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Banking on Intelligence: Anthony Morris on Embracing AI and Technology Transformation in Banking
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Banking on Intelligence: Anthony Morris on Embracing AI and Technology Transformation in Banking

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Embedded finance is positioned to become the number one distribution channel for financial services within the next 10-20 years, which means the time to start preparing for the revolution is now.Today’s customers want seamless, digitally-enabled buying and lending experiences. Embedded finance has emerged as a convenient solution to meet these needs. With its buy-now-pay-later (BNPL) method of financing that eliminates the customer’s trip to the bank, embedded finance has quickly grown in popularity as a way for customers to finance items at the time of purchase.

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nCino’s Small Business Banking Solution was recently featured in Celent’s Solutionscape, a report compiled to provide guidance for banks and credit unions who are seeking a tech partner. One of the reasons nCino was featured is because our configurable and flexible Small Business Banking Solution enables financial institutions to leverage technology to overcome the challenges of serving small businesses and allows financial institutions to go to market more quickly.

Small-Business

nCino's employee-led volunteer organization, nVolve, embodies the company's values of "Do the Right Thing" and "Make Someone's Day" by sponsoring and supporting projects in various cities, including Wilmington, Salt Lake City, London, Sydney and Toronto. Through initiatives such as paid volunteer days, donation matching and partnerships with non-profits, nCino empowers its employees to make a positive impact in their communities and live out the company's values.

Habitat for Humanity volunteers

nCino’s Employee Resource Groups (ERGs) are organic, employee-led groups with a focus on building community and belonging among employees and providing resources to the broader nCino community. These groups also focus on recruiting diverse talent, encouraging professional and leadership development, mentoring and community outreach. Each ERG includes executive sponsorship and a connection to the Diversity and Inclusion Council. In this series, we’re excited to offer a deeper dive into the members and goals of each ERG. This month, in celebration of National Women’s History Month, we’re highlighting Women nTech.

Women nTech Group Photo

Data and analytics have been buzzwords for years in the financial services industry, but only recently have banks started using data analytics to meaningfully drive revenue and improve the customer experience. Today, banks on the leading edge are using advanced analytics to inform and prioritize among marketing campaigns, and then automate those campaigns so that dozens, if not hundreds, can be run simultaneously by financial institutions of any size.Growing revenue in a responsible way has always been a challenge for banks, but it’s not the growing part that’s hard. A bank can grow revenue by simply easing underwriting standards and boosting loan volumes. But this increases credit risk, leading to higher charge-offs in the future. Thus, this is not an ideal growth strategy for long-term success. The challenge is to grow revenue responsibly, ideally in a way that doesn’t require regular infusions of capital.

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The COVID-19 pandemic became a catalyst for the digital transformation of financial institutions worldwide, making technologies such as the cloud and artificial intelligence (AI) essential components for business and success.

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