At nSight 2022, held June 7-9 in Raleigh, North Carolina, nCino was proud to announce the winners of its second annual Financial Services Impact Awards.
These awards recognize nCino customers of various asset sizes from across the globe for how their use of the nCino Bank Operating System has positively impacted the financial services industry. A team of analysts at Celent, a leading research and advisory firm focused on technology for financial institutions globally, judged nearly 20 outstanding nominees.
This year’s finalists included financial institutions from multiple countries, across a variety of asset sizes and multiple business lines including corporate and investment banking, commercial banking, retail banking, mortgage lending and agriculture lending. The three winners, celebrated at nSight during a special ceremony, are recognized for their game-changing achievements in client service, contributions to their communities and improvements to their employees’ experience across three categories: Innovation, Reputation and Speed.
“While every nominee we evaluated demonstrated immense value to their clients, this year’s winners comprehensively demonstrated major achievements across all five assessment dimensions,” said Dan Latimore, Chief Research Officer of Celent, who co-presented the awards. “All of the nominees should be extremely proud of the digital transformation journeys and positive impacts they’ve made on their clients, employees and communities.”
Innovation: Texas Farm Credit
Texas Farm Credit, a leading member of the US Farm Credit System network of agricultural financing cooperatives was announced the winner of the Innovation category. Texas Farm Credit successfully launched the nCino Bank Operating System within weeks of the onset of the COVID-19 pandemic, and immediately began adding functionality and enhancements including auto-documentation, Partner Portal and Portfolio Analytics.
Since its initial go-live, Texas Farm Credit has experienced strong growth and efficiency gains across several measures, shortening employee onboarding time from one year to two weeks, achieving a 93% employee favorability rating on the nCino platform and reducing the number of loan origination systems used from nine to one.
“At Texas Farm Credit we strive to keep our customers first and foremost in all that we do,” says John Parker, CIO at Texas Farm Credit. “The innovation that nCino provides is really cutting edge; it really allows us to do some pretty special things to make our customer experience that much better.”
Reputation: Great Southern Bank
Great Southern Bank, a large community bank with 94 retail banking centers across 14 US states, is this year’s winner in the Reputation category. Great Southern first adopted the nCino Commercial Solution in March 2018 and has since added the Retail and Customer Engagement Solutions.
Since then, Great Southern has reduced data rekeying during the loan application lifecycle from eight times to just twice and has uploaded over 126,000 documents to nCino Document Manager. This has resulted in faster loan cycle times, increased transparency and a much-improved customer experience. Great Southern Bank has been recognized as a market leader in the community banking space, voted to Forbes’ ”World’s Best Banks” lists in both 2021 and 2022.
“We’ve been partners with nCino for the last five years on the commercial side, and the last three years on the retail lending,” says Ryan Storey, VP, Director of Loan Operations at Great Southern Bank. “We care a lot about our reputation in all the communities we serve. nCino has helped us stay in touch and provide quick responses to our customers to meet their lending needs across all of our communities.”
Speed: Natixis Corporate & Investment Banking
This year’s winner in the Speed category is Natixis Corporate & Investment Banking, part of Groupe BPCE, the second largest banking group in France. Natixis CIB fully digitized its credit process with nCino across France and the US in just seven months, creating a multi-lingual, multi-currency environment on a single platform to increase collaboration among its deal teams.
Following implementation of nCino Automated Spreading in March 2022, Natixis CIB has reduced by 30% the time it takes to spread financials across 750 users in the Bank’s France and US markets, with another 150 users in the Asia-Pacific region scheduled to go live soon.
“The Natixis CIB team has been committed from the get-go to implement the first phase of our nCino journey on automated spreading and credit memo digitalization. This is a great transformation for our financing activities and the objective of Natixis CIB together with nCino, is to offer better service our customers.” says Benjamin Sirgue, Global Head of Distribution and Portfolio Management at Natixis CIB.
“We’re grateful to Celent for their support of our annual Financial Services Impact Awards and acknowledging the accomplishments our customers have achieved through their use of the nCino platform,” said Sean Desmond, Chief Customer Success Officer at nCino.
“nSight provides the perfect opportunity to recognize and showcase how our distinguished customers are enhancing experiences for their clients in terms of digital transformation.”
Hear directly from the winners at nSight in this video:
To learn more about how nCino is helping financial institutions around the world achieve outstanding results and positively impact their industry, visit https://www.ncino.com/success/case-studies.