North America

The numbers tell a troubling story. While 87% of financial institution leaders recognize intelligent automation's transformative potential, only 32% have moved beyond pilot programs to meaningful enterprise-wide implementation. That's a 55-point execution gap—and it's costing the industry billions in unrealized efficiency gains.Most executives blame the technology. But they’re wrong.

The mortgage industry has seen some significant changes in recent years with the introduction of digital technology solutions. Organizations are increasingly turning to technology for avenues of competitive advantage, leading many companies into a state of flux as they adjust their business model and digital mortgage strategies to create and maintain profitability with long-term success.