Customer Onboarding

Thought Leadership

How Leading Banks Are Turning Commercial Onboarding into Their Next Revenue Driver

Commercial clients bring tremendous value to financial institutions through larger loans, deposits, and richer treasury services. Capturing all of that data, however, is time-consuming and often inefficient.

Thought Leadership

How nCino Preserves Personal Touch in Automated Banking

Community and regional banks face an impossible choice—speed up your onboarding to compete with big banks or maintain the personal relationships that define your competitive edge.

Thought Leadership

How nCino Helps Leading Banks Turn Their $15.9M Problem into Profit

Leading banks spend millions every year on commercial onboarding—until they discover how to transform this cost into accelerated revenue.

Thought Leadership

Battling the Big Banks: How AI Levels the Deposit Playing Field for Community Banks

This analysis is based on Celent's Global Commercial Banking Onboarding Survey 2025, surveying 409 banking professionals across North America, EMEA, and Asia-Pacific, representing financial institutions ranging from $10 billion to $500 billion+ in assets.

Thought Leadership

How to Offer Efficient Account Opening for Complex Entities

Over the last decade, vendors have solved the problem of consumer account opening. Many solutions allow your company to open a consumer account in minutes. The Identity and Verification (ID&V) tools for individuals that power these consumer account opening tools are mature enough that they're now being commoditized. On the other hand, opening accounts for businesses and other complex entities like trusts, not-for-profits, MSBs, or foreign individuals, still requires manual processes and lengthy account opening times.

Customer Stories

Idaho Central Credit Union Finds Growth in the Business Banking Space with nCino

Idaho Central Credit Union (ICCU) has a growing, wide-spread customer base with diverse needs. That’s just one reason the ICCU has partnered with nCino across multiple lines of business—and why they knew nCino would be able to help them transform their business lending processes.

Why Explainable AI is the Future of Lending photo

Thought Leadership

Cornerstone Advisors Report: Five Mistakes to Avoid in DAO

The imperative for digital account opening is high due to competitive pressures, but mistakes in implementation can hinder success. Financial institutions should avoid missteps such as underestimating integration complexity, neglecting marketing needs, failing to cross-sell across business lines, separating application processing from onboarding, and not continuously monitoring and improving the process.