know if you’ll be attending any of the following events—our team looks forward to seeing you “On the Road!”

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Customer Stories

DocFox Automates Complex, High-Risk Business Member Onboarding for VSECU

Credit union chooses fintech to streamline account opening for complex commercial businesses

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Company News

nCino Hires Chief People Officer to Lead Company's Strategic People Functions

WILMINGTON, N.C. – June 27, 2022 – nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking and digital transformation solutions for the global financial services industry, today announced that Chris Ainsworth has joined the Company as its first Chief People Officer, serving as a member of the nCino Executive Leadership Team.“At nCino, one of our highest priorities and most valuable assets has and will continue to be our people,” said Pierre Naudé, Chairman and Chief Executive Officer of nCino. “Chris brings to nCino more than two decades of experience and a proven track record of leading high-performing human resources and talent teams in complex global financial organizations. I am confident his knowledge and perspective will enable us to continue attracting, hiring, developing and retaining the best people in the industry and around the globe.”

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Customer Stories

2022 nCino Financial Services Impact Award Winners Spotlight the Power of Speed and Innovation

At nSight 2022, held June 7-9 in Raleigh, North Carolina, nCino was proud to announce the winners of its second annual Financial Services Impact Awards.These awards recognize nCino customers of various asset sizes from across the globe for how their use of the nCino Cloud Banking Platform has positively impacted the financial services industry. A team of analysts at Celent, a leading research and advisory firm focused on technology for financial institutions globally, judged nearly 20 outstanding nominees.This year’s finalists included financial institutions from multiple countries, across a variety of asset sizes and multiple business lines including corporate and investment banking, commercial banking, retail banking, mortgage lending and agriculture lending. The three winners, celebrated at nSight during a special ceremony, are recognized for their game-changing achievements in client service, contributions to their communities and improvements to their employees’ experience across three categories: Innovation, Reputation and Speed.

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Press Releases

nCino Announces the Winners of Its Annual Customer Awards Program

Texas Farm Credit, Great Southern Bank and Natixis CIB named recipients of Financial Services Impact Awards at nSight 2022. Nominations judged by leading global research and advisory firm Celent.WILMINGTON, N.C., June 16, 2022 — nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking and digital transformation solutions for the global financial services industry, today announced the winners of the nCino Financial Services Impact Awards, the company’s second-annual customer awards program. This year’s nominations were judged by a team of analysts at Celent, a member of the Oliver Wyman Group and the leading research and advisory firm focused on technology for financial institutions globally.

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Small-Business
Thought Leadership

Celent Features nCino's Small Business Banking Solution in New Report

nCino’s Small Business Banking Solution was recently featured in Celent’s Solutionscape, a report compiled to provide guidance for banks and credit unions who are seeking a tech partner. One of the reasons nCino was featured is because our configurable and flexible Small Business Banking Solution enables financial institutions to leverage technology to overcome the challenges of serving small businesses and allows financial institutions to go to market more quickly.

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Customer Stories

CommerceWest Bank Automates Business Account Opening with DocFox

Community bank simplifies and streamlines account opening for business clients.

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Customer Stories

Oxygen Implements Automated, Compliant Business Account Opening with DocFox

Digital banking platform streamlines and simplifies onboarding for business customers.

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Customer Stories

How nCino Can Support M&A Activities

As financial institutions look to expand in the competitive and complex financial environment, we are seeing a surge in mergers and acquisitions.

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Thought Leadership

Cornerstone Advisors Report: Five Mistakes to Avoid in DAO

The imperative for digital account opening is high due to competitive pressures, but mistakes in implementation can hinder success. Financial institutions should avoid missteps such as underestimating integration complexity, neglecting marketing needs, failing to cross-sell across business lines, separating application processing from onboarding, and not continuously monitoring and improving the process. 

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