
AI vs. Automation in Banking: Why Confusing These Two Technologies Costs Millions
AI and automation aren't the same—confusing them can cost your bank millions in mismatched technology investments.

AI and automation aren't the same—confusing them can cost your bank millions in mismatched technology investments.

Commercial clients bring tremendous value to financial institutions through larger loans, deposits, and richer treasury services. Capturing all of that data, however, is time-consuming and often inefficient.
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Community and regional banks face an impossible choice—speed up your onboarding to compete with big banks or maintain the personal relationships that define your competitive edge.
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Functional Business Analyst from Invest International shares insights on leveraging technology for development finance across emerging markets
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This analysis is based on Celent's Global Commercial Banking Onboarding Survey 2025, surveying 409 banking professionals across North America, EMEA, and Asia-Pacific, representing financial institutions ranging from $10 billion to $500 billion+ in assets.
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You’ve read the case studies. You’ve attended the webinars. You’ve heard the promises. Yet, despite recognizing automation's transformative potential, you remain stuck in extended evaluation cycles, unable to move from pilot programs to meaningful implementation.
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Credit unions are quietly rewriting the automation playbook in financial services. The latest research reveals a strategic insight that challenges conventional wisdom: 67% of credit unions prefer fintech partnerships for automation implementation—the highest adoption rate among all institution types.This isn't about being tech-forward for technology's sake. It's about credit unions recognizing something fundamental: the right automation partnerships can amplify their member-first mission rather than compromise it.
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nCino's CEO discusses industry optimism, AI transformation, and the path to automated banking workflowsIn this episode of Banking on Intelligence, nCino's Brandon Lokits sits down with Sean Desmond, CEO of nCino, to explore the current banking landscape and how financial institutions are embracing a new era of technology-driven transformation.
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Community and regional banks have built something remarkable: the ability to be a true financial partner across the entire lifecycle of your market's success stories. You're there when the entrepreneur opens their first small business account. You finance the equipment when they're ready to scale. You provide the working capital that gets them through growth spurts. You manage the wealth when success comes, and you're structuring the complex credit facilities when they become the major employer in town. This full-spectrum capability—delivered with personal attention at every stage—is your superpower.
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You know AI is essential for staying competitive. But here's what we're seeing: too many institutions jump into automation without the visibility they need to make it count. In today's challenging environment—economic headwinds, evolving regulations, rising customer expectations—you need more than speed. You need precision.
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More than half of banking customers are ready to switch banks due to poor digital experiences. That's not just a warning sign—it's a call for change.
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Chief Industry Innovation Officer shares insights on navigating the data-AI bridge and building stronger customer relationships through technology
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Chief Risk Officer from Great Southern Bank shares insights on technology, customer relationships, and strategic partnerships
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nSight 2025 brought together the brightest minds in financial services for three transformative days of innovation, connection, and networking in Charlotte, NC. From the main stage to intimate breakout sessions to the Community Lounge, nCino leaders and customers shone a spotlight on the dynamic evolution of the industry and how nCino is powering a new era in financial services. Here are the five most powerful themes that emerged from this year's event:
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nCino’s Continuous Credit Monitoring Solution will help assess credit risks and monitor loan performance
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