Rising customer expectations, broker-led markets, and the pressure to modernise - what does it really take to deliver personalised lending experiences at scale?
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Intelligent automation has moved from "nice to have" to competitive necessity, and lenders who treat it solely as an internal cost metric are already falling behind.
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From data foundations to real-world wins, what do mortgage technology leaders want lenders to know before they fall behind?
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2026 is here, and it appears to be another year of rapid change in the UK insurance market.
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Let’s put it out there right from the start, your Customer Lifecycle Management (CLM) journey has become increasingly complex, expensive, and difficult to navigate.
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As we move into 2026, we’re reflecting on what 2025 taught us, and what it means for our insurance customers.
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After years of hard market conditions, the UK commercial insurance market is now softening.
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We recently hosted several senior mortgage executives alongside Business Reporter to discuss the evolving landscape of mortgage lending and the critical challenge of building customer loyalty in an increasingly competitive market.
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Banks are under growing pressure to make faster, more accurate credit decisions, whilst managing risk exposure and improving customer outcomes.
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Now more than ever, banks need to focus on customer affordability.
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In the high-stakes world of commercial lending, timing is everything
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Every year, lenders are missing out on millions in bookable lending from viable borrowers who were either rejected or approved but didn’t take up offers.
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For decades, banks have been navigating the crucial decision of whether to build lending platforms in-house or buy an external vendor solution.
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Small and medium-sized enterprises (SMEs) are the lifeblood of the UK economy, yet they’re locked out of critical funding.
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The latest CMA business banking survey has dropped some serious insights, and we're excited to share what's happening in the commercial banking world.
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How can brokers get their risks to the top of an underwriter’s inbox?
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Artificial Intelligence (AI), Machine Learning (ML) and robotic process automation (RPA) are shaping the future of the lending industry, enabling lenders, both traditional and alternative, and other financial institutions to improve efficiency and reduce costs. But AI can do much more than automate processes and boost efficiency.
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Ashleigh Gwilliam from nCino provides his guidance on the future of networks in the insurance industry.
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The principal finding of the inaugural report of the CFIT Open Finance Coalition was that substantially more lending could be made to small businesses, and significant increases in lending acceptance rates made possible, with the timely provision of more high-quality, reliable data to lenders.
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Recent sentiment shows that SMEs are feeling more optimistic about their prospects in 2025.
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On Wednesday January 15, BIBA launched their 2025 Manifesto at the houses of parliament. The key theme in 2025 is “Partnering to deliver value” and as a BIBA Facility provider, we couldn’t agree more!
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A renowned panel of analysts and industry experts studiously selected the finalists for the annual InsurTech100 list, from a shortlist of more than 2100 nominations.
Read MoreA renowned panel of analysts and industry experts studiously selected the finalists for the DataTech50 list, from a shortlist of more than 400 companies.
Read MoreThe project initiative is driven in part by the vision of Carl Shuker, CEO, Howden UK&I, aiming to support a consistent Howden client experience across the National Branch Network.
Read MoreHedron has signed a three-year contract to help brokers achieve data-driven growth.
Read MoreThe SmartBroker API integration will provide next generation data enrichment to Acturis users proven to drive growth, improve decisioning, and enhance compliance.
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