Is Your Workforce Future-ready? A Roadmap for Financial Institutions

A discussion of the ways evolving worker expectations are driving how financial institutions find, develop and retain top talent, and a roadmap for building a competitive workforce and exemplary organizational culture to help institutions prepare for the future.
Reimagining how financial institutions source and develop talent to maintain competitiveness on a shifting field of play.
Authored by Jonathan Rowe and Ted Goldwyn
Over the past decade, the financial services industry has faced significant workforce challenges including a changing employee demographic, increased competition for top-level talent and even an evolution in the nature of the work itself, as digital, automation and cognitive technologies move increasingly into the mainstream.

To address these headwinds and maintain competitiveness on a shifting field of play, financial institutions must reimagine how they source and develop talent. As banks and credit unions overhaul their organizational structure to achieve the ideal of an agile organization, they must also commit to introducing new skills and capabilities to their employees. Financial institutions must take aggressive steps today to ensure their staff and organization are ready for what’s coming tomorrow.

In this white paper, we discuss the massive changes occurring at the convergence of new technology and evolving worker expectations that are driving how FIs must view their acquisition, development and retention of talent. We then offer a clear roadmap for building a competitive workforce and exemplary organizational culture to help your institution prepare for the future.