About Texas Farm Credit
Texas Farm Credit is a customer-owned agricultural lending cooperative headquartered in Robstown, TX with a mission to support rural communities and agriculture with reliable, consistent credit and financial services.
Challenge
Texas Farm Credit sought a digital and scalable end-to-end loan operating system to improve its speed to market, eliminate paper files, increase efficiency and provide a better customer and employee experience.
nCino Solution
In early 2020, Texas Farm Credit went live on nCino's Commercial Solution along with the Customer Portal and Online Application Features. With newfound efficiencies and capabilities, the cooperative saw phenomenal results.
Results
Powered by nCino, the Cooperative reduced the number of systems used in loan originations from nine to just one, shortened employee onboarding time to one to two weeks and improved the customer experience.
"When we looked at what nCino could do for our Cooperative from an efficiency and onboarding standpoint, it became an easy decision to partner with nCino."
Mark Miller, CEO and President, Texas Farm Credit

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