User Spotlights

Every nCino user has a story. User spotlights feature questions and answers with decision makers from nCino customer institutions.

Air Academy Federal Credit Union Spotlight

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Air Academy Federal Credit Union Spotlight

This spotlight highlights Paulette Zetterberg, Director of Enterprise Risk Management at The Air Academy FCU. Paulette shares how the nCino Portfolio Analytics Solution has streamlined and improved the Credit Union’s risk assessment process.

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Spotlight cover image for Arrow Financial.

Arrow Spotlight

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Arrow Spotlight

This spotlight highlights Marc Yrsha, EVP and Director of Relationship Banking at Arrow Financial Corporation. Marc shares how the community bank swiftly implemented nCino’s DAO solution to expand into new markets and expand their relationship banking philosophy.

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Bank Independent Spotlight

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Bank Independent Spotlight

Selena Suggs, VP of Project Management at Bank Independent highlights her experience as the Bank implemented two separate nCino solutions and a large enhancement project to empower digital processes and efficiencies for its lending team.

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Bryn Mawr Trust Spotlight

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Bryn Mawr Trust Spotlight

This spotlight highlights Adam Bonanno, Executive Vice President and Chief Technology Officer at Bryn Mawr Trust (BMT). Adam outlines how change management and goal setting paved the way for BMT to successfully transform its digital account opening and consumer lending processes with nCino’s Bank Operating System®.

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Centrale Kredietverlening (CKV) Spotlight

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Centrale Kredietverlening (CKV) Spotlight

€ 932 MIllion

This spotlight highlights Emmanuel Lambert, Digital Transformation Officer at CKV. Emmanuel shares CKV’s digital transformation journey and how replacing 25-year legacy systems with nCino’s platform has allowed CKV to digitise its processes.

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First Federal Savings Bank Spotlight

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First Federal Savings Bank Spotlight

$429 million

This spotlight highlights Kashona Dotson, nCino Administrator at First Federal Savings Bank, who shares how she helps FFSB to improve efficiency and save money by self-configuring nCino platform features.

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Great Southern Bank Spotlight

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Great Southern Bank Spotlight

$4.8 billion

This spotlight highlights Ryan Storey, Director of Loan Operations at Great Southern Bank, who gives advice on implementing the nCino Bank Operating System and why it’s important to celebrate milestones along the digital transformation journey.

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Huntingdon Valley Bank Spotlight

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Huntingdon Valley Bank Spotlight

In this Spotlight, Hugh Connelly, EVP and Chief Lending Officer at Huntingdon Valley Bank highlights the Bank’s use of nCino’s Commercial Pricing & Profitability to gain data-driven insights for relationship and loan profitability analysis.

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Spotlight - Texas Farm Credit Website Tile

Jolene Curtis, COO Spotlight

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Jolene Curtis, COO Spotlight

This spotlight highlights Texas Farm Credit COO, Jolene Curtis. Jolene reveals how nCino’s end-to-end digital platform has significantly improved the employee and customer experience while reducing loan processing time.

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Judo Bank Spotlight

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Judo Bank Spotlight

This spotlight highlights Tim Alexander, a Co-Founder and Chief Product Officer at Judo Bank in Melbourne, Australia. Tim shares why nCino was the right choice for the challenger bank and advises on remote implementation.

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KeyBank Spotlight

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KeyBank Spotlight

$139 billion

This spotlight highlights Amy Brady, Chief Information Officer and Executive Vice President at KeyBank, who shares advice on how the Bank is leveraging its partnership with nCino to enable a diverse future-ready workforce.

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Kitsap Credit Union Spotlight

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Kitsap Credit Union Spotlight

This spotlight highlights Tony Bulerri, VP of Business Lending at Kitsap Credit Union. Tony shares how the reporting and analysis capabilities of nCino’s Portfolio Analytics Solution are being leveraged across every department of the Credit Union.

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Mark Miller, CEO Spotlight

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Mark Miller, CEO Spotlight

This spotlight highlights Mark Miller, President and CEO at Texas Farm Credit. Mark shares the importance of executive level buy-in and change management when implementing the nCino Bank Operating System®.

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Spotlight cover image for the PeoplesBank customer spotlight feature.

PeoplesBank Spotlight

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PeoplesBank Spotlight

This spotlight highlights Amy Doll, SVP and Chief Commercial Banking & Lending Officer at PeoplesBank, who shares how the community bank transformed its small business lending processes and achieved real results with nCino.

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Saint Louis Bank Spotlight

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Saint Louis Bank Spotlight

$437 million

This spotlight highlights Travis Liebig, Chief Executive Officer at Saint Louis Bank, who shares his thoughts on how a community bank can leverage technology to enhance personal connection with customers.

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Sunrise Credit Union Spotlight

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Sunrise Credit Union Spotlight

This Spotlight highlights Kelly Scott, Vice President of Information Technology at Sunrise Credit Union. Kelly shares how Sunrise is leveraging the nCino Bank Operating System® to empower its digital transformation and better serve its membership.

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Vancity Spotlight

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Vancity Spotlight

This spotlight highlights Luc Hilderman, Business Lead and Product Owner at Vancity in Vancouver, Canada. Luc shares insight into the credit union’s choice to replace its legacy system with the cloud-based nCino Bank Operating System®.

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Westfield Bank Spotlight

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Westfield Bank Spotlight

This Spotlight highlights Matt Berthold, Executive Vice President and Chief Operating Officer at Westfield Bank. Matt shares how nCino enabled the Bank to reduce its loan decision times and provide an enhanced customer experience through newfound digital efficiencies.

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