Business lending remains a critical growth driver for banks, yet many struggle to scale effectively. What's holding them back?

Chief Industry Innovation Officer shares insights on navigating the data-AI bridge and building stronger customer relationships through technology

SVP, General Counsel from the Consumer Bankers Association discusses navigating regulatory uncertainty and building durable compliance frameworks 

Bendigo Bank, one of Australia's most trusted financial institutions, has successfully completed one of the fastest digital banking transformations in the Asia-Pacific region of this magnitude, consolidating two separate business divisions and over 30 different forms and systems into a single, unified platform in just 13 months. 

Summerland Bank, a customer-owned bank serving regional Australia, successfully transformed its lending operations through a strategic partnership with nCino.

Chief Risk Officer from Great Southern Bank shares insights on technology, customer relationships, and strategic partnerships 

Based in Pittsburgh, Pennsylvania, Holland Mortgage Advisors (HMA) is licensed in more than 25 states, partnering with local and national lenders to offer clients exceptional services at competitive rates. A 100% referral-based company, HMA works with industry professionals such as realtors, attorneys, insurance agents, and financial planners. 

The mortgage industry is evolving at a rapid pace. Borrowers demand faster, more seamless digital-first experiences, and lenders face mounting pressure to adapt. With loan abandonment rates exceeding 75% at critical process stages, the stakes have never been higher.

The banking industry stands at a critical inflection point. As we advance through 2025, artificial intelligence has evolved from experimental technology to a strategic imperative reshaping how financial institutions operate, serve customers, and manage risk.