AI and automation aren't the same—confusing them can cost your bank millions in mismatched technology investments.

In boardrooms across the financial services industry, leaders are asking the same question: What happens when artificial intelligence stops following instructions and starts making decisions? 

An Interview with Satyajeet Roy, CEO, Habib Bank AG Zurich United Kingdom (HBZ UK)

The banking industry has a speed problem—but not the one you think.

Every vendor demo now features "AI-powered" automation, but your exception queues haven't shrunk.

We recently partnered with Celent to identify common challenges in commercial banking onboarding. The numbers reveal a stark reality: the average commercial onboarding process takes 49 days, with document collection causing 79% of abandonment cases and 31% of operations remaining manual.

Commercial clients bring tremendous value to financial institutions through larger loans, deposits, and richer treasury services. Capturing all of that data, however, is time-consuming and often inefficient.

Community and regional banks face an impossible choice—speed up your onboarding to compete with big banks or maintain the personal relationships that define your competitive edge.