Customer Case Studies
Explore an nCino customer's digital transformation journey in our case studies.
Texas Farm Credit Case Study
Explore how the cloud-based nCino Bank Operating System® enabled Texas Farm Credit to reduce the number of systems used in loan originations from nine to just one, and how this change impacted both the customer and employee experience.
American AgCredit
Discover how the cloud-based nCino Bank Operating System® enabled American AgCredit to achieve 37% growth year over year in new business while increasing same day “conditional yes” approvals in its Retail Channel.
MountainCrest Credit Union
With nCino's Portfolio Analytics Solution, MountainCrest Credit Union experienced reduced portfolio risk, stronger portfolio growth, and was able to generated reports faster with cleaner, more detailed data, enabling better regulatory exams.
KeyBank
$139 billion
KeyBank sought an end-to-end digital platform to solve its commercial lending and business banking challenges. In nCino, it found a system that combines a wealth of best-of-breed features, gained a true partner based on trust, and realized immediate results.
KeyBank sought an end-to-end digital platform to solve its commercial lending and business banking challenges. In nCino, it found a system that combines a wealth of best-of-breed features, gained a true partner based on trust, and realized immediate results.
Navy Federal Credit Union
$91 billion
With the nCino Bank Operating System live in Navy Federal’s business services department, contact center and branches, the Credit Union is already experiencing improvements in speed, including a 75% reduction in onboarding time; efficiency; member service; and growth.
With the nCino Bank Operating System live in Navy Federal’s business services department, contact center and branches, the Credit Union is already experiencing improvements in speed, including a 75% reduction in onboarding time; efficiency; member service; and growth.
ConnectOne Bank
$6 billion
Since going live with the nCino Bank Operating System, ConnectOne Bank has already seen several major improvements in workflow, client experience and operational efficiency.
Since going live with the nCino Bank Operating System, ConnectOne Bank has already seen several major improvements in workflow, client experience and operational efficiency.
North State Bank
$875 million
The nCino Bank Operating System brought greater efficiency and more growth opportunities to North State Bank through an end-to-end solution that has automated and streamlined its lending practices.
The nCino Bank Operating System brought greater efficiency and more growth opportunities to North State Bank through an end-to-end solution that has automated and streamlined its lending practices.
Oxford Bank
$417 million
Since implementing the nCino Bank Operating System, Oxford Bank has experienced significant cost savings and workflow improvements, created a better customer experience, and has also seen increases in loan origination and net income growth.
Since implementing the nCino Bank Operating System, Oxford Bank has experienced significant cost savings and workflow improvements, created a better customer experience, and has also seen increases in loan origination and net income growth.
Wright-Patt Credit Union
$4.4 billion
Wright-Patt selected the nCino Bank Operating System and leveraged an integration with eSignLive™ to harness new efficiencies and streamline the lending experience for its members. The credit union saw an immediate impact on business, growing its commercial loan portfolio 156% year-over-year.
Wright-Patt selected the nCino Bank Operating System and leveraged an integration with eSignLive™ to harness new efficiencies and streamline the lending experience for its members. The credit union saw an immediate impact on business, growing its commercial loan portfolio 156% year-over-year.
Gulf Coast Bank & Trust
$1.6 billion
Gulf Coast Bank & Trust utilizes the nCino Bank Operating System to improve time to close, reporting capabilities, and to instill accountability and transparency into the loan approval process.
Gulf Coast Bank & Trust utilizes the nCino Bank Operating System to improve time to close, reporting capabilities, and to instill accountability and transparency into the loan approval process.
SunTrust Bank
$205 billion
The unification of the Salesforce and nCino platform has enabled a more efficient, transparent process for SunTrust teammates while ultimately allowing them to deliver a faster experience for clients.
The unification of the Salesforce and nCino platform has enabled a more efficient, transparent process for SunTrust teammates while ultimately allowing them to deliver a faster experience for clients.
Bank of the West
$82.6 billion
nCino provided Bank of the West the tool it needed to meet changing customer expectations and increasing regulatory demands.
nCino provided Bank of the West the tool it needed to meet changing customer expectations and increasing regulatory demands.
Corning Credit Union
$1.3 billion
nCino gave Corning Credit Union a robust system with built-in reporting functionality, and the ability to utilize a single platform for storing loan documents and member data.
nCino gave Corning Credit Union a robust system with built-in reporting functionality, and the ability to utilize a single platform for storing loan documents and member data.
Live Oak Bank
$1.3 billion
nCino's Bank Operating System makes each employee more effective and helps to exceed the expectations of every customer.
nCino's Bank Operating System makes each employee more effective and helps to exceed the expectations of every customer.
Lone Star National Bank
$2.1 billion
Technology has allowed Lone Star National Bank to put the bank at its customer's fingertips.
Technology has allowed Lone Star National Bank to put the bank at its customer's fingertips.
United Federal Credit Union
$2 billion
nCino connects all employees to its membership and brings together siloed business channels under a single system.
nCino connects all employees to its membership and brings together siloed business channels under a single system.
Franklin Synergy Bank
$2.6 billion
nCino helped combine traditional community banking values with an innovative delivery system to grow the loan portfolio.
nCino helped combine traditional community banking values with an innovative delivery system to grow the loan portfolio.
SAFE Credit Union
$2.4 billion
nCino improves efficiencies with business lending and enhances the member experience.
nCino improves efficiencies with business lending and enhances the member experience.
Northwest Federal Credit Union
$3.1 billion
Northwest Federal Credit Union embraces the importance of business lending for its membership and to the community it serves.
Northwest Federal Credit Union embraces the importance of business lending for its membership and to the community it serves.
United Community Bank
$9.8 billion
nCino provided UCB with the means to increase SBA loan activity, increase efficiency and decrease risk through a single system.
nCino provided UCB with the means to increase SBA loan activity, increase efficiency and decrease risk through a single system.
Farmers State Bank
$350 million
nCino gave Farmers a cloud based solution that will become the platform for managing bank operations across all channels.
nCino gave Farmers a cloud based solution that will become the platform for managing bank operations across all channels.
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