Before embarking on their digital transformation journey, WaFd Bank was a lean operation, providing few services but executing them well.

Before implementing nCino, Platinum Bank, a community bank based in the Midwest, was using paper-based processes that required manual tasks. Like many of their competitors, the Bank was looking for a cloud-based solution that would help it gain efficiency, increase transparency and offer its employees and clients a seamless digital experience.Platinum Bank went live on the nCino platform in just under six months, partnering with nCino on an accelerated delivery for incredibly fast implementation, despite additional challenges caused by the COVID-19 pandemic. With new efficiencies and automations to transform commercial lending, the Bank is now able to spend more time in business development and serving existing clients, all while delivering faster credit decisions. Powered by nCino, Platinum Bank can also grow its business loan portfolio more effectively and competitively by identifying bottlenecks in its sales processes.

Vancity is Canada’s largest community credit union and is a values-based financial cooperative serving the needs of more than half a million member-owners through 60 branches in metro Vancouver, the Fraser Valley, Victoria, Squamish and Alert Bay in British Columbia. Vancity offers a full range of financial products and services for individuals, businesses and non-profit organizations, including deposits, loans, investments, credit cards and foreign exchange.

There is a new acronym that has become the center of global conversation around ways to quantify corporate impact. That acronym is ESG, which stands for Environmental, Social, and Governance, and it refers to a set of standards for company operations that investors use to screen potential investments.

Financial institutions are facing the challenge of balancing the increasing demands for faster, digital banking with the rising wave of financial regulations, including compliance requirements like CECL and fair lending laws. The key to achieving this balance lies in adopting a seamless digital experience, leveraging data with emerging technologies and maintaining strategic and proactive operations through a flexible platform, as demonstrated by the importance of quick compliance during the COVID-19 pandemic. As consumers increasingly desire faster banking, more convenient access to their accounts and quicker decisions on their loan requests, financial institutions are hamstrung by a rising wave of financial regulations.

As financial institutions look to expand in the competitive and complex financial environment, we are seeing a surge in mergers and acquisitions.

When Adam Bonanno joined Bryn Mawr Trust (BMT) in early 2019, the institution had already identified nCino as a key partner to enable its digital transformation journey. Adam was a seasoned leader with previous experience in financial institutions where he held Chief Data and Chief Technology Officer positions. His deep knowledge of software engineering and IT also allowed him to bring valuable insight as BMT geared up to implement the nCino Platform

The modern American banking industry has continued to evolve since the Civil War more than a century and a half ago. A survey of history reveals four periods in which the evolutionary forces in banking accelerated, each marking the start of a new era, starting with the Civil War, followed by the Great Depression, the twin energy and inflationary crises, and most recently, the COVID-19 pandemic.

Michael Rennie, Chief Digital Officer at Cynergy Bank, knew it was time for the bank to undergo a digital transformation before the COVID-19 pandemic became an influence. He identified the need to replace outdated technology to accommodate changing customer expectations, increase efficiencies and accelerate growth within the competitive financial services industry. He also wanted a product that would allow the bank to pivot quickly when necessary and offer new products and services to its borrowers.