Written by Will Jung, Chief Technology Officer, nCino

Many financial institutions are no longer asking whether they need automation. Instead, they’re asking which platform can prove it works. When multi-million dollar investments hang in the balance, decision-makers demand confidence through live validation rather than speculation based on feature lists. The stakes are too high for theoretical capabilities alone. Executives responsible for enterprise-wide technology implementations seek demonstrations that verify performance against their specific legacy systems and operational realities.

Enterprise banks face a fascinating paradox. You have the resources, expertise, and infrastructure that smaller institutions can only dream of. But when it comes to automation implementation, community banks and credit unions move faster and achieve quicker wins.Recent research reveals why this happens—and more importantly, how you can turn your scale into the competitive advantage it should be.

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The mortgage industry is evolving at a rapid pace. Borrowers demand faster, more seamless digital-first experiences, and lenders face mounting pressure to adapt. With loan abandonment rates exceeding 75% at critical process stages, the stakes have never been higher.

The banking industry stands at a critical inflection point. As we advance through 2025, artificial intelligence has evolved from experimental technology to a strategic imperative reshaping how financial institutions operate, serve customers, and manage risk.

The financial services landscape is on the brink of a significant transformation, driven by the rapid integration of artificial intelligence (AI). From streamlining operations to enhancing regulatory compliance, AI is reshaping how banks and financial institutions approach lending, offering a competitive edge in a challenging environment.

ThinCats, a leading alternative finance provider supporting mid-sized SMEs across the UK, has achieved remarkable digital transformation through its five-year partnership with nCino.