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Thought Leadership

6 Tech Trends to Keep on Your Radar in 2026

With market forces already in motion, 2026's real differentiator will be the technology trends financial institutions choose to act on—and how fast they move.

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ESG-Importance
Thought Leadership

The Growing Importance of ESG: An Opportunity for Financial Institutions

In recent years, environmental, social and governance (ESG) matters have become more important than ever before: regulators are starting to enforce disclosure requirements for organisations, and key stakeholders are asking for increased commitments from businesses. However, these pressures aside, there is also an opportunity for financial institutions (FIs) to turn ESG into powerful benefits. The increasing interest of the market and regulators in ESGTo report on ESG, companies select an established framework to standardise the reporting and disclosure of ESG metrics. This helps stakeholders understand how an organisation manages risks and opportunities around sustainability issues.Banks, insurers, asset managers and public companies have been reporting on ESG under these frameworks for several years on a voluntary basis. However, requirements are now shifting and becoming mandatory.

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Beyond-ChatGPT
Thought Leadership

Beyond ChatGPT: Leveraging the Power of AI

Amazement. Excitement. Controversy. Fear.By now, you’ve probably heard of ChatGPT, the revolutionary artificial intelligence (AI) technology that has stunned the world in 2023. Perhaps you’ve even tried out the free version of this powerful tool to draft an email to your boss or write a poem about your pet.As exciting as generative AI applications like ChatGPT are, they’ve also triggered fear and uncertainty across many spheres, from education, where many school districts have banned students from using AI to write their term papers, to the financial services industry, where major banks like JPMorgan Chase, Bank of America and Wells Fargo have prohibited their employees from using AI for corporate communications, citing compliance concerns. Meanwhile, other financial institutions, such as Goldman Sachs, are experimenting with generative AI tools internally to help write and test code, which has some developers worried about their roles.While conversational AI tools like ChatGPT, Jasper and Google Bard have suddenly captured the public’s imagination, the underlying technology is not new. And it’s certainly not the only—or best—use case for generative AI in banking.

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The nCino Stack

The nCino Stack

We're excited to launch our new Substack blog, where technical experts share what we’re building, learning, and solving in cloud banking technology.

Visit Our Substack
2023-Predictions
Thought Leadership

Our Predictions: 7 Banking Trends for 2023

With the anticipation of a global downturn, a number of banking and technology trends are emerging worldwide. As a result, financial institutions will have to innovate faster than ever to avoid falling behind competitors and ensure they’re positioned to take full advantage of new opportunities today and throughout 2023.

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Automation-vs-Personalization
Thought Leadership

Automation vs. Personalization: Striking the Right Balance

As financial institutions (FIs) face the current macroeconomic landscape and an impending global recession, they are beginning to feel the impact on their budgets. As a result, many banks are redirecting their spend towards projects with faster time to value that improve operational efficiency and help control costs.For lenders, this also means navigating increased risk and higher chances of loan defaults, not to mention new competition threatening their market share, all while continuing to create personalized experiences, winning customers, mitigating risk and managing compliance. That’s no easy feat.

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Digitising Mortgage Journeys
Thought Leadership

How Digitizing the Closing Process Can Benefit Your Bottom Line in 2023

With 2023 underway, savvy lenders are looking for mortgage tech that will help them navigate the economic headwinds this year is slated to bring. Efficiency, cost savings, and better collaboration are top of mind for many lenders. But which part of the mortgage journey can they digitize?

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Universal-Customer
Thought Leadership

The Universal Customer

In today’s rapidly transforming technology environment, financial institutions (FIs) must think beyond businesses or individuals as a customer and truly see them as a Universal Customer. A Universal Customer is someone who has been empowered with such an excellent banking experience that they want to stay with that one FI for all their financial needs. While Universal Customers deeply trust their FIs, they also have other expectations for service, including, speed, simplicity, and accessibility. To attract, retain and grow these valuable Universal Customers, financial institutions must use digital mobility, artificial intelligence, automation and data analytics to learn more about what customers want at different stages of their financial lifecycle.

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AIB
Customer Stories

How AIB Transformed Their Asset Finance Services with nCino

Allied Irish Banks, or AIB, is a financial services group based in Ireland whose core services are Retail, Business and Corporate Banking. As one of the largest financial institutions in Ireland, the Bank serves its 2.8 million customers at over 200 branches throughout the country.

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Digital-Mistakes
Thought Leadership

How to Avoid 7 Common Digital Transformation Mistakes: Infographic

The market is constantly changing as customer needs evolve and technology advances. As financial institutions adapt to keep up with those changes, the need for a seamless, digital experience grows, too.For most institutions, transforming your infrastructure takes time and hard work. That’s why it’s so important to know where your institution currently is and where you hope to be as your digital transformation strategy evolves. This kind of early preparation can help you navigate the challenges of a transformation and improve your chances of long-term success.

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