How Artificial Intelligence is Transforming Banking
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Transform Credit Risk Management with nCino Continuous Credit Monitoring

The financial services landscape is rapidly evolving, challenging institutions to keep pace with emerging risks, shifting client expectations, and growing data volumes.

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Tariffs
Thought Leadership

Navigating Tariff Uncertainty: How Financial Institutions Can Strengthen Portfolio Management in Changing Economic Times

In today's increasingly complex economic landscape, financial institutions face mounting pressure to adapt to policy changes that significantly impact their lending portfolios. The current administration's implementation of tariffs presents both immediate challenges and long-term considerations for lenders across the United States. With rising economic policy uncertainty weighing on business fixed investments, financial institutions must prepare for potential credit deterioration and adjust their risk management strategies accordingly.

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Press Releases

Credit Union 1 Selects nCino to Power True Omnichannel Experience for Members

CU1 to implement nCino across Commercial, Consumer & Indirect Lending to empower teams to serve members more quickly and efficiently.

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Customer Stories

The Power of Partnership: Kiwibank Enhances Sustainable Banking and Lending with nCino

Kiwibank is the largest New Zealand-owned bank, currently serving over one million customers. As a leader in the banking industry, Kiwibank is dedicated to being customers’ first choice for banking needs, evidenced in their 5.2% growth in main bank customers and 9.3% increase in total lending during fiscal year 2024. With over 8,000 new homes financed and 5,000 customers securing better home loan deals in FY 24, the bank is deeply committed to enhancing customer experience and outcomes.

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M&T
Press Releases

M&T Bank Expands Use of nCino with Adoption of Continuous Credit Monitoring Solution Powered by Rich Data Co’s Explainable AI Platform

nCino’s Continuous Credit Monitoring Solution will help assess credit risks and monitor loan performance 

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Thought Leadership

5 Ways Artificial Intelligence is Unlocking New Value Streams for Financial Institutions

In the dynamic world of financial services, Artificial Intelligence (AI) stands at the forefront of a revolution, unlocking unprecedented value for financial institutions. This technology, characterized by its ability to learn and adapt, is not merely an addition to the toolkit of the financial sector; it's a game-changer. By harnessing AI, financial institutions (FIs) are enhancing decision-making processes, optimizing operational efficiencies, and delivering highly personalized customer experiences.

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Citizens Bank
Press Releases

Citizens Bank Adopts Multiple nCino Solutions to Provide a Seamless Customer Experience Across Lines of Business

WILMINGTON, N.C., October 17, 2023 -- nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking for the global financial services industry, today announced that Citizens Bank has chosen the nCino Cloud Banking Platform to gain greater flexibility in its internal processes and enhance the services it provides to clients. The bank will implement multiple solutions from nCino including its Commercial Banking Solution, Portfolio Analytics Solution, and Mortgage Suite. This suite of products utilizes a simple sign-on feature to access either a mobile user-interface or a point-of-sale, creating a streamlined workflow with no need for repetitive data entry.

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Santander UK
Customer Stories

nCino Partner Santander UK Wins the Celent Model Bank Award for Commercial Lending

By leveraging nCino’s state-of-the-art technology to transform its services, Santander UK has been named the winner of the Celent Model Bank Award for Commercial Lending. The Bank’s initial implementation of the nCino Bank Operating System is just the start of its roadmap with nCino, and it plans to continue to grow the partnership in the future. We are thrilled to announce that Santander UK has been named the winner of the Celent Model Bank Award for Commercial Lending. This award comes after the bank underwent a digital transformation by utilizing the nCino Bank Operating System and other enabling tools. In partnership with nCino and other technology companies, the bank was able to replace 13 disparate systems and over 60 end-user computing systems with a cloud-based ecosystem. “The Model Bank Awards recognize how banks are using technology to change the face of banking," says Patricia Hine, CTP and Head of Corporate Banking at Celent. She says:

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Company News

nCino Celebrates Major Milestone in Accessibility Journey

nCino is committed to making its software accessible to all users, including those with disabilities. This is essential because it ensures that everyone has equal access to financial services. nCino has achieved WCAG 2.1 AA Certification for accessibility with its Customer Portaland is committed to continuing to ensure nCino is accessible to users of all abilities.

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Single-Platform
Thought Leadership

How a Single Platform Improves the Success of Your Digital Efforts

Forrester’s Vision: Measure Digital Success and Drive Profitable Growth report introduces Forrester’s digital measurement framework and shows financial institutions how to properly define the right metrics to track and improve the success of their digital efforts.

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Community-Banks
Thought Leadership

How nCino Helps Community Banks Deliver on Their Mission

Community banks are facing challenges from larger banks and changing consumer preferences. nCino can help them address these challenges by providing a digital platform that streamlines operations and improves customer service.By providing essential banking services in small towns and rural communities, community banks play a crucial role in the operation of the U.S. financial system and overall economy. While every community bank is different, they all have at least one thing in common: the need to streamline and standardize current processes, increase efficiency and find innovative ways to better serve their customers and communities.

