Mortgage

The building society sector continues to demonstrate remarkable resilience and momentum, accounting for 72% of mortgage market growth between April and September 2024.

Japanese regional bank digitizing its mortgage lending process with nCino to increase employee efficiency and shorten loan cycle times

The mortgage industry has seen some significant changes in recent years with the introduction of digital technology solutions. Organizations are increasingly turning to technology for avenues of competitive advantage, leading many companies into a state of flux as they adjust their business model and digital mortgage strategies to create and maintain profitability with long-term success.

U.K. property lender to leverage nCino’s cloud-based platform across core services

Japanese regional bank selects nCino to create a customer-driven mortgage lending experience by streamlining processes and systems onto a single platform.

SMBC Trust Bank is known for its strength in foreign currency transactions, its business targeting wealthy individuals, and its services related to real estate transactions in the wholesale division.With SMBC Trust Bank’s growth in its mortgage business for high-net-worth individuals, paper-based operations reached their limits, and the digitization of business operations was necessary. Another major issue was improved convenience for foreign customers, who account for about half of the Bank’s loan amounts.

Santander International's COO discusses how the company is utilizing nCino's digital innovation to support and transform communities, with a focus on reinventing customer interactions and streamlining processes for mortgage products.

Maine’s largest bank chooses innovative technologies from cloud banking leader to modernize point-of-sale and support fully remote online notarization.

Consolidation of multiple systems to nCino’s cloud banking platform will provide advanced agility so UK specialist mortgage lender can continue to stay ahead of changing customer and market expectations.

In the current economic climate, mortgage and real estate professionals are facing significant challenges. Rising interest rates, low inventory and high loan production expenses are impacting the market, leading to a decrease in refinancing volume.Amid this increased competition, there’s a pressing need for lenders to build and maintain strong relationships with real estate agents to bolster their referral base. That’s why a referral strategy that helps you leverage existing relationships and build new ones is so crucial.

In our rapidly evolving mortgage industry, eClosings are becoming increasingly popular due to their ability to provide a seamless, efficient and cost-effective solution for lenders, settlement agents and borrowers. In nCino’s recent white paper, we dive deep into the concept of eClosings, their benefits and how to best select an eClose solution.Digital Transformation: How eClosing is Shaping the Mortgage IndustryThe days of lengthy, paper-based mortgage closings are giving way to the digital age. More and more, we’re seeing a shift towards digital closings, which are rightfully earning a reputation as the “gold standard” in the mortgage industry.Why are borrowers and lenders flocking towards this technology-driven solution? Their simplicity, efficiency and the capacity to meet evolving consumer demands are key benefits for lenders, while borrowers are particularly charmed by quicker closings and the convenience of a completely digital mortgage experience.Beyond their appeal to borrowers, eClose solutions yield remarkable benefits for lenders and settlement agents. From a cost perspective, significant savings per loan are realized when leveraging this digital space. The reduction of human error, improved loan quality and reduced processing/funding cycles make eClosings all the more lucrative for these stakeholders.

Company enhances its Mortgage Suite of home lending solutions with greater integration of technologies and teams.

Credit unions play a vital role in their communities by offering their members important financial services like loans and savings accounts. A key component of credit union operations is the lending technology members and employees use.

Credit unions represent a unique sector within the world of finance. They offer an exceptional service to their member base, backed by competitive loan offerings. In order to deal effectively with this unique operational model, credit unions' lending technology needs to align correctly.

nCino to provide WaterStone with a single, end-to-end solution for all lending activities
Wilmington, NC -- August 3, 2023 -- nCino, Inc (NASDAQ: NCNO), a pioneer in cloud banking for the global financial services industry, today announced that WaterStone Bank will be upgrading its technology stack and migrating its commercial, consumer, and residential lending activities to the nCino Cloud Banking Platform. WaterStone Bank, established in 1921 and headquartered in Wauwatosa, Wisconsin, offers a full suite of personal and business banking products and services. The Bank maintains a customer first approach by providing highly personalized services through enhanced digital channels and new product offerings. To enrich the lending experience for its clients even further, WaterStone recognized the benefits a single platform could deliver to help eliminate inefficient operations, improve compliance management, and integrate rich data and insights into key workflows.

API integration connects SimpleNexus, an nCino Company’s, mobile-first homeownership solution with MortgagebotLOS to simplify U.S. home lending.

nCino is excited to spotlight the depth and breadth of its local product team and partner ecosystem in Australia and New Zealand. nCino continues to advance the modernisation of financial institutions in Australia and New Zealand. With the help of a dedicated local team, nCino is using its industry knowledge and deep expertise gained from operations and customers around the globe to continually enhance the nCino Cloud Banking Platform and deliver the latest cloud technology to transform the financial services industry in APAC with innovation, reputation, and speed.

Applying for a mortgage can be a daunting experience. From collecting and organizing paperwork to completing lengthy application forms, the process can be time-consuming, stressful, and prone to errors. With the help of the right digital mortgage experience and a point-of-sale (POS) solution, however, the mortgage application process can be streamlined and simplified for the customer or member, real estate professional, loan officer, title and settlement partner.Keep reading to learn five reasons innovative financial institutions are choosing a digital mortgage solution with a built-in point-of-sale solution to modernize the home lending experience:Power lending experiences with a user-friendly interface.One of the biggest advantages of a digital mortgage experience combined with a point-of-sale solution is the user-friendly interface. With one login, each stage of the mortgage transaction is streamlined across all stages of the journey. The right solution simplifies application processes and provides customers with a simple, easy-to-navigate workflow that guides them through the application process step-by-step. It also empowers real estate agents and lenders to provide pre-approval letters at their office, or more conveniently through a mobile device. This ensures customers provide all the necessary information and reach key milestones, and it makes the application process less intimidating and more accessible. The right solution must also make the experience just as simple and seamless for customers that prefer to work directly with their loan officer. With a native mobile experience, customers can apply for a mortgage, receive approval, and close on their home, all from the convenience of a mobile device.

