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Intelligent Automation, Built Into the nCino Platform 

Community-Banks
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Automation isn't just nice to have anymore—it's essential. Financial institutions are under pressure to serve clients faster, manage risk more effectively, and reduce operational costs. Yet too often, the path to value gets slowed by fragmented tools, endless integrations, and complex compliance reviews. 

Now more than ever, you need automation that works from day one. That's why more than 2,700 institutions trust the nCino Platform, where intelligent automation is built directly into the solutions you already use for lending, deposits, and treasury operations. 

Breaking Free from Integration Complexity  

When you add separate automation tools to existing systems, every connection becomes a potential failure point. Updates break workflows. APIs change without warning. Security reviews multiply exponentially. Your teams spend more time maintaining connections than realizing value from the technology itself. 

That's why we've embedded automation directly into the platform that banks and credit unions across the world already rely on. No integration points to manage. No breaking changes to worry about. Just automation that works from day one. 

Purpose-Built Intelligence for Financial Services 

Generic automation tools can read documents, but that doesn’t mean they understand banking context. Our embedded AI grasps the nuances of financial services operations because it was created specifically for them. 

Take commercial loan spreading, for example. Our intelligent features don’t just extract numbers—they understand covenant calculations specific to your credit policies, identify related-party transactions that need additional review, and detect trending patterns that indicate emerging risks. 

Our Locate and File feature streamlines document handling by understanding your internal policies, providing one central location to upload and route all documents, while giving users the power to confirm accuracy before processing. 

How We Accelerate Your Implementation Timeline 

Traditional automation projects often stretch into years of planning, integration, and testing—time you don't have in today's competitive landscape. Because our intelligent capabilities are already built into the nCino Platform, institutions can typically go live in weeks, not quarters, without sacrificing quality or compliance standards. 

Based on our proven methodology, executive-sponsored AI initiatives typically deploy through a structured three-phase approach: 

Phase 1: Foundation Building  

We establish the organizational framework and strategic direction you need for successful AI deployment. This includes establishing governance structure and stakeholder alignment, defining your AI strategy using industry standards, and preparing comprehensive documentation packages. 

Phase 2: Accelerated Implementation  

We focus on technical configuration and validation to ensure the solution meets your specific requirements. This involves completing technical setup and governance reviews, configuring your production environment, and conducting proof-of-concept testing. 

Phase 3: Production Deployment  

We transition the solution to live operations with full user adoption and ongoing success measurement. This includes deploying to pilot users with comprehensive training, activating monitoring and feedback systems, and completing business handover with success tracking. 

Our structured approach ensures successful deployment because automation capabilities are already part of the platform—leveraging proven workflows tested across thousands of customers globally. 

Enterprise-Grade Security That Regulators Trust 

Security isn't just a feature—it's the foundation that makes everything else possible. While some vendors treat compliance as an afterthought, we've built our platform to exceed financial services standards, with comprehensive data protection and controls you can trust. 

Data Protection You Can Count On: 

  • Models hosted on our infrastructure through Amazon Bedrock. 

  • Your customer data never leaves your trusted environment. 

  • No data sharing with LLM providers or model training. 

  • Retention periods aligned with regulatory compliance standards. 

Built-in Controls That Work: 

  • Constitutional AI techniques reduce harmful or biased outputs. 

  • Human-in-the-loop design maintains oversight. 

  • Source citations are provided for validation. 

  • SOC 1, SOC 2, and ISO attestations extend to our platform. 

Measurable Value Your Board Will Notice 

Financial institutions using our platform report significant improvements in operational efficiency. With embedded automation capabilities, they're achieving impressive results like a 92% reduction in loan servicing costs, a 70% decrease in loan approval time, and a 75% reduction in time to spread financials

Beyond measurable performance gains, you'll avoid unnecessary overhead by eliminating integration development between separate systems, maintaining a unified platform instead of multiple tools, providing unified training on one interface, and removing the need for data reconciliation between platforms. 

Risk-Based Governance That Makes Sense 

Not every automated process carries the same risk, yet many institutions apply blanket governance policies that slow innovation without improving outcomes. Our three-tier framework accelerates low-risk improvements while maintaining appropriate oversight for critical decisions—getting you to value faster without compromising control. 

  • Tier 1 – Low Risk (Streamlined Review): Internal process automation receives basic documentation and standard security review with a 1-2 day approval timeframe. 

  • Tier 2 – Medium Risk (Standard Review): Customer service chatbots with human oversight get full risk assessment and regular monitoring with a 3-5 day approval timeframe. 

  • Tier 3 – High Risk (Comprehensive Review): Automated credit decisions require board-level approval and continuous monitoring with a 7-14 day approval timeframe. 

Your Next Step Forward 

You already understand that automation is essential for remaining competitive. Now it’s time to see how the nCino Platform’s built-in intelligence can accelerate your timeline while reducing complexity.

 Schedule a demo or contact us to discuss how our platform can enhance your institution's operations while maintaining the trust and security your customers expect.