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Customer Stories

DocFox Automates Complex, High-Risk Business Member Onboarding for VSECU

Credit union chooses fintech to streamline account opening for complex commercial businesses

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Press Releases

BOK Financial Transforms Commercial Offerings Through nCino Platform

BOK Financial, one of the top 25 banks in the U.S., has adopted the nCino Bank Operating System with nCino’s Commercial Banking Solution. Its successful transformation will be the start of exciting new value added to BOK’s processes and better experiences for its clients. Top 25 U.S-based bank adopts the nCino Bank Operating System to provide further value to its client base.

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Customer Stories

DocFox Streamlines Business Account Opening for InBank

Bank chooses fintech to simplify account opening for business clients with end-to-end automation

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Press Releases

nCino's Commercial Pricing and Profitability Adds Value to Huntingdon Valley Bank

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Customer Stories

CommerceWest Bank Automates Business Account Opening with DocFox

Community bank simplifies and streamlines account opening for business clients.

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Company News

3 Ways nCino’s Commercial Pricing & Profitability Can Transform Your Institution

Commercial loan pricing at financial institutions is traditionally a manual, complex exercise. Often, pricing and profitability calculations are trapped deep within Excel workbooks or other disconnected back-office systems, and using and maintaining these systems can be tedious, error prone and time consuming. While point solutions for strategic pricing can remove the complexity of an Excel based system, they don’t adequately integrate into the loan origination system. These disparate systems can impact all areas of the organization, from the relationship manager up to the executive level.That’s why we’re excited to share nCino’s Commercial Pricing & Profitability solution. This solution enables customers to price commercial loans on-platform, within the nCino commercial LOS, and to optimize loan pricing based on the unique policies and financial targets of each bank to maximize profitability.

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Customer Stories

Oxygen Implements Automated, Compliant Business Account Opening with DocFox

Digital banking platform streamlines and simplifies onboarding for business customers.

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Company News

Cambridge & Counties Bank Selects nCino to Enhance Client Service

Specialist lender Cambridge & Counties Bank has selected nCino, a pioneer in cloud banking and digital transformation solutions for the global financial services industry, to further transform the bank’s back-office lending infrastructure.The partnership will deliver an enhanced customer-centric market proposition as the bank looks to capitalise on the strong momentum and reputation it has in the UK real estate market.

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Press Releases

Armstrong Bank Selects nCino Platform Across Multiple Lines of Business

Community bank chooses nCino’s cloud-based, single platform to streamline lending, account opening, and client engagement.Armstrong Bank has chosen to deploy nCino's Bank Operating System to streamline its lending, account opening and client engagement processes. By adopting a single digital platform, the Bank aims to enhance customer service, improve efficiency and provide a seamless and personalized experience to its clients.

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Customer Stories

Why Vancity Chose nCino to Streamline Commercial Lending

Vancity is Canada’s largest community credit union and is a values-based financial cooperative serving the needs of more than half a million member-owners through 60 branches in metro Vancouver, the Fraser Valley, Victoria, Squamish and Alert Bay in British Columbia. Vancity offers a full range of financial products and services for individuals, businesses and non-profit organizations, including deposits, loans, investments, credit cards and foreign exchange.

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Customer Stories

How Cynergy Bank Became Digitally Enabled with nCino Mid-Pandemic

Michael Rennie, Chief Digital Officer at Cynergy Bank, knew it was time for the bank to undergo a digital transformation before the COVID-19 pandemic became an influence. He identified the need to replace outdated technology to accommodate changing customer expectations, increase efficiencies and accelerate growth within the competitive financial services industry. He also wanted a product that would allow the bank to pivot quickly when necessary and offer new products and services to its borrowers.

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Press Releases

Vancity Transforms Its Commercial Banking Operations

TORONTO, Dec. 01, 2020 (GLOBE NEWSWIRE) — nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking and digital transformation solutions for the global financial services industry, and Accenture (NYSE: ACN) have supported Vancity, Canada’s largest community credit union, in evolving its commercial lending business through the implementation of the nCino Cloud Banking Platform.With over CA$28.2 billion in assets and more than half a million members, Vancity sought an agile technology to grow its commercial lending business and replace a 15-year-old legacy system. The credit union selected the nCino Bank Operating System, an end-to-end cloud-based platform that manages the entire loan lifecycle — including origination, loan reviews, renewals and modifications — eliminating the need to combine various point solutions.

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Press Releases

Agricultural Credit Association Farm Credit West Goes Live on nCino

Farm Credit West has adopted nCino's Agriculture Lending solution, utilizing nCino's Bank Operating System to streamline their lending process and improve collaboration between staff members. With the help of nCino's platform, Farm Credit West aims to provide high-quality service to farmers and ranchers, benefiting from increased efficiency and transparency across departments. 

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Customer Stories

KeyBank's Unique nCino Journey

Amy Brady is the Chief Information Officer and Executive Vice President at KeyBank, one of the largest retail banking companies in the United States. She is responsible for leading Technology and Operations, a division that comprises more than 5,000 individuals.When Amy started her role with KeyBank in 2012, she brought a unique approach to problem-solving that impressed the rest of the C-suite. She recognized the need for a paradigm shift in the bank’s digital strategy that would transition the focus toward supporting business strategies that drive results through effective partnerships and an empowered, future-enabled workforce. This shift started KeyBank’s nCino journey, as they selected the nCino Cloud Banking Platform to fuel its digital transformation strategy in 2013.

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