About Franklin Synergy
Headquartered in Franklin, TN with an asset size of $2.6 billion. Franklin Synergy Bank opened in 2007 and became an nCino customer in 2013.
Challenge
FSB leadership understood that to remain competitive and customer focused, its commercial lending practices would need to be overhauled.
nCino Solution
nCino allowed FSB to gain a cost-effective, scalable platform that could accommodate bank growth while increasing efficiency.
Results
40% loan growth without adding people; 16% efficiency gain; 102% asset growth; Paperless loan process
"nCino has increased productivity and efficiency and made the process more transparent since there are many sets of eyes that can see exactly where the loan is and ask why it's sitting in certain stages for certain periods of time."
Tommy Adair, Loan Operations Manager & nCino Administrator