Customer Story
How Recognise Bank Streamlined SME Banking Processes with nCino
December 15, 2021

Recognise Bank, one of the UK’s newest SME banks, sought a digital end-to-end loan origination system that would allow them to maintain face-to-face contact and relationship management between small businesses and their financial services providers, while delivering best-in-class digital banking capabilities. 

In this customer story, discover how Recognise successfully implemented nCino to honor traditional SME banking values, while also increasing efficiency and scalability across a single, digital, cloud-based platform.  

“[Our bank] needed a platform that would allow it to retain the traditional values of banking whilst delivering seamless, and fast customer interactions. Our challenge was to synthesise best-of-breed technology with traditional banking values and accessibility.”  

– Jason Oakley, CEO of Recognise Bank 

Since implementing nCino’s Commercial Banking Solution, Recognise has achieved: 

  • Faster time to cash 
  • Improved customer experience 
  • Enhanced operational efficiency 
  • Better regulatory compliance 
  • Rapid speed to market 
  • Better employee engagement 

“We were looking for the best in the market, which is why nCino came out on top during our procurement process. nCino is a leader in what they do.” 

-Mo Fadaei, Head of Technology, Change & Transformation at Recognise Bank 

To learn more about Recognise Bank and their journey implementing nCino’s Bank Operating System, download the full case study now 

  • EMEA
  • Small Business Banking