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Banking on Intelligence: Anthony Morris on Embracing AI and Technology Transformation in Banking
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Banking on Intelligence: Anthony Morris on Embracing AI and Technology Transformation in Banking

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Customer Stories

How Busey Bank Leveraged nCino to Transform Processes

Busey Bank, a highly adaptive institution consistently named by American Banker as one of the best banks to work for, is paving the way for growth and innovation through its use of the nCinoBank Operating System. Busey Bank implemented nCino across its Commercial line of business and later extended its use of the nCino platform into the Treasury Management Sales & Onboarding Solution.In this snapshot, discover how Busy Bank leveraged nCino to transition from manual, email-heavy processes to a single, streamlined, digital cloud-based platform, which also allows the institution to more easily scale via mergers and acquisitions.

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How WaFd Bank Reimagined Efficiency and Revenue with nCino

Before embarking on their digital transformation journey, WaFd Bank was a lean operation, providing few services but executing them well.

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Deploying nCino’s Accelerated Delivery Model at Platinum Bank

Before implementing nCino, Platinum Bank, a community bank based in the Midwest, was using paper-based processes that required manual tasks. Like many of their competitors, the Bank was looking for a cloud-based solution that would help it gain efficiency, increase transparency and offer its employees and clients a seamless digital experience.Platinum Bank went live on the nCino platform in just under six months, partnering with nCino on an accelerated delivery for incredibly fast implementation, despite additional challenges caused by the COVID-19 pandemic. With new efficiencies and automations to transform commercial lending, the Bank is now able to spend more time in business development and serving existing clients, all while delivering faster credit decisions. Powered by nCino, Platinum Bank can also grow its business loan portfolio more effectively and competitively by identifying bottlenecks in its sales processes.

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Why Vancity Chose nCino to Streamline Commercial Lending

Vancity is Canada’s largest community credit union and is a values-based financial cooperative serving the needs of more than half a million member-owners through 60 branches in metro Vancouver, the Fraser Valley, Victoria, Squamish and Alert Bay in British Columbia. Vancity offers a full range of financial products and services for individuals, businesses and non-profit organizations, including deposits, loans, investments, credit cards and foreign exchange.

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How nCino Can Support M&A Activities

As financial institutions look to expand in the competitive and complex financial environment, we are seeing a surge in mergers and acquisitions.

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How Cynergy Bank Became Digitally Enabled with nCino Mid-Pandemic

Michael Rennie, Chief Digital Officer at Cynergy Bank, knew it was time for the bank to undergo a digital transformation before the COVID-19 pandemic became an influence. He identified the need to replace outdated technology to accommodate changing customer expectations, increase efficiencies and accelerate growth within the competitive financial services industry. He also wanted a product that would allow the bank to pivot quickly when necessary and offer new products and services to its borrowers.

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How nCino Helped American AgCredit Grow by 37%

American AgCredit is a proud member of the U.S. Farm Credit System, both founded in 1916. Today, the cooperative serves a diverse clientele of farmers, ranchers and rural customers across its network of 32 branches. American AgCredit offers loans, lines of credit, leasing and crop insurance products and serves capital market customers in all 50 states.Between 2015 and 2019, American AgCredit’s loan portfolio grew from $6.5 billion to $11 billion, reflecting a significant increase in transaction volume. The team at American AgCredit quickly realized that their current loan origination system was struggling to keep up with the volume. Dustin DeBusk, Head of Credit Management, said that the bank’s original loan origination system made entering information a challenge and did not integrate well with the bank’s other platforms.

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How Yorkshire Building Society Delivers a Modern Customer Experience with nCino

Yorkshire Building Society (YBS) is one of the largest building societies in the UK and is headquartered in Bradford, England. Since 1864, YBS has focused on fostering relationships with its loyal customers through the concept of TCF – Treating Customer Fairly. For YBS, TCF means providing customers with transparency before, during and after the point of sale and ensuring that their products and services deliver what they promise.

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Why Great Southern Bank Chose nCino

Great Southern Bank chose nCino's Bank Operating System to automate and streamline its loan process and has been live on the platform for three years. The single system has made the commercial loan process more seamless and efficient for both employees and customers.

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