nCino is proud to share our FY25 ESG Report, demonstrating how we are revolutionizing the financial services industry while maintaining steadfast commitment to environmental stewardship, social responsibility, and governance excellence. The report highlights a year of significant growth, expanded global impact, and continued innovation in responsible technology development.
As we continue to scale our operations, we have maintained our focus on creating positive impact across all dimensions of our business. With 1,833 employees working across 13 strategic locations in 8 countries, we now serve more than 2,789 financial institutions in over 20 countries worldwide.
Our growth trajectory includes three strategic acquisitions completed in FY25:
DocFox, Inc. (March 2024) for automated commercial banking onboarding in South Africa
Integrated Lending Technologies (April 2024) for indirect auto lending solutions
Artesian Solutions Limited/FullCircl (November 2024), a UK-based platform for client lifecycle management.
These acquisitions strengthened our technological capabilities while expanding our presence into new global markets.
Our commitment to community engagement extended far beyond corporate headquarters in FY25. From February 2024 through January 2025, we contributed $2.5 million in direct charitable giving to organizations worldwide. Employee volunteerism reached impressive heights, with our workers dedicating 3,447 volunteer hours across 88 different organizations in six countries. Remarkably, one out of every four of our employees—451 individuals—participated in volunteer activities during the fiscal year.
A highlight of FY25 was our inaugural Week of Giving, held December 9-13, 2024, which brought together nearly 200 employees from five different countries. The initiative generated 411.5 volunteer hours, with employees contributing $12,044 in donations that we matched with an additional $6,784.
Notable community partnerships include the nCino Hunger Solutions Center, which distributed 96 million meals to families in need and served over 607,000 individuals. We also committed $160,000 over four years to the Cape Fear Museum's Project Grace, securing naming rights to the nCino Digital Dome—the region's first planetarium.
Our recognition as a Great Place to Work in April 2025 validates our continued focus on employee engagement and culture. Survey results show that 84% of our employees believe nCino is a great place to work, while 88% would recommend nCino to a friend as a great workplace. We invested significantly in employee training and development during FY25, a 19% increase from the previous year, demonstrating our belief that continuous learning drives both individual success and organizational innovation.
"Our people remain our most valuable asset," said Sean Desmond, Chairman and Chief Executive Officer of nCino. "The thousands of volunteer hours from our global workforce reflect our core belief: we succeed when our communities succeed. We strengthened our governance framework, maintained industry-leading security certifications, and ensured our board continues providing exceptional oversight while supporting aggressive growth objectives."
As the pioneer in cloud banking, we continue to lead industry transformation by defining what AI banking means for the future. In FY25, we evolved from standalone AI branding to comprehensive AI integration across our entire platform.
Our systematic three-phase AI evolution includes targeted AI functionality that excels at individual tasks, intelligent workflow agents that manage entire workflows through natural conversation, and ultimately AI-native banking operations with fully autonomous systems. This foundation leverages anonymized data from 1,250+ financial institutions, creating a compounding data advantage while maintaining the highest standards of data privacy and security.
In FY25, we formalized our commitment to environmental sustainability by launching a comprehensive Environmental Sustainability Policy. Beyond our direct operations, our cloud-based platform inherently supports our customers' transition to paperless, electronic-only processes. The platform enables digital document management, electronic identity verification, and streamlined paperless workflows throughout the lending lifecycle, significantly reducing the environmental impact of traditional banking processes.
In FY25, our Inclusion Council grew to 34 members representing North America, EMEA, and APAC. Our Employee Resource Groups invested nearly $30,000 in various causes aligned with their missions, supporting organizations focused on mental health, education, business development, and social services. For the first time in our ERG history, each region in our footprint hosted at least one ERG event.
As we enter FY26, we remain focused on expanding renewable energy procurement, formalizing global employee engagement programs, and maturing our AI governance framework. Our future priorities include implementing improved ESG data collection systems, developing new stakeholder feedback mechanisms, and expanding our role in driving responsible AI adoption across the financial services technology sector.
銀行業界の業務変革を推進する統合プラットフォームを提供するnCino株式会社（日本法人：東京都港区、代表取締役社長：野村逸紀、以下：nCino）は、Salesforce Japan Partner Award 2025におけるIndustry of the Year - Financial Services -を受賞しました。
nCinoは法人融資・個人ローンを始めとする銀行の融資業務を一気通貫で統合し、銀行の収益向上やコスト削減、効率性の向上やリスク低減といった業界が抱える課題解決を支援するソリューションです。この受賞は、昨年度の金融業界における協業実績において、ビジネス規模とビジネス成長率を総合的に評価し、特に秀でた実績を残したことを評価頂いたものです。
