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Banking on Intelligence: Anthony Morris on Embracing AI and Technology Transformation in Banking
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Banking on Intelligence: Anthony Morris on Embracing AI and Technology Transformation in Banking

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Top Commercial Banking Trends of 2022

The COVID-19 pandemic has permanently reshaped many industries, including financial services. Financial institutions around the globe have responded to these changes by becoming more proactive, adaptive and innovative, resulting in new industry trends. Wondering what to expect in 2022? We surveyed executives in the financial services industry and identified the top four commercial banking trends for 2022.

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Modern, cloud-based digital technology is a must-have for financial institutions seeking to enhance the customer experience, improve operational effectiveness, streamline internal communications, and allow access to data across the enterprise.For years, the only option was to develop such technology in-house. While this approach offers some benefits, such as greater control over implementation and customizations, there are a host of hidden costs.The good news is that banks and credit unions now have a second option: the ability to buy technology and implement it quickly, cost effectively, and more efficiently than they could on their own. By taking a “buy” approach, FIs can go to market with new technology quickly, typically within 12 months.While this strategy can save time, money and resources, it isn’t as simple as hitting a “buy now” button. How your FI implements its buy strategy is critical to ensuring you make the most of your investment and achieve your goals within the timeframes and budgets allotted to the project. This seven-step road map can help:

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Recognise Bank, one of the UK’s newest SME banks, sought a digital end-to-end loan origination system that would allow them to maintain face-to-face contact and relationship management between small businesses and their financial services providers, while delivering best-in-class digital banking capabilities. In this customer story, discover how Recognise successfully implemented nCino to honor traditional SME banking values, while also increasing efficiency and scalability across a single, digital, cloud-based platform.

Recognise Bank and nCino

Sunrise Credit Union, headquartered in Brandon, Manitoba, Canada, serves the Parkland and Western Manitoba regions with over 20 branches. Established in 2008 through a merger of five legacy credit unions, Sunrise offers personal, agriculture and business accounts to best serve its variety of members. Kelly Scott, Vice President of Information Technology, is committed to the digital transformation efforts happening at Sunrise Credit Union. Sunrise adopted nCino prior to the COVID-19 pandemic to replace disparate and disjointed systems and improve the experiences of both its members and its employees. With the nCino Bank Operating System, Sunrise can create one streamlined workflow through a single cloud-based platform.

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Busey Bank, a highly adaptive institution consistently named by American Banker as one of the best banks to work for, is paving the way for growth and innovation through its use of the nCinoBank Operating System. Busey Bank implemented nCino across its Commercial line of business and later extended its use of the nCino platform into the Treasury Management Sales & Onboarding Solution.In this snapshot, discover how Busy Bank leveraged nCino to transition from manual, email-heavy processes to a single, streamlined, digital cloud-based platform, which also allows the institution to more easily scale via mergers and acquisitions.

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Among the many decisions financial institutions will need to make in order to comply with the new CECL Accounting Standard Update (ASU), one of the most important is determining which method to use to estimate expected credit losses on loans and other assets measured at amortized cost.This ASU references loss rate methods, probability or default methods, and discounted cash flow methods, but how do you know which method is most appropriate for your institution? In this white paper, industry experts offer a guide to help you make the best decision for your financial institution.

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Trusted by over 2,700 financial institutions, the nCino Platform will enhance strategic decision-making, risk management, and customer satisfaction at your institution. See our best-in-class intelligent solutions in action—request your free demo today.

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