Customer StoriesWhat Real AI Strategy Looks Like Inside a Bank: Zions Bancorporation's Approach
Every institution has an opinion on AI right now. Fewer have a strategy. At Zions Bancorporation, that strategy is specific enough to name, sequence, and staff, and it's being shaped by leaders who are just as focused on their people as they are on their technology.Neelan Suri, Senior Vice President, Strategic Initiatives Manager for Commercial Lending Technology, and Chantel Chase, Executive Vice President and Director of the Business Banking Loan Center at Zions Bancorporation, recently shared how the organization is thinking about AI, not as a single initiative, but as a shift that touches strategy, infrastructure, and culture all at once.
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