
4 Steps to Implementing Commercial Banking Technology While Keeping a Human Touch
It is possible to implement technology in your bank while maintaining the human touch. Commercial bankers know their business is different to retail.
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Thought Leadership
With market forces already in motion, 2026's real differentiator will be the technology trends financial institutions choose to act on—and how fast they move.
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It is possible to implement technology in your bank while maintaining the human touch. Commercial bankers know their business is different to retail.
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In our rapidly evolving mortgage industry, eClosings are becoming increasingly popular due to their ability to provide a seamless, efficient and cost-effective solution for lenders, settlement agents and borrowers. In nCino’s recent white paper, we dive deep into the concept of eClosings, their benefits and how to best select an eClose solution.Digital Transformation: How eClosing is Shaping the Mortgage IndustryThe days of lengthy, paper-based mortgage closings are giving way to the digital age. More and more, we’re seeing a shift towards digital closings, which are rightfully earning a reputation as the “gold standard” in the mortgage industry.Why are borrowers and lenders flocking towards this technology-driven solution? Their simplicity, efficiency and the capacity to meet evolving consumer demands are key benefits for lenders, while borrowers are particularly charmed by quicker closings and the convenience of a completely digital mortgage experience.Beyond their appeal to borrowers, eClose solutions yield remarkable benefits for lenders and settlement agents. From a cost perspective, significant savings per loan are realized when leveraging this digital space. The reduction of human error, improved loan quality and reduced processing/funding cycles make eClosings all the more lucrative for these stakeholders.
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We're excited to launch our new Substack blog, where technical experts share what we’re building, learning, and solving in cloud banking technology.
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nCino’s Employee Resource Groups (ERGs) are organic, employee-led groups with a focus on building community and belonging among employees and providing resources to the broader nCino community. These groups also focus on recruiting diverse talent, encouraging professional and leadership development, mentoring and community outreach. Each ERG includes executive sponsorship and a connection to the Diversity and Inclusion Council.In this series, we’re excited to offer a deeper dive into the members and goals of each ERG. This month, in celebration of Latinx and Hispanic Heritage Month, we’re highlighting Mi Gente our newest ERG for Latinx, Hispanic and Basque employees and their allies.
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Home lenders of all sizes across Australia and New Zealand are facing significant headwinds from many directions. But times of great disruption and complexity can unearth new opportunities for challengers to take the lead. The big question is: how can they achieve this?
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The introduction of Apple’s transformative product in 2007 was a moment that changed the future. Like the now iconic iPhone, the launch of generative AI tools like ChatGPT and Google Bard have captured the public’s imagination, launching an explosion of applications and experiments across nearly every industry, from business and commerce, to art and government.For many of these use cases, the “how” behind the AI model isn’t particularly relevant. If you ask ChatGPT to compose a wedding invitation in the form of a Shakespearean sonnet, you don’t necessarily need to understand how AI can instantly conjure the right rhyme scheme.A wedding invitation is one thing; a financial institution’s credit lending decision is quite another. When it comes to such high stakes decisions, understanding the inner workings of the model is vitally important—even required. For those use cases, explainable AI is the solution.
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Credit unions play a vital role in their communities by offering their members important financial services like loans and savings accounts. A key component of credit union operations is the lending technology members and employees use.
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At nCino, two of our core values are “Be a Winner” and “Have Fun,” and our annual Hackathon is one way we live these values while fostering friendly competition and pushing the boundaries of innovation.A Hackathon is a social coding event where individuals or teams come together to collaborate on solving problems and creating innovative solutions to real problems facing bankers. Over the span of a short time frame, typically between a day and a week, participants use their skills and creativity to brainstorm ideas and build prototypes. At the end of the event, teams present their projects to the broader company, with focuses on themes such as coding, design, social impact, and artificial intelligence (AI).During nCino’s Hackathons, employees are able to showcase their abilities and build platforms, products, and tools for networking, learning, and driving innovation. These events also encourage teamwork, experimentation, and rapid problem solving to foster a competitive yet collaborate environment.
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Credit unions represent a unique sector within the world of finance. They offer an exceptional service to their member base, backed by competitive loan offerings. In order to deal effectively with this unique operational model, credit unions' lending technology needs to align correctly.
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