AI and automation aren't the same—confusing them can cost your bank millions in mismatched technology investments.
Community banks and credit unions play a huge role in the communities they serve. Unlike their larger counterparts, these institutions provide loans in the neighborhoods where their customers live and work, positively impacting local businesses and communities.
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North Carolina-based community bank implements nCino solutions to meet demands for accessible capital and serve customers more efficiently.
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Canadian credit union to automate workflows and consolidate and optimize its tech stack with the nCino Cloud Banking Platform.
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Honor, MI and Wilmington, N.C. -- October 10, 2023 -- nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking for the global financial services industry, today announced that Honor Bank, a full-service community bank in Northern Michigan, is live on the nCino Cloud Banking Platform. The Bank implemented nCino's Commercial Banking Solution in just six months. Honor Bank's dedication to its customers is at the forefront of this initiative, and the Bank is committed to leveraging the most advanced tools and technologies to deliver superior, efficient banking solutions. Honor Bank recognized an opportunity to modernize its technology stack and utilize a more modern solution that would connect the institution through a unified and customer-centric single platform. By adhering to nCino’s Gold Standards, a best practice guide for implementations, the Bank was able to go live on nCino’s Commercial Banking Solution on an accelerated timeline. With nCino, Honor Bank is streamlining operations and enhancing the customer experience while strengthening its competitive edge regionally.
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nCino enhances efficiency to support growth ambitions while helping ensure data security at the Tokyo-based financial institution.
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Recent enhancements to nCino’s Small Business Banking Solution allows banks and credit unions to easily adopt and comply with Section 1071 of the Dodd-Frank Wall Street Reform Consumer Protection Act as part of the end-to-end lending process.
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nCino to provide WaterStone with a single, end-to-end solution for all lending activities
Wilmington, NC -- August 3, 2023 -- nCino, Inc (NASDAQ: NCNO), a pioneer in cloud banking for the global financial services industry, today announced that WaterStone Bank will be upgrading its technology stack and migrating its commercial, consumer, and residential lending activities to the nCino Cloud Banking Platform. WaterStone Bank, established in 1921 and headquartered in Wauwatosa, Wisconsin, offers a full suite of personal and business banking products and services. The Bank maintains a customer first approach by providing highly personalized services through enhanced digital channels and new product offerings. To enrich the lending experience for its clients even further, WaterStone recognized the benefits a single platform could deliver to help eliminate inefficient operations, improve compliance management, and integrate rich data and insights into key workflows.
Recently, nCino brought together several of our European Corporate and Investment Banking (CIB) clients to discuss industry trends. During the session, we highlighted how our solution supports CIB lenders in delivering personalised experiences from acquisition through to balance sheet and fostering stronger client relationships.Navigating Economic Volatility with Legacy TechnologyThe current economic environment, driven by interest rate and other inflationary pressures, is impacting profitability and risk management in CIB lending unlike anything we’ve seen in the last decade. Alongside economic pressures, compliance with evolving regulations remains a top concern and shows no signs of slowing down. Policy changes increasingly need to be enacted in real time – something legacy technology is not equipped to do. These systems, characterised by disparate data and manual processes, are hindering banks' ability to adapt quickly to a changing market, capture and report on data, and gain actionable insights from their portfolio.
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Midwest community bank moves to single platform to help ensure customer experience is at the forefront of every interaction.
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In recent years, German banks have been facing several challenges, including changing customer demands, regulatory changes, and changing socio-economic trends. As a result, the German banking sector is undergoing a period of rapid transformation, and banks are having to adapt in order to remain competitive and profitable in the future.The banks that are best equipped to emerge and succeed in an uncertain future are those who are embracing an innovation mind set and embedding flexibility and a positive attitude toward change into their organizational fabric. One bank leading the way is Hamburg Commercial Bank (HCOB).With representation across Germany’s metropolitan regions and in select markets in Europe, HCOB is a Hamburg-based commercial bank and specialty financier, serving commercial clients and financing projects in the real estate and shipping sector, as well as in the renewable energy and infrastructure industry.
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Idaho Central Credit Union (ICCU) has a growing, wide-spread customer base with diverse needs. That’s just one reason the ICCU has partnered with nCino across multiple lines of business—and why they knew nCino would be able to help them transform their business lending processes.
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Forrester’s Vision: Measure Digital Success and Drive Profitable Growth report introduces Forrester’s digital measurement framework and shows financial institutions how to properly define the right metrics to track and improve the success of their digital efforts.
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New Zealand’s leading business bank selects nCino cloud-based platform to exceed customers’ growing expectations.
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Arrow Financial Corporation’s goal is to meet customers wherever they want to be met. In order to make this possible, the Bank has implemented multiple nCino solutions, offering digitalexperiences to their customers while maintaining the strong human-to-human relationships that are vital to the Arrow culture.
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As economic conditions grow more volatile, financial institutions (FIs) are all wondering the same thing: how can we build resilience and maintain or grow a competitive position in these uncertain times?In many cases, this debate centers around where to reduce spending or which projects can be put on hold as efforts and priorities are reshaped. However, seeking savings by cutting or pausing digital transformation projects can do more harm than good.