In this white paper, experts from nCino and PwC explore five common mistakes that firms make when attempting a digital transformation project, and offer best practices drawn from their experience in deploying hundreds of new platforms on behalf of clients across multiple geographic regions.With regulatory headwinds picking up, interest rates still rising and borrower expectations changing, the macroeconomic outlook for UK homebuyers and mortgage lenders alike is daunting.This is why many UK mortgage lenders are intent on disrupting the market by serving their clients throughout the entire homeownership journey, from applying for a loan to refinancing their home. To achieve this goal of capturing more of the home buying journey and growing direct lending market share, mortgage lenders will need to provide borrowers with seamless and efficient mortgage experiences. During a time when it is more important than ever to identify and act on operational efficiencies and areas for cost savings, lenders can no longer afford to ignore their legacy technologies and antiquated processes.

Mortgage and capital markets are becoming increasingly digital. For lenders, eVault and eNote technology, combined with eClosings, are key requirements for moving collateral through the digital mortgage ecosystem.

Altra Federal Credit Union (Altra) is a member-owned credit union with branch offices in Wisconsin, New Jersey, Minnesota, Tennessee, Texas and Colorado. Altra strives to provide consistent and up-to-date products, services and guidance to its members through a wide range of financial services.

Genesee Regional Bank was formed in 1996 to serve small business clients in the Rochester, Watertown and Central New York communities. When the community bank launched, it set out to meet the needs of their clients for today and tomorrow. From this original vision, the Bank has grown rapidly to become one of the leading mortgage lenders in the region, with more than$800 million in assets.

Massachusetts bank rounds out its adoption of SimpleNexus’ digital mortgage toolset with the implementation of Nexus Closing.

AmeriCU, a New York-based credit union, will implement SimpleNexus' Nexus Engagement™, Nexus Origination™ and Nexus Closing™ to modernize the member home buying experience. These solutions will provide members with a seamless, mobile-first experience and enable AmeriCU to streamline its workflows and improve operational efficiency.

Penrith Home Loans, a mortgage lender in the western United States, has implemented SimpleNexus' Nexus Engagement™, Nexus Origination™ and Nexus Closing™ to provide a single sign-on digital home buying environment from application to post-close. This will allow Penrith Home Loans to provide its customers with a more convenient and efficient home financing experience.

CrossCountry Mortgage has selected SimpleNexus’ CompenSafe to improve the administration and communication of its incentive compensation program. CompenSafe is a cloud-based platform that will help CrossCountry Mortgage to recruit and retain key employees, eliminate cumbersome administrative processes, mitigate risk, and protect its bottom line.

Nationwide mortgage lender implements Nexus Engagement, Nexus Origination and NexusClosing to support a mobile app-first home buying experience.

Iowa bank’s implementation of Nexus Engagement and Nexus Origination strengthens its relationships with customers and real estate agents.

Kings Mortgage Services, a California-based lender, has deepened its eight-year tech partnership with SimpleNexus by implementing Nexus Closing and Nexus Vision. These solutions will help Kings Mortgage streamline business operations and enhance its customer experience.

In September, the nCino UK Mortgage team ran a workshop with 40 delegates at the MoneyLive Building Societies event on the topic of digitising mortgage journeys and the solutions technology offers.

The COVID-19 pandemic highlighted previously unaddressed issues in the mortgage landscape and put pressure on lenders to quickly update their systems to meet the challenge.More recently, in response to interest rate uncertainty we’ve seen record amounts of mortgage products being removed from the market in the UK, more than during the pandemic. Digital transformation is no longer a ‘nice to have’, but a necessity to better respond to changes in demand and adapt to an evolving market. With many lenders now looking to, or having already started to, digitally transform their lending operations, it’s time to discuss the ways in which they can de-risk the re-platforming process.“The current climate proves once again why lenders need to ensure they have built in agility across core technology stacks to facilitate rapid responses to market changes,” said Will Stevns, Partner, Customer Led Transformation in Banking, PwC.

EMM Loans, a New Jersey-based lender, is preparing to launch a company-wide use of SimpleNexus' Nexus Origination, which will enhance its customer-focused mortgage experience and award-winning internal culture.

Approved Mortgage, a locally owned Indiana lender, has selected SimpleNexus' mobile-first homeownership platform to enhance its services to clients and real estate professionals while streamlining its internal processes. This will help Approved Mortgage to remain competitive in a growing market of young, tech-savvy consumers.

Angel Oak Home Loans, a national mortgage lender, has implemented SimpleNexus' Nexus Engagement and Nexus Origination solutions to provide a streamlined mortgage experience for a wide range of borrowers. SimpleNexus' mobile-first toolset will enhance customer experience and streamline loan origination for the lender.

RedZed, an Australian mortgage company, has completed its digital transformation by implementing nCino's Mortgage Solution, a robust end-to-end platform. With the help of nCino and their delivery partner PwC Australia, RedZed has automated and standardized its mortgage origination process, resulting in increased efficiency, improved loan volume, and a seamless and personalized experience for borrowers and lenders. 

Australian mortgage lender completes digital transformation with robust, end-to-end platform