Before implementing nCino, Platinum Bank, a community bank based in the Midwest, was using paper-based processes that required manual tasks. Like many of their competitors, the Bank was looking for a cloud-based solution that would help it gain efficiency, increase transparency and offer its employees and clients a seamless digital experience.
Platinum Bank went live on the nCino platform in just under six months, partnering with nCino on an accelerated delivery for incredibly fast implementation, despite additional challenges caused by the COVID-19 pandemic. With new efficiencies and automations to transform commercial lending, the Bank is now able to spend more time in business development and serving existing clients, all while delivering faster credit decisions. Powered by nCino, Platinum Bank can also grow its business loan portfolio more effectively and competitively by identifying bottlenecks in its sales processes.
“With new digital capabilities and automation on the nCino platform, we are getting credit decisions back to our prospects faster than our competition, and that is a key win for us,” said Jeff Bajek, Chief Credit Officer a Platinum Bank.
Since going live on nCino’s Platinum Bank has completely automated and digitized its loan approval process, resulting in increased transparency and visibility throughout all processes. In addition, the Bank saw a 7% core loan growth through its nCino implementation and post go-live, an incredible rate.
Learn more about Platinum Bank’s accelerated journey to digitize processes and automate the loan approval process while also experiencing core loan growth in this customer story: https://www2.ncino.com/news/case-studies/snapshot/platinum-bank