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PeoplesBank is a community bank focused on building strong customer relationships and delivering excellent customer service. Learn how Amy Doll, who has been with the Bank through multiple nCino implementations, is helping PeoplesBank to serve its small business customers well with additional rollouts of nCino’s Small Business Banking Solution.
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The COVID-19 pandemic highlighted previously unaddressed issues in the mortgage landscape and put pressure on lenders to quickly update their systems to meet the challenge.More recently, in response to interest rate uncertainty we’ve seen record amounts of mortgage products being removed from the market in the UK, more than during the pandemic. Digital transformation is no longer a ‘nice to have’, but a necessity to better respond to changes in demand and adapt to an evolving market. With many lenders now looking to, or having already started to, digitally transform their lending operations, it’s time to discuss the ways in which they can de-risk the re-platforming process.“The current climate proves once again why lenders need to ensure they have built in agility across core technology stacks to facilitate rapid responses to market changes,” said Will Stevns, Partner, Customer Led Transformation in Banking, PwC.
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Emprise Bank serves 20 communities with 33 branch and commercial offices across the state of Kansas. The Bank prides itself on having an innovative culture driven by technology and a mission to provide the best experience for their customers.As the Bank grew over the past decade, its legacy loan operating systems couldn’t keep up. As a result, they were no longer able to offer their customers the experience, speed and service they needed and deserved.
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Top three New Zealand institution by asset size is live on nCino following implementation journey during pandemic.
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Natixis CIB is partnering with nCino to streamline and automate several legacy processes. With solutions like Automated Spreading, nCino IQ (nIQ) and the Corporate Banking Solution, Natixis CIB will strengthen competitiveness and provide enhanced services to its clients.
Read MoreBank Independent, a fast-growing community bank, adopted nCino’s Bank Operating System to improve efficiency, communication, and visibility. Learn more about the Bank’s accomplishments with nCino.
Read MoreTORONTO – January 12, 2022 – nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking and digital transformation solutions for the global financial services industry, today announced that CIBC, one of Canada’s Big Six banks, has selected the nCino Bank Operating System® to provide CIBC’s Business Banking team with a modern, scalable and flexible platform to enhance the experience for its Canadian business clients.Leveraging nCino’s solution, CIBC will be able to improve both the client and employee experience by streamlining complex processes through digitizing and automating the client journey, allowing for a faster, more efficient and more transparent experience for business owners."Financial institutions are being challenged to redesign and tailor an experience that best fits their client base. We believe the nCino platform will enable CIBC to better meet the needs of their business banking clients, while also providing a modern technology experience for their employees,” said Pierre Naudé, CEO at nCino. “We are thrilled to be working with CIBC and look forward to modernizing the banking experience for Canadian business owners.”
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Recognise Bank, one of the UK’s newest SME banks, sought a digital end-to-end loan origination system that would allow them to maintain face-to-face contact and relationship management between small businesses and their financial services providers, while delivering best-in-class digital banking capabilities. In this customer story, discover how Recognise successfully implemented nCino to honor traditional SME banking values, while also increasing efficiency and scalability across a single, digital, cloud-based platform.
Read MoreNew Australian SME Lender completes accelerated delivery of nCino’s cloud-based platform MELBOURNE, Australia and WILMINGTON, N.C., Sept. 07, 2021 (GLOBE NEWSWIRE) — nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking and digital transformation solutions for the global financial services industry, today announced that TruePillars, a specialist SME lending company headquartered in Melbourne, Australia, is live on the nCino Bank Operating System®. TruePillars selected KPMG Australia as their delivery partner, who in conjunction with the nCino team in Australia, were able to transform the TruePillars’ lending process rapidly and get their users live on the nCino platform in only 12 weeks.
“As a start-up in the Australian financial services ecosystem, we knew we needed partners who could get us up and running quickly, who were flexible and who understood our business,” said John Baini, Co-Founder and CEO of TruePillars. “nCino and KPMG exceeded our expectations at every turn, from kick-off to go-live. ”
Before embarking on their digital transformation journey, WaFd Bank was a lean operation, providing few services but executing them well.
Read MoreBefore implementing nCino, Platinum Bank, a community bank based in the Midwest, was using paper-based processes that required manual tasks. Like many of their competitors, the Bank was looking for a cloud-based solution that would help it gain efficiency, increase transparency and offer its employees and clients a seamless digital experience.Platinum Bank went live on the nCino platform in just under six months, partnering with nCino on an accelerated delivery for incredibly fast implementation, despite additional challenges caused by the COVID-19 pandemic. With new efficiencies and automations to transform commercial lending, the Bank is now able to spend more time in business development and serving existing clients, all while delivering faster credit decisions. Powered by nCino, Platinum Bank can also grow its business loan portfolio more effectively and competitively by identifying bottlenecks in its sales processes.
Read MoreAs financial institutions look to expand in the competitive and complex financial environment, we are seeing a surge in mergers and acquisitions.
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