About the Bank
As Australia's first fully licensed, purpose-built challenger bank dedicated to lending to small and medium-sized businesses (SMEs), Judo Bank brought back old-style, traditional relationship banking—banking as it used to be, banking as it should be, supported with the latest, legacy free technology environment.
Challenge
Judo Bank searched for a platform solution that could replace their CRM and loan origination systems while also providing a single digital engagement experience for its customers and employees.
nCino Solution
nCino provides a single digital engagement experience for Judo Bank's customers and employees. Our solutions create an agile, scalable, single end-to-end platform to help bring back the craft of relationship banking in a digital world.
Results
Since going live with the nCino Bank Operating System, Judo Bank doubled the number of customers they serve due to the platform's speed, flexibility and ease-of-use. They were also able to leverage nCino's digital platform experience to put person-to-person relationships back into banking.
"At Judo Bank, our relationship bankers are passionate about our SME customers and spending quality time with them to deeply understand their business. However, their time is finite. Therefore, the systems that support them need to take administration off their plate, support communications and generate fast decisions for customers. We're really excited about the way nCino's cutting-edge technology facilitates this approach – enhancing the way we continue to listen, support and provide finance to more of Australia's SME businesses."
Lisa Frazier, Chief Operating Officer, Judo Bank
View Spotlight