Customer Case Studies

Explore an nCino customer's digital transformation journey in our case studies.
American AgCredit Case Study
American AgCredit
American AgCredit
Discover how the cloud-based nCino Bank Operating System® enabled American AgCredit to achieve 37% growth year over year in new business while increasing same day “conditional yes” approvals in its Retail Channel.
Bank of the West
Bank of the West
$82.6 billion

nCino provided Bank of the West the tool it needed to meet changing customer expectations and increasing regulatory demands.
ConnectOne Bank
ConnectOne Bank
$6 billion

Since going live with the nCino Bank Operating System, ConnectOne Bank has already seen several major improvements in workflow, client experience and operational efficiency.
Corning Credit Union
Corning Credit Union
$1.3 billion

nCino gave Corning Credit Union a robust system with built-in reporting functionality, and the ability to utilize a single platform for storing loan documents and member data.
Farmers State Bank
Farmers State Bank
$350 million

nCino gave Farmers a cloud based solution that will become the platform for managing bank operations across all channels.
Franklin Synergy Bank
Franklin Synergy Bank
$2.6 billion

nCino helped combine traditional community banking values with an innovative delivery system to grow the loan portfolio.
Gulf Coast Bank & Trust
Gulf Coast Bank & Trust
$1.6 billion

Gulf Coast Bank & Trust utilizes the nCino Bank Operating System to improve time to close, reporting capabilities, and to instill accountability and transparency into the loan approval process.
KeyBank
KeyBank
$139 billion

KeyBank sought an end-to-end digital platform to solve its commercial lending and business banking challenges. In nCino, it found a system that combines a wealth of best-of-breed features, gained a true partner based on trust, and realized immediate results.
Live Oak Bank
Live Oak Bank
$1.3 billion

nCino's Bank Operating System makes each employee more effective and helps to exceed the expectations of every customer.
Lone Star National Bank
Lone Star National Bank
$2.1 billion

Technology has allowed Lone Star National Bank to put the bank at its customer's fingertips.
MountainCrest Credit Union
MountainCrest Credit Union
With nCino's Portfolio Analytics Solution, MountainCrest Credit Union experienced reduced portfolio risk, stronger portfolio growth, and was able to generated reports faster with cleaner, more detailed data, enabling better regulatory exams.
Navy Federal Credit Union
Navy Federal Credit Union
$91 billion

With the nCino Bank Operating System live in Navy Federal’s business services department, contact center and branches, the Credit Union is already experiencing improvements in speed, including a 75% reduction in onboarding time; efficiency; member service; and growth.
North State Bank
North State Bank
$875 million

The nCino Bank Operating System brought greater efficiency and more growth opportunities to North State Bank through an end-to-end solution that has automated and streamlined its lending practices.
Northwest Federal Credit Union
Northwest Federal Credit Union
$3.1 billion

Northwest Federal Credit Union embraces the importance of business lending for its membership and to the community it serves.
Oxford Bank
Oxford Bank
$417 million

Since implementing the nCino Bank Operating System, Oxford Bank has experienced significant cost savings and workflow improvements, created a better customer experience, and has also seen increases in loan origination and net income growth.
SAFE Credit Union
SAFE Credit Union
$2.4 billion

nCino improves efficiencies with business lending and enhances the member experience.
SunTrust Bank
SunTrust Bank
$205 billion

The unification of the Salesforce and nCino platform has enabled a more efficient, transparent process for SunTrust teammates while ultimately allowing them to deliver a faster experience for clients.
Case Study - Texas Farm Credit Website Tile
Texas Farm Credit
Texas Farm Credit
Explore how the cloud-based nCino Bank Operating System® enabled Texas Farm Credit to reduce the number of systems used in loan originations from nine to just one, and how this change impacted both the customer and employee experience.
United Community Bank
United Community Bank
$9.8 billion

nCino provided UCB with the means to increase SBA loan activity, increase efficiency and decrease risk through a single system.
United Federal Credit Union
United Federal Credit Union
$2 billion

nCino connects all employees to its membership and brings together siloed business channels under a single system.
WaFd Case Study Tile
WaFd Bank
WaFd Bank
Discover how cloud-based technology enabled WaFd Bank to improve the customer experience, drive an increase in loan volume and quickly pivot to serve new customers during the COVID-19 pandemic.
Wright-Patt Credit Union
Wright-Patt Credit Union
$4.4 billion

Wright-Patt selected the nCino Bank Operating System and leveraged an integration with eSignLive™ to harness new efficiencies and streamline the lending experience for its members. The credit union saw an immediate impact on business, growing its commercial loan portfolio 156% year-over-year.
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