Thought Leadership
With market forces already in motion, 2026's real differentiator will be the technology trends financial institutions choose to act on—and how fast they move.
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Small businesses are a significant part of the economy, driving job creation, but many financial institutions lack tailored support for them. Meeting the diverse needs of small businesses requires flexible and scalable technology, such as nCino's Small Business Banking Solution, which can enable personalized guidance and trusted service for both business owners and relationship managers.
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Emprise Bank serves 20 communities with 33 branch and commercial offices across the state of Kansas. The Bank prides itself on having an innovative culture driven by technology and a mission to provide the best experience for their customers.As the Bank grew over the past decade, its legacy loan operating systems couldn’t keep up. As a result, they were no longer able to offer their customers the experience, speed and service they needed and deserved.
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We're excited to launch our new Substack blog, where technical experts share what we’re building, learning, and solving in cloud banking technology.
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As consumer expectations for simpler, more convenient, and personalized financial services increase, Financial Institutions (FIs) must find new, innovative strategies to create user-friendly digital experiences. Here are four ways nCino’s Deposit Account Opening Solution can level up your FI’s deposit account opening experience:1. Elevate Your Identity Decisioning and Funding ProcessesAre your FI’s identity decisioning and funding processes cumbersome? Do they result in significant abandoned applications? Do your employees lack compliance controls and transparency? If you answered “yes” to any of these questions, we’ve got good news for you.
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At nCino, our leaders must not only possess the skills and experience to propel us forward, they must also characterize our values and help shape our culture, which remains one of our most precious assets. In this series, we’re excited to introduce some key leaders within our company and share their thoughts about how nCino is transforming the industry. Today, we’re kicking things off with Ben Miller, CEO of SimpleNexus, an nCino company.A co-founder of SimpleNexus, Ben has played a critical role in scaling SimpleNexus into the leading digital homeownership software company in the U.S. Like nCino, SimpleNexus is passionate about culture, has been recognized as one of the world’s Best Workplaces for Innovators, and is a four-time Inc. 5000 company.Ben’s vision, strong leadership, passion for innovation and unwavering commitment to customer success have helped SimpleNexus transform the mortgage industry, and we’re proud to have him and all of SimpleNexus as part of the nCino family.
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Today’s consumers no longer compare banks solely with other banks. Instead, they’re weighing the convenience, speed, and personalization of their financial institution against the service they receive from companies such as Netflix, Uber, and Amazon. And in many cases, traditional banks limited by cumbersome manual processes simply can’t keep up.This is perhaps most apparent in the deposit account opening process, where asking a customer to enter sensitive financial information and then wait up to three days to verify micro-deposits can feel slow, frustrating and full of friction.
Read MoreCredit union chooses fintech to streamline account opening for complex commercial businesses
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At nSight 2022, held June 7-9 in Raleigh, North Carolina, nCino was proud to announce the winners of its second annual Financial Services Impact Awards.These awards recognize nCino customers of various asset sizes from across the globe for how their use of the nCino Cloud Banking Platform has positively impacted the financial services industry. A team of analysts at Celent, a leading research and advisory firm focused on technology for financial institutions globally, judged nearly 20 outstanding nominees.This year’s finalists included financial institutions from multiple countries, across a variety of asset sizes and multiple business lines including corporate and investment banking, commercial banking, retail banking, mortgage lending and agriculture lending. The three winners, celebrated at nSight during a special ceremony, are recognized for their game-changing achievements in client service, contributions to their communities and improvements to their employees’ experience across three categories: Innovation, Reputation and Speed.
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Consumers now expect quick and convenient digital services, but a Deloitte survey shows that a personal connection through human interaction remains crucial in retail banking. nCino has partnered with Glia to enhance digital customer service, allowing financial institutions to meet customers' preferred communication points, resulting in increased Net Promoter Score (NPS), sales, and reduced abandonment rates, thereby offering a consistent and meaningful experience across all channels.
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