Turn Data-Driven Decisions into Your Competitive Edge
nCino Operations Analytics is the only banking-specific analytics tool that transforms your operational data into strategic intelligence with peer benchmarking from our Data Community of global financial institutions.
Stop Flying Blind. Start Leading with Intelligence.
Unlike other tools that require custom development, Operations Analytics provides ready-made, banking-specific dashboards that deliver historical trending, complex data model analysis, and peer benchmarking capabilities out-of-the-box. Think of it as the intelligence layer that transforms raw banking data into strategic operational insights with industry context across business lines.
Delivers pre-built, banking-specific dashboards that eliminate time-consuming custom report development
Provides peer benchmarking against anonymized industry data from financial institutions in the nCino Data Community
Enables data-driven decision making with historical trending and complex data model analysis capabilities
Identifies process inefficiencies and optimization opportunities across all business workflows
Transforms operational challenges into competitive advantages through collective intelligence and industry best practices
Reduces dependency on expensive CRM Analytics licenses through a comprehensive free tier access
"Before AI transforms your operations, your data must transform your decisions. Operations Analytics provides the industry-specific insights and peer benchmarking that turn operational data into strategic intelligence."
Sean Desmond, CEO and President, nCino
Two Tiers. One Powerful Foundation.
By joining the nCino Data Community—a collective of financial institutions sharing anonymized operational data to drive industry-wide insights—you automatically gain access to the Base Tier of Operations Analytics at no additional charge. From there, you can upgrade to the Pro Tier to unlock additional capabilities, including peer benchmarking.
Base Tier: Foundation Operations Insights
Included free for all nCino Data Community members
Feature Adoption Analytics: Track feature usage trends over time, segmented by role, and gain insights into adoption patterns across your organization
Org Performance Monitoring: Monitor data storage, API usage, installed packages, and customization levels to assess system efficiency and scalability
Active User Analysis: Track usage trends by role and profile, identify power users, and gain insights into engagement patterns
Loan KPIs: Measure cycle times, volume, win rates, and other critical metrics to assess performance and drive improvements
FI Benchmarking: Surface your own performance benchmarks, monitor KPIs, and measure your efficiency improvements over time
Pro Tier: Advanced Operations Intelligence
Available via platform fee for enhanced capabilities
Process Mining: Uncover inefficiencies, bottlenecks, and deviations in your workflows, analyze their impact on key metrics, and drill down by role, employee, or stage
Workforce Efficiency: Measure employee KPIs to identify opportunities for optimization and performance improvement across your organization
Peer Benchmarking: Compare performance against industry peers to identify strengths and drive your competitive advantage with anonymized data
Time & Cost Optimization: Evaluate the time and resources spent across processes to identify inefficiencies and streamline workflows
AI Question & Answering: Leverage natural language to generate insightful visuals and provide precise answers to your operational questions · Loan Pulse: Automatically identify at-risk loans by monitoring performance patterns in stage durations with AI-powered alerts.
Consultative Services
Available with Operations Analytics Pro tier, our consultation services combine the power of your operational data with expert strategic guidance to ensure you don't just collect insights, but act on them effectively. We begin with your specific goals in mind—whether that's improving operational efficiency, reducing cycle times, or optimizing workforce performance. Leveraging Operations Analytics insights and peer benchmarking data, we produce an in-depth analysis of your organization's strengths and opportunities, delivering a viable path forward through:
Process Optimization Recommendations: Identify bottlenecks and inefficiencies using real operational data
Technology Adoption Roadmap: Strategic guidance on where to deploy AI and automation for maximum impact
Competitive Positioning Analysis: Understand how you compare to industry peers and where to focus improvements
Workforce Efficiency Strategies: Data-driven recommendations to optimize team performance across business lines
Custom Intelligence Implementation> Tailored analytical models designed for your institution's unique operational patterns
See Operations Analytics in Action
Watch: The nCino Edge: Data that Drives Dominance
Discover how leading financial institutions are transforming operational data into their competitive advantage. In this on-demand webinar, you'll see live demonstrations of Operations Analytics capabilities, learn strategic approaches to peer benchmarking, and understand how data intelligence is reshaping banking.